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"It was good"

"Beautiful hotel the rooftop pool and bar is perfect. The only thing that let it down was the food I ordered the squid ink croquettes they were frozen inside and had to be replaced. We also paid for a buffet on Christmas Day evening it was pretty lack lustre and not a good selection we left unimpressed ..."

"The pools were fantastic. The restaurant was very loud and the food was average. The views were lovely. Overall we wouldn’t stay again due to the restaurant feeling like a big canteen it was relaxing to eat."

"The hotel had a lovely view of the volcano and the mountains, but it was quite a long walk away from high street down a steep hill. It wasn’t a problem to do the walk a couple of times, but definitely not every day. There was a little bit of a language barrier, which we didn’t expect, because we ..."

"Botanico is a beautiful and unique hotel with everything you need for a superior quality holiday. The facilities and food were elite. However, the customer service could do with being taken up a notch. Service at breakfast and room service was slow (we waited nearly 2 hours for our food to arrive), ..."

"The good ratings are just related to Delia, the most attentive (and competent) receptionist I have ever encountered in my trips. The hotel is basic and dated, no air con so not good for summer. Breakfast is average and the walls are paper thin. Also, the lack of private parking adds stress as you ..."