Hotel Best Semiramis

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Dates

December 2024

January 2025

Indoor pool, outdoor pool, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Gym

Room service

Air conditioning

Explore the area

C/ Leopoldo Cologan Zulueta, 12, Puerto de la Cruz, Tenerife, 38400

La Paz Lookout
5 min walk
Botanical Gardens
7 min walk
San Telmo Promenade
15 min walk
Santa Cruz de Tenerife (TFN-Tenerife North)
26 min drive

Room options

Standard Room (2 adults and 2 children)

34 sq m
Resort view
Sleeps 4
2 Double Beds

Standard Room (2 adults)

34 sq m
Resort view
Sleeps 2
2 Double Beds

Superior Room (2 adults and 1 child)

34 sq m
Sea view
Sleeps 3
2 Double Beds

Superior Room (3 adults)

34 sq m
Ocean view
Sleeps 3
2 Double Beds

Superior Room (2 adults and 2 children)

34 sq m
Ocean view
Sleeps 4
2 Double Beds

Standard Room (3 adults)

34 sq m
Resort view
Sleeps 3
2 Double Beds

Superior Room (2 adults)

34 sq m
Beach view
Sleeps 2
1 Queen Bed

Standard Room (2 adults and 1 child)

34 sq m
Resort view
Sleeps 3
2 Double Beds

Similar properties

Pool

Breakfast included

All-inclusive

Kids pool

for 1 night

includes taxes & fees

17 Dec - 18 Dec

About this property

Luxury hotel with full-service spa and fitness centre

This hotel features a full-service spa, an indoor pool and an outdoor pool. WiFi in public areas is free. Other amenities include a restaurant, a fitness centre and a bar/lounge.

Hotel Best Semiramis offers 287 accommodations with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a hot tub and Turkish bath/hammam.

Our customers tell us that they can't get enough of the helpful staff at Hotel Best Semiramis. During your stay, you're just a quick walk from La Paz Lookout. Free WiFi in public areas, a full-service spa and an indoor pool are available.

Free WiFi
Drinking and dining options include a restaurant, a swim-up bar and a poolside bar
Take a swim in the indoor and outdoor pools
Treat yourself to massages, manicures and pedicures or facials at the spa
Amenities include a front desk safe, a business centre and a meeting room
On-site recreation includes a gym, a steam room and a sauna
Just a 5-minute walk from La Paz Lookout and 7 minutes on foot from Botanical Gardens

Some rates at Hotel Best Semiramis are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Best Semiramis offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A children's pool, a fitness centre, and a sauna are also featured at the luxury Hotel Best Semiramis.

Smoking is allowed in designated areas at this 5-star Puerto de la Cruz hotel.

Hotel Best Semiramis has a restaurant serving breakfast, lunch and dinner.

Restaurante Buffet – This restaurant only serves dinner. Open daily.

Room service is available.

All-inclusive details

All-inclusive room rates at Hotel Best Semiramis are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property

This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free offsite parking
Limited on-site parking

Food and drink

A bar/lounge
A poolside bar
A restaurant
A swim-up bar
Snack bar/deli

Restaurants on site

Restaurante Buffet

Family friendly

Children's pool
Indoor pool
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

Business centre
Conference space
Meeting room

Outdoors

Beach towels
Garden
On the waterfront
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

Body scrubs
Facials
Manicures/pedicures
Massage
Spa tub
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

17 floors
Banquet hall
Designated smoking areas (fines apply)

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

TV with satellite channels

Food and drink

Minibar
Room service

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Eco-friendly toiletries
Phone
Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Late check-in subject to availability

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)
An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
The seasonal pool will open in January and close in December.
Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To adhere to national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September.

Property is also known as

Best Semiramis

Best Semiramis Hotel

Best Semiramis Hotel Puerto de la Cruz

Best Semiramis Puerto de la Cruz

Best Semiramis Tenerife/Puerto De La Cruz

Hotel Best Semiramis Tenerife/Puerto De La Cruz

Hotel Best Semiramis Puerto de la Cruz

Hotel Best Semiramis

Hotel Best Semiramis Hotel

Hotel Best Semiramis Puerto de la Cruz

Hotel Best Semiramis Hotel Puerto de la Cruz

Hotel Best Semiramis Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Maria

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent location and facilities. All Inclusive option is fantastic. Entertainment is also great. They had a desk to help organize trips to parts of the island and to another island. We did two of them and were fantastic! Highly recommend!

Stayed 4 nights in Aug 2024

10/10 Excellent

Ayman

Travelled with family

29 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

An amazing stay. Fabulous friendly staff, great location & amenities.

Stayed 5 nights in Jul 2024

8/10 Good

Brett

Travelled with family

19 Jul 2024

Liked: Cleanliness, staff & service, amenities

The property was amazing. Everything they advertised. The restaurant was actually some of the better food we had in the islands. The rooms and location were clean and well maintained. The only reason I gave a 4 and not a 5 was that the AC was not working in our room. Sleeping was difficult due to warmth. Overall, a good but not great experience.

Stayed 2 nights in Jul 2024

10/10 Excellent

Georgia

Travelled with family and small children

26 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Muy buena experiencia, muy atento el personal

Stayed 4 nights in Jun 2024

10/10 Excellent

steve

Travelled with family

19 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel

Stayed 4 nights in Jun 2024

10/10 Excellent

Jennifer

Travelled with partner

1 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed a week in May at the Best Semiramis. The buffet all inclusive food was great with daily changes of options like Tex Mex, Italian, Curry night etc. The breakfast was vast and lots of choice again. There was entertainment every evening in the bar. It was close to everything to walk to especially some beautiful botanical gardens 10 mins walk away. There was all the amenities you could need in the room and if you didn't have something the reception would know how to get it for you, eg a kettle for a small cost etc. A good week, we would definitely stay again.

Stayed 7 nights in Apr 2024

8/10 Good

Pixie

Travelled with partner

29 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel was really nice and the views from the rooms are spectacular. It does feel a bit dated in places and the food at the buffet was often cold - also not very good at catering for vegetarians as there is a lot of careless cross contamination both by guests and staff. Overall for the lower price for a hotel, did not expect amazing as you get what you pay for and we were happy with the stay for a couple of nights

Stayed 2 nights in Apr 2024

8/10 Good

Sarah Ann

Travelled with partner

26 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean modern room, most of staff very nice and helpful , dining room a bit chaotic at breakfast however food good

Stayed 7 nights in Apr 2024

6/10 Okay

George

Travelled with family

14 Apr 2024

Liked: Cleanliness, staff & service

Wi-Fi inconsistent and not up to modern standards, no English TV Channels.

Stayed 4 nights in Apr 2024

10/10 Excellent

Stephen

Travelled with family

18 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value for Money

Great value for money stay with exceptional food quality and variety

Stayed 7 nights in Mar 2024

4/10 Poor

Koreen

Travelled with family

21 Feb 2024

Liked: Staff & service

Disliked: Room comfort

Left after one night

We spent a week on Tenerife traveling every 1-2 nights. This was hands down the worst place we stayed. Our room was extremely hot and there was no available AC or fans. We openings our sliding good as often as we could but both of our next door patios were chain smoking. Our entire room smelled like an ashtray. There is not enough elevators to accommodate the number of guests. My daughter recently had knee surgery and this was a problem along with that the gym is run down with a lot of broken equipment and she couldn’t do her physio. The pool is fine, the water was very cold. The hotel is in need of some maintenance. The views are amazing and the breakfast was delicious. The cx staff was kind. We were meant to stay 2 nights and left first thing in the morning after one night and breakfast. I would NOT recommend this hotel. We stayed at 4 other lovely places through the island. This one was a miss.

Stayed 2 nights in Feb 2024

8/10 Good

JAMES

Travelled with partner

12 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our fourth visit. Food is always very good. Rooms are a little dated, but still a great place.

Stayed 20 nights in Jan 2024

10/10 Excellent

Howard

Travelled with partner

18 Jan 2024

Very nice hotel and facilities

Stayed 7 nights in Jan 2024

10/10 Excellent

Lachezar

Travelled with group

6 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Jan 2024

6/10 Okay

Stas

4 Jan 2024

Stayed 4 nights in Dec 2023

6/10 Okay

aline

25 Dec 2023

Liked: Room comfort

Best off not seminamiris

We stayed at the "resort" for 8 nights. Location is good when it comes to airport tranfer, bus stops, restaurants and old town. The check in employees looked fed up of tourists...the room was very big and all face the ocean. There is an issue with the elevators...we booked half board and every meal time, we had issues with finding a table, getting the table cleaned up, and the employees were running mad.it made for a very stressful experiment. 😳 To my eyes..this is not a five star hotel.

Stayed 8 nights in Dec 2023

8/10 Good

Abdolmohsen

Travelled with family

23 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Not five star but adequate

Stayed 4 nights in Dec 2023

10/10 Excellent

Matthew

Travelled with group

17 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A lovely stay. Being built onto the cliff gives an amazing view of the ocean and waves hitting the shore.

Stayed 6 nights in Nov 2023

8/10 Good

Liam

13 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week 1

Good hotel rooms clean and comfortable, restaurant good selection of food, nice walk down to the centre. Must say staff are definitely 5 star, hotel more like 4 star.

Stayed 7 nights in Dec 2023

10/10 Excellent

Pawel

9 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2023

8/10 Good

Hugh

5 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Sep 2023

10/10 Excellent

Andra

Travelled with family

15 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff are lovely and the hotel has an amazing setting. Sometimes it gets a bit crowded and we struggled a bit with all the restrictions against smoking outside on terraces (a bit weird outdoors) - but we loved the hotel, the people, the food and the drinks

Stayed 4 nights in Aug 2023

10/10 Excellent

catrinel

Travelled with partner

24 Jul 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have just returned from a week and an amazing time at Semiramis hotel. we highly recommend and we would definitely return. While we were a bit unfortunate with 3 days of clouds due to kalima, the facilities of the hotel enabled us to nevertheless have a great time. They have an outside pool which is a great length, depth, with loads of beds, showers, pool bar; they also have a lovely heated pool and an outside jacuzzi which adds to a great experience. We were on an all inclusive package and the food was great, plenty of choices at breakfast, lunch and dinner and also the snacks between meals. Drinks are good too, plenty of choices. Every night, the hotel holds a themed dinner: Mexican, ethnic, Mediterranean, gala dinner (amazing fish & seafood dinner), Italian, etc. A lot of prepared food, cooked from fresh food, salads, all sort of dishes and sides, really not short of choice. They do themed shows every night by the pool bar: Singers, dancers, Michael Jackson look alike, opera singer, a Latin band, etc. They organise daily activities like water polo, darts competition, archery, pizza making, acqua gym, pj party for kids, water castle by the pool, etc. The team running the animation by and at the pool is great, super accommodating, helpful, cheerful, always around and ready to help and assist. We had a great time and good value for money. Staff is great, welcoming and accommodating, always ready to help or provide for guests.

Stayed 7 nights in Jul 2023

10/10 Excellent

John Milburn

Travelled with partner

2 May 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very similar to the great experience I had there 50 years earlier.

Stayed 5 nights in Apr 2023

10/10 Excellent

david

20 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for families and retirees.

This was a very nice hotel with lots of amenities. The hotel is built into the side of a cliff, so all rooms are sea views. The food was excellent with a wide variety of choices. Drinks are reasonably priced. The only issues were 1) the AC was not operating, but the evenings were cool, so just opened the patio door, and 2) the water from the shower could go from warm to cold to scalding hot. Explore the area above the hotel as well as the area below. Lots of restaurants and shopping. Very reasonable prices. great place to buy electronics, cameras etc.

Stayed 7 nights in Apr 2023