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"Great room, room cleaning and the pool is great in the wvenings"

"Very new Hotel. I booked the executive studio, so the room was big and plenty comfortable. It's connected to the Grand Batam mall just next door and I don't need to walk outside to access the mall, which is very convenient. The only bad thing was that noise isolation from outside is poor. I could ..."

"Rooms are clean and comfortable. The grounds are well maintained and the surroundings are quite beautiful. There are only two dining choices on weekdays and there many things to do during the day as the city and towns are not close and there are no interesting places to visit nearby. It's great if ..."

"The check and in service staff excelled but the restaurant staff specially the pool bar a d the roof top bar both need to up their game"

"Absolutely love this resort. I’m definitely coming back. Special mention to Andry. His service has wowed me. His dedication to providing good experience during our entire stay was impeccable. It was a unanimous agreement from everyone in the family that he made a difference to our stay in Batam. ..."

"Comfy bed and clean room. The toilet is big too. Only thing that need to improve is the check in process. Should try to limit each check in to 5 mins. Otherwise it will be a long wait for guests to check in."