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"Good location friendly staff"

"The staff are the crowning glory of this hotel and any minor issues are dealt with in a helpful and friendly manner. I have stayed here over many years, and would come back again."

"An affordable, well-located budget hotel, only a short walk from the train station, the city centre and Royal Lancaster Infirmary. Everything went perfectly for the stay! Breakfast can be found in the pub next door, or there are plenty of other options close by in the city centre. Would definitely ..."

"We enjoy our stays at Thurnham Hall. There was a problem with hotwater supply to our block, we were kept fully informed, given alternative showering option etc. 'It' happens, we judge it on how its handled, and it was handled well."

"Met all our requirements. Very peaceful stay. Breakfast was very good. Staff very helpful Rooms very comfortable."

"Hotel sited in a place with bus and tram stops a short walk from Hotel. First room we were allocated had a fault with lighting and insecure door locking system also double bed pushed right up against the wall ok for younger generation, manager quickly moved ourselves to another room which was what ..."