Bertram Inn at Glenmoor

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Dates

December 2024

January 2025

Couples treatment room(s), sauna, hot tub, steam room, body treatments

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Spa

Gym

24/7 front desk

Room service

Breakfast available

Explore the area

4191 Glenmoor Rd Nw, Canton, OH, 44718

The Spa at Glenmoor
1 min walk
Exploration Gateway at Sippo Lake Park
7 min drive
Belden Village Mall
7 min drive
Akron, OH (CAK-Akron-Canton)
12 min drive

Room options

Standard Double Room, 2 Double Beds

37 sq m
Resort view
Sleeps 4
2 Double Beds

Standard Room, 1 King Bed

37 sq m
Resort view
Sleeps 3
1 King Bed

Similar properties

Pool

Free WiFi

Restaurant

Air conditioning

for 1 night

includes taxes & fees

9 Dec - 10 Dec

About this property

Hotel in Canton with 3 restaurants and full-service spa

3 restaurants, a full-service spa and a golf course are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.

Bertram Inn at Glenmoor offers 73 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Canton hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on request and in-room massages can be requested.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 6 outdoor tennis courts and a 24-hour health club. A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Glenmoor Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Bertram Inn at Glenmoor. During your stay, you're just a quick walk from The Spa at Glenmoor. Enjoy features like free WiFi in public areas and free valet parking, plus 3 restaurants.

Free WiFi
Free valet parking and self-parking
The 3 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
Full breakfast served weekends for a fee
Take a swim in the seasonal outdoor pool or soak in the hot tub
Treat yourself to body scrubs, aromatherapy or Swedish massages at Glenmoor Spa
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a golf course, 6 outdoor tennis courts and a 24-hour gym
Steps from The Spa at Glenmoor and a 3-minute drive from Tam O'Shanter Golf Course
Airport and local-area shuttle service available for a fee
Dogs welcome for a fee (restrictions apply)

Bertram Inn at Glenmoor offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A seasonal outdoor pool, a 24-hour health club, and a hot tub are also featured at Bertram Inn at Glenmoor. An area shuttle within 10 miles and an airport shuttle (available 24 hours) are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Canton hotel.

For a fee, guests can enjoy a full breakfast on weekends from 7:00 AM and 1:00 PM.

Black Heath – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.

Scot's Grille – On-site restaurant. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Loch Bar – This bar only serves light fare. Open selected days.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle (surcharge)
Area shuttle (surcharge) up to 10 miles
Limo/town car service
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

Weekend full breakfast available 7:00 AM to 1:00 PM for a fee: USD 2 to 25 for adults and USD 2 to 20 for children
3 restaurants
A bar/lounge
A poolside bar
Couples/private dining
Snack bar/deli

Restaurants on site

Black Heath
Loch Bar
Scot's Grille

Family friendly

In-room refrigerator
Playground
Seasonal outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Tour and ticket assistance
Wedding services

Business services

Business centre
Conference centre
Meeting rooms

Outdoors

Terrace

Full-service spa

10 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
In-room massages
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Spa tub
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Accessible airport shuttle
Lift
Low-height electrical sockets in bathroom
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift

1 building
4 floors
Banquet hall
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided

Bathroom

Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

32-inch LCD TV with cable channels

Food and drink

Coffee/tea maker
Limited room service
Refrigerator

Air conditioning
Connecting rooms available
Free local calls
Heating (climate-controlled)
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday and Tuesday:

Bar/lounge
Restaurant

Access methods

Staffed front desk

Pets

Pets: USD 50.00 per accommodation, per stay
Only dogs are allowed
Maximum 2 (weight limit: 77 lb per pet)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 6.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 2.00 to 25.00 for adults and USD 2.00 to 20.00 for children
Airport shuttle fee: USD 55.00 per vehicle (one-way, maximum occupancy 3)
Pet fee: USD 50.00 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Bertram Inn at Glenmoor offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open in May and close in September.
Pool access available from 10:00 AM to 8:00 PM
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bertram Glenmoor

Bertram Glenmoor Canton

Bertram Inn

Bertram Inn Glenmoor

Bertram Inn Glenmoor Canton

Glenmoor Country Club Canton Ohio

Glenmoor Country Club Hotel Canton

Glenmoor Country Hotel

The Bertram Inn At Glenmoor Canton, Ohio

The Bertram Inn At Glenmoor Canton

Glenmoor Country Hotel

Bertram Inn at Glenmoor Hotel

Bertram Inn at Glenmoor Canton

Bertram Inn at Glenmoor Hotel Canton

Bertram Inn at Glenmoor Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Christopher

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

10/10 Excellent

Larissa

Business traveller

25 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gated community, nice surrounding, quiet.

Stayed 1 night in Aug 2024

6/10 Okay

KATHLEEN

22 Aug 2024

Liked: Staff & service

The room was very dark, with poor lighting. A ceiling tile was missing above the sink with wires hanging down. The fan in the bathroom was very loud and "clunky" sounding. Altogether this was not the luxurious experience we expected at Glenmoor.

Stayed 2 nights in Aug 2024

10/10 Excellent

David, Mesa

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was awesome from the staff to the property. Excellent pick

Stayed 6 nights in Aug 2024

8/10 Good

Evelyn, Willow Grove

Travelled with partner

18 Aug 2024

Liked: Cleanliness, staff & service

The property outside is quite lovely but the inside could use upgrading. Would recommend getting new pillows and the air conditioner/bathroom exhaust fan were very loud.

Stayed 2 nights in Aug 2024

10/10 Excellent

diane

Travelled with partner

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have stayed here before and enjoyed it very much. However it was really cold in the room at night even though it was August and there was no heat and we could not open window to have warm air come into the room. Also the placement of the TV in the cabinet did not allow the 2nd bed occupant to view the TV. Need to think the bed locations vid a vid TV location.

Stayed 4 nights in Aug 2024

6/10 Okay

Jeannie

Travelled with partner

12 Aug 2024

Liked: Cleanliness, staff & service

Hotel has a long history and is shared by the country club. The room was average , needed updated , some furnishings were broken and didnt work. It was clean and quiet.

Stayed 3 nights in Aug 2024

10/10 Excellent

Darla

Travelled with partner

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property is in gated community. All staff was friendly and helpful. Could use some updating. Overall nice stay.

Stayed 2 nights in Aug 2024

8/10 Good

Ellen

Travelled with group

9 Aug 2024

Liked: Cleanliness, property conditions & facilities

It's a beautiful property. The room was clean, spacious and well-appointed. Check in was slow. Staff seemed confused about my reservation. Room service wasn't great. The food was ok, but they never returned to clean up the dishes. Even after I called.

Stayed 2 nights in Aug 2024

8/10 Good

John

29 Jul 2024

Liked: Amenities

Stayed 3 nights in Jul 2024

10/10 Excellent

Amanda, Geneva

Travelled with partner

28 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property staff was very friendly. This is a gated area and we had no problems getting in and out. The signage for the main entrance was not very direct, however, we were still greeted at the “wrong” entrance and told where we needed to go. Pool seemed very clean from what we could see, unfortunately did not get to use it. Minor cosmetics in the room and had to wait for hot water for a little over 5min. All in all it a gorgeous place to stay and will return if we are in the area.

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

17 Jul 2024

Liked: Cleanliness, property conditions & facilities

The hotel was beautiful and the grounds well maintained. However. In a country club, such as this, better beds are a must. Sadly, the bed that I slept on was completely worn out in my opinion. The right side of the bed sunk in. For the price of the hotel, this is completely unacceptable. Also, the drapes wouldn’t close because they were torn on the top, and the outlet plug-ins in the wall were worn out. so much in fact that the light flickered on and off on a couple of occasions, also scary! Additionally, my blow dryer did not work in my room and when I asked for another one, they said they didn’t have any. So, I literally had to go out and purchase one late at night! (for my event the next day) That was the dealbreaker for me. You can’t charge premium prices for a hotel/Inn if items are failing in the rooms. That is not customer service.

Stayed 3 nights in Jul 2024

10/10 Excellent

De'Angelo

Business traveller

5 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jun 2024

8/10 Good

Bruce

2 Jul 2024

Liked: Cleanliness

Average accommodations with a quiet setting. Not handicap friendly

Stayed 2 nights in Jun 2024

6/10 Okay

Cher

Travelled with family

25 Jun 2024

Liked: Staff & service

Great Area! Low quality rooms

The pool and restaurant and views were amazing! Even the other guests were super friendly and helpful during the few times I got lost. Our bedroom had a light clicking noise in the ceiling that went off every 2 seconds so if you’re a light sleeper, stay out of room 100. Has an old musky smell but overall felt it had been cleaned to the best of ability. Just don’t come here if you’re looking for lux comfort, but lux views and food was 5 stars.

Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Travelled with family

24 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

10/10 Excellent

Robert

17 Jun 2024

Excellent staff and cleanliness was exceptional!

Stayed 1 night in Jun 2024

10/10 Excellent

Lynda

Travelled with family

11 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jun 2024

6/10 Okay

Bartholomew

Travelled with family

7 Jun 2024

The rooms were dark and the bahroom fixtures were old.

Stayed 4 nights in May 2024

10/10 Excellent

Bev, Zanesville

Travelled with family

2 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Unique building, full of history.

Stayed 1 night in Apr 2024

8/10 Good

jeffrey

21 May 2024

Stayed 2 nights in Feb 2024

10/10 Excellent

RON

Travelled with group

6 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very mysterious.

Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Business traveller

4 May 2024

Disliked: Property conditions & facilities, room comfort

Grounds beautiful, but hotel is old, dark and has a bad smell. In particular the mattress was very old and worn.

Stayed 3 nights in Apr 2024

10/10 Excellent

Emily

Travelled with group

21 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Stayed here one night for a 10k race with a friend. We decided to book it again for our next 5k race in June. The staff was so great. My friend forgot her charging cube and the front desk attendent let her use her own for the night. The hotel is in a gated community and has an interesting history. The beds were comfortable and rooms were clean. The hotel is historic but in really great shape. Keep in mind, some things are dated like curtains, outlets, refrigerators, but in working order and for me it wasn't a problem.

Stayed 1 night in Apr 2024

10/10 Excellent

Katie

Travelled with family

9 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Bertram Inn is so beautiful! It has the look of a medieval castle inside the lobby with a suit of armor and all, which the kiddos greatly appreciated!

Stayed 1 night in Apr 2024