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Bertram Inn at Glenmoor

3.5 star property

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Photo gallery for Bertram Inn at Glenmoor

Exterior
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Interior detail
Golf
Indoor spa tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Hot tub
  • Room service
  • Pool

Explore the area

Map
4191 Glenmoor Rd Nw, Canton, OH, 44718
  • The Spa at Glenmoor
    ‪1 min walk‬
  • Belden Village Mall
    ‪7 min drive‬
  • Pro Football Hall of Fame
    ‪10 min drive‬
  • Akron, OH (CAK-Akron-Canton)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds

  • Resort view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • Resort view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Bertram Inn at Glenmoor

Hotel in Canton with 3 restaurants and full-service spa
3 restaurants, a full-service spa and a golf course are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Bertram Inn at Glenmoor offers 73 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit.

This Canton hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 6 outdoor tennis courts and a health club. A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Glenmoor Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Bertram Inn at Glenmoor. During your stay, you're just a quick walk from The Spa at Glenmoor. Enjoy features like free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • The 3 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Treat yourself to aromatherapy, body treatments or Swedish massages at Glenmoor Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, 6 outdoor tennis courts and a gym
  • Steps from The Spa at Glenmoor and a 3-minute drive from Tam O'Shanter Golf Course
  • Airport and local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Bertram Inn at Glenmoor offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A seasonal outdoor pool, a health club, and a hot tub are also featured at Bertram Inn at Glenmoor. An area shuttle within 10 miles and an airport shuttle (available 24 hours) are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Canton hotel.

Black Heath – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Scot's Grille – On-site restaurant. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Loch Bar – This bar only serves light fare. Open selected days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 10 miles
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Black Heath
  • Loch Bar
  • Scot's Grille

Things to do

  • 18-hole golf course
  • 6 outdoor tennis courts
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Hot tub
  • Library
  • Pilates classes
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Racquetball/squash
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 77 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 6.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 55.00 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Bertram Inn at Glenmoor offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bertram Glenmoor
Bertram Glenmoor Canton
Bertram Inn
Bertram Inn Glenmoor
Bertram Inn Glenmoor Canton
Glenmoor Country Club Canton Ohio
Glenmoor Country Club Hotel Canton
Glenmoor Country Hotel
The Bertram Inn At Glenmoor Canton, Ohio
The Bertram Inn At Glenmoor Canton
Glenmoor Country Hotel
Bertram Inn at Glenmoor Hotel
Bertram Inn at Glenmoor Canton
Bertram Inn at Glenmoor Hotel Canton

Bertram Inn at Glenmoor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 135 out of 259 reviews
Rating 8 - Good. 74 out of 259 reviews
Rating 6 - Okay. 28 out of 259 reviews
Rating 4 - Poor. 15 out of 259 reviews
Rating 2 - Terrible. 7 out of 259 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Stayed 1 night in Dec 2024

4/10 Poor

Candice

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were buckets and pans all over the lobby to catch rain that was pouring in. There are hot tubs, as described, BUT there are not co-ed, men have to use one in their locker room, and women have a separate on in their locker room. Restaurants were not open, the spa/hot tubs, etc closed at 6pm. None of these details given in the overview or description of location.
Stayed 1 night in Jan 2025

4/10 Poor

JOHN

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs a major overhaul. The rooms and bathrooms need to be remodeled. Mattresses and linens were horrible. The hallways and rooms are so dimly lit. There isn't any signage for the fitness center or much anything else. Creepy dimly lit hallways. Won’t ever stay there again.
Stayed 2 nights in Dec 2024

8/10 Good

Mary Beth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very quiet, which we really liked. I enjoyed using the jacuzzi in the adjacent spa facility. The lobby was very small and awkward.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed during the off season on December and I enjoyed staying there, which didn’t allow to experience the other amenities. I thought it was a nice size room - very clean but could use a little more room lighting I loved the mattress because it was firm but not stiff like a board
Stayed 1 night in Dec 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Amenities, property conditions & facilities
I love the oldschool vibe.
Stayed 1 night in Dec 2024

8/10 Good

Shirlene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Historic charm and spacious rooms
Stayed 3 nights in Nov 2024

10/10 Excellent

Brenda

Travelled with partner
We enjoyed our stay at Bertram Inn. Very quiet and peaceful place!
Stayed 2 nights in Nov 2024

6/10 Okay

Anthony

Stayed 1 night in Oct 2024

8/10 Good

JEFFREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

stephon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back for sure best hotel in ohio
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Larissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gated community, nice surrounding, quiet.
Stayed 1 night in Aug 2024

6/10 Okay

KATHLEEN

Liked: Staff & service
The room was very dark, with poor lighting. A ceiling tile was missing above the sink with wires hanging down. The fan in the bathroom was very loud and "clunky" sounding. Altogether this was not the luxurious experience we expected at Glenmoor.
Stayed 2 nights in Aug 2024

10/10 Excellent

David, Mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was awesome from the staff to the property. Excellent pick
Stayed 6 nights in Aug 2024

8/10 Good

Evelyn, Willow Grove

Travelled with partner
Liked: Cleanliness, staff & service
The property outside is quite lovely but the inside could use upgrading. Would recommend getting new pillows and the air conditioner/bathroom exhaust fan were very loud.
Stayed 2 nights in Aug 2024

10/10 Excellent

diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before and enjoyed it very much. However it was really cold in the room at night even though it was August and there was no heat and we could not open window to have warm air come into the room. Also the placement of the TV in the cabinet did not allow the 2nd bed occupant to view the TV. Need to think the bed locations vid a vid TV location.
Stayed 4 nights in Aug 2024

6/10 Okay

Jeannie

Travelled with partner
Liked: Cleanliness, staff & service
Hotel has a long history and is shared by the country club. The room was average , needed updated , some furnishings were broken and didnt work. It was clean and quiet.
Stayed 3 nights in Aug 2024

10/10 Excellent

Darla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in gated community. All staff was friendly and helpful. Could use some updating. Overall nice stay.
Stayed 2 nights in Aug 2024

8/10 Good

Ellen

Travelled with group
Liked: Cleanliness, property conditions & facilities
It's a beautiful property. The room was clean, spacious and well-appointed. Check in was slow. Staff seemed confused about my reservation. Room service wasn't great. The food was ok, but they never returned to clean up the dishes. Even after I called.
Stayed 2 nights in Aug 2024

8/10 Good

John

Liked: Amenities
,
Stayed 3 nights in Jul 2024

10/10 Excellent

Amanda, Geneva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property staff was very friendly. This is a gated area and we had no problems getting in and out. The signage for the main entrance was not very direct, however, we were still greeted at the “wrong” entrance and told where we needed to go. Pool seemed very clean from what we could see, unfortunately did not get to use it. Minor cosmetics in the room and had to wait for hot water for a little over 5min. All in all it a gorgeous place to stay and will return if we are in the area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
The hotel was beautiful and the grounds well maintained. However. In a country club, such as this, better beds are a must. Sadly, the bed that I slept on was completely worn out in my opinion. The right side of the bed sunk in. For the price of the hotel, this is completely unacceptable. Also, the drapes wouldn’t close because they were torn on the top, and the outlet plug-ins in the wall were worn out. so much in fact that the light flickered on and off on a couple of occasions, also scary! Additionally, my blow dryer did not work in my room and when I asked for another one, they said they didn’t have any. So, I literally had to go out and purchase one late at night! (for my event the next day) That was the dealbreaker for me. You can’t charge premium prices for a hotel/Inn if items are failing in the rooms. That is not customer service.
Stayed 3 nights in Jul 2024

10/10 Excellent

De'Angelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024