Bonnie Castle Resort & Marina

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Dates

December 2024

January 2025

Room, 1 King Bed, Jetted Tub, River View | Desk, free WiFi, bed sheets

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Pool

Air conditioning

Parking included

Free WiFi

Restaurant

Explore the area

31 Holland Street, Alexandria Bay, NY, 13607

Lil' River Fudge Co / 5&10 Variety Store
5 min walk
Cornwall Brothers Museum
7 min walk
River Hospital
8 min walk
Alexandria Bay, NY (AXB-Maxson Airfield)
4 min drive

Room options

Room, 2 Double Beds, Jetted Tub

19 sq m
Sleeps 7
2 Double Beds

Room, 1 King Bed, Jetted Tub, River View

28 sq m
Sleeps 6
1 King Bed

Room, 1 King Bed, Jetted Tub

28 sq m
Sleeps 6
1 King Bed

Standard Room, 1 King Bed

19 sq m
Sleeps 6
1 King Bed

Standard Room, 2 Double Beds

19 sq m
Sleeps 7
2 Double Beds

Room, 1 King Bed, Jetted Tub, Pool View

28 sq m
Sleeps 6
1 King Bed

Room, 1 King Bed with Sofa bed, Kitchenette

28 sq m
Sleeps 6
1 King Bed and 1 Double Sofa Bed

Similar properties

Pool

Spa

Free WiFi

Restaurant

for 1 night

includes taxes & fees

8 Dec - 9 Dec

About this property

Hotel with free parking, near Heart Island

This hotel features a restaurant, a bar/lounge and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, ATM/banking services and a banquet hall. Housekeeping is available on request.

Bonnie Castle Resort & Marina offers 128 air-conditioned accommodations, with free toiletries. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. This Alexandria Bay hotel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.

Our customers tell us that they can't get enough of the helpful staff at Bonnie Castle Resort & Marina. During your stay, you're just a quick walk from Saint Lawrence River. Features include free WiFi in public areas and free self-parking, plus a restaurant.

Free WiFi
Free self-parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Take a swim in the seasonal outdoor pool
Amenities include a business centre, meeting rooms and an ATM
9 minutes by car from Thousand Islands Winery and 15 minutes from Thousand Islands Bridge

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and an ATM are also featured at the business-friendly Bonnie Castle Resort & Marina. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Alexandria Bay hotel.

Riverside Sports Bar – On-site restaurant. Guests can enjoy al fresco dining (weather permitting).

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Onsite parking includes off-street options

Food and drink

A bar/lounge
A restaurant

Restaurants on site

Riverside Sports Bar

Family friendly

In-room refrigerator
Seasonal outdoor pool

Conveniences

ATM
Limited-hour front desk
Vending machine

Guest services

Housekeeping (on request)

Business services

Business centre
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk

Banquet hall
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Private bathroom
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Refrigerator

Air conditioning
Connecting rooms available
Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM

Front desk staffed during limited hours

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:

Bar/Lounge
Dining venue
Swimming pool

Access methods

Front desk (limited hours)

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 25.0 per night.

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

The front desk at this property is open daily from 6:30 AM - 10:30 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open in May and close in September.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bonnie Castle

Bonnie Castle Alexandria Bay

Bonnie Castle Resort

Bonnie Castle Resort Alexandria Bay

Bonnie Castle Hotel Alexandria Bay

Bonnie & Marina Alexandria Bay

Bonnie Castle Resort & Marina Hotel

Bonnie Castle Resort & Marina Alexandria Bay

Bonnie Castle Resort & Marina Hotel Alexandria Bay

Bonnie Castle Resort & Marina Reviews

7.0

Good

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

10/10 Excellent

Thomas

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

24 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Delapitated

Although the location is stunning, the hotel is in disrepair. There are many details that have been neglected from maintenance to housekeeping, all of which can easily be rectified for little money and a lot of needed effort. The housekeeping staff was rude and oblivious to the fact that customers can hear everything they say (none of which was nice) as we walked by on more than one occasion. There was what looked like blood on the lampshade that was shoved against the wall in an attempt to hide it. The office chair was peeling, the sitting chair was stained, the door to the balcony was moldy and covered in crushed bugs, and the balcony was rusty and covered with spiders. The view was amazing however once we looked past all that grossness. It is apparent that the owners need to be more hands on. This place could really be something with some TLC.

Stayed 1 night in Aug 2024

8/10 Good

nicholas

Travelled with family

23 Aug 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Hotel = mehhh...cleaning staff = amazing people

Front desk staff was average on check-in. Nothing to rave about. Checkout was better. This place was probably amazing 20 years ago but now it looks like it is just being milked for all its worth. Beds werent great, busted ceiling tile in the bathroom, pool room had rotting wood around edges and i fixed the hottub button to make the jets work. Despite this we still had a great stay...the place just needs a lot of work and someone to care about taking care of the customers instead of making top dollar...the cleaning staff however were incredibly nice and helpful when we asked for more pool towles and i was thankful for their cheerfulness...nicest cleaning staff i have ever met

Stayed 4 nights in Aug 2024

6/10 Okay

Gerald

23 Aug 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Aug 2024

6/10 Okay

Barbara

Travelled with family

20 Aug 2024

Needs a table & 2 chairs for double room. There was no microwave.

Stayed 4 nights in Aug 2024

8/10 Good

sonny

20 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Bonnie

20 Aug 2024

Stayed 2 nights in Aug 2024

8/10 Good

Tara

Travelled with family

19 Aug 2024

Liked: Cleanliness, staff & service, amenities

We went for a wedding .. stayed 3 nights. Entertainment on site .. live bands

Stayed 3 nights in Aug 2024

10/10 Excellent

Emily

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Definitely outdated, but overall very clean. Staff was super helpful.

Stayed 2 nights in Aug 2024

10/10 Excellent

Steffen

19 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Patricia

Travelled with family

19 Aug 2024

Liked: Staff & service, property conditions & facilities

Convenient to the Main Street and Boldt Castle. The rooms were clean, but could use some upgrades. Would visit again.

Stayed 2 nights in Aug 2024

6/10 Okay

Sara, Harrisburg

18 Aug 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in Aug 2024

4/10 Poor

Chad

18 Aug 2024

Disliked: Cleanliness, property conditions & facilities

Not the best but there was a view

First thing I walked in and had to kill a spider that was in a cob web. Then a bug was on the bed (not saying there were beg bugs.. I don't know) the room was outdated. The TV was old... Looked like you were watching old TV shows. The air unit brought in all the pot smokers fumes. We couldn't enjoy the patio because of all the pot smokers.

Stayed 2 nights in Aug 2024

8/10 Good

Annie

17 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

SADIG

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great.

Stayed 1 night in Aug 2024

6/10 Okay

James

15 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

It’s a bit outdated but is a place to lay your head. Would probably stay there again.

Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

15 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

Judy

Travelled with partner

14 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Two restaurants shut down; room had a musty smell, bathroom could be updated. Won’t return for a second time.

Stayed 1 night in Aug 2024

6/10 Okay

william

13 Aug 2024

Disliked: Amenities

Nice view, rooms lacking quality

Stayed 4 nights in Aug 2024

8/10 Good

Margaret

13 Aug 2024

Liked: Cleanliness, staff & service

View of Boldt Castle and the river from our balcony. Though aged and tiny, the balcony delivered.

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with group

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Older place but comfortable and good enough for what we needed.

Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family

12 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place. Our room was nice. The whirlpool was a bit old but overall worth the price because the place was very conveniently located and had multiple places to eat and get cocktails on site. Great staff as well. I really liked this place and would definitely stay again. Live music too. It's a few minutes walk to everything.

Stayed 2 nights in Aug 2024

2/10 Terrible

Sarah

Travelled with group

12 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

We had ants in our bathroom

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

10 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

8/10 Good

Mackenzie

Travelled with partner

9 Aug 2024

Liked: Cleanliness, staff & service

if you are looking for a modern updated property, this is not for you and you probably won’t find one in Alex bay. Bonnie’s is an older motel that brings you close and beautiful views of the ST Lawrence and Boldt. The rooms were clean and the bed was comfortable. Don’t expect anything extravagant because that’s not what the motel offers. It was a fine trip and stay.

Stayed 1 night in Aug 2024