Holiday Inn Express & Suites Alexandria, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Alexandria, an IHG Hotel

Desk, laptop workspace, iron/ironing board, free cots/infant beds
Exterior
Reception
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Outdoor pool, pool loungers

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
2340 N Macarthur Dr, Alexandria, LA, 71303
  • Southern Forest Heritage Museum & Research Center
    13 min walk
  • Kent Plantation House
    18 min walk
  • Riverside Hospital
    2 min drive
  • Alexandria, LA (AEX-Alexandria Intl.)
    9 min drive

Room options

Suite, 1 King Bed with Sofa bed

  • 37.00 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds

  • 37.00 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications, Wet Bar)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 30.00 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 30.00 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 30.00 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications, Wet Bar)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Alexandria, an IHG Hotel

Hotel in Alexandria with free breakfast and fitness centre
Along with an outdoor pool, this hotel has a fitness centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Holiday Inn Express & Suites Alexandria, an IHG Hotel offers 80 air-conditioned accommodations with free newspapers and coffee/tea makers. This accommodation offers separate sitting areas. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers with a hydromassage showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Alexandria, an IHG Hotel. During your stay, you'll be within walking distance of Southern Forest Heritage Museum & Research Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • 13 minutes on foot from Southern Forest Heritage Museum & Research Center and a 2-minute drive from Riverside Hospital
Holiday Inn Express & Suites Alexandria, an IHG Hotel offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Free breakfast is served. The business-friendly Holiday Inn Express & Suites Alexandria, an IHG Hotel also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Self parking is free.
Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 45 mi (72.4205 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Alexandria Holiday Inn Express
Holiday Inn Express Alexandria
Holiday Inn Express Hotel Alexandria
Holiday Inn Express Alexandria Hotel
Holiday Inn Express Suites Alexandria
Holiday Inn Express And Suites Alexandria-Fort Belvoir
Inn Express Alexandria

Holiday Inn Express & Suites Alexandria, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 202 out of 396 reviews" "
Rating 8 - Good. 96 out of 396 reviews" "
Rating 6 - Okay. 44 out of 396 reviews" "
Rating 4 - Poor. 24 out of 396 reviews" "
Rating 2 - Terrible. 30 out of 396 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend this hotel
This property is always clean and well maintained. Staff is friendly and helpful. We stay here at least twice a year, add it is always a pleasant stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Business traveller
Disliked: Amenities
All is well and comfortable as expected
Stayed 1 night in Jul 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The handicap accessible room was excellent in that my wife is in a wheelchair.
Stayed 1 night in Jul 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a safe part of town and quit
Stayed 1 night in Jun 2024

4/10 Poor

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Courtney, Republic

Disliked: Cleanliness, staff & service, property conditions & facilities
Giant cockroach in my room, staff tried to say it wasn't a roach. Moved me rooms at 11pm. Very disappointed. Other than the bugs and condescending night staff the facility appeared nice. Wish I could attach a photo of the cockroach.
Stayed 2 nights in Jun 2024

4/10 Poor

Gwendolyn S

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I really appreciated Jodie the young lady who checked us in on Wednesday late afternoon. May 22, 2024 She was an excellent representative of Holiday Inn. Please thank her.
Stayed 4 nights in May 2024

10/10 Excellent

Carolyn, Chateaugay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean. Friendly staff
Stayed 1 night in Apr 2024

6/10 Okay

Leslie

I didn’t get my points
Stayed 1 night in Apr 2024

8/10 Good

Tess

Stayed 1 night in Mar 2024

10/10 Excellent

David

Stayed 1 night in Apr 2024

6/10 Okay

Ronald

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I’ve stayed at Holiday in Expreses before and have been very impressed. Not this one. Property interior seemed worn and outdated. Had a a Musty smell and and the room had dirty smell similar to a dirty laundry smell. Was so tired, I didn’t mention it. The mattress was very comfortable and the breakfast staff was very kind.
Stayed 1 night in Mar 2024

4/10 Poor

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel staff at check-in was very nice. We arrived late so we basically went in and went to bed. The next mornings we noticed the room was filthy. The microwave had a mess inside it and around the outside of it. The bathroom was not clean, the tile floor looked to have not been mopped.
Stayed 1 night in Mar 2024

8/10 Good

Julianna

Liked: Cleanliness, property conditions & facilities
Clean friendly staff and good parking
Stayed 1 night in Feb 2024

10/10 Excellent

Nakeisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious! I enjoyed my stay.
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 5 nights in Feb 2024

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took forever for water to get hot at night, then very low water pressure. Very good breakfast.
Stayed 2 nights in Feb 2024

8/10 Good

Zach

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice and helpful. Lia was solid in booking me. The hotel had an issue on the booking end but they sorted it out and assisted me well. Really appreciated that versus the standard corporate stance of “there’s nothing we can do”.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay clean and quiet.
Stayed 5 nights in Feb 2024

10/10 Excellent

ALLISON, Crestwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Everything was fine
The first room we checked into had a nonfunctioning toilet, but the front desk was able to move us to a different room. We stayed for only one night but the room was fine. Some of our towels were dingy and stained, even though they smelled clean.The chocolate milk at breakfast was spoiled even though it was in date, but the coffee was very good. The staff was very polite.
Stayed 1 night in Dec 2023

8/10 Good

Glenn, Kingwood

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great service at check in. Room spacious but could use a better cleaning.
Stayed 1 night in Dec 2023

8/10 Good

brent

Liked: Cleanliness, staff & service, property conditions & facilities
road is not easy to get to the main highway
Stayed 1 night in Nov 2023