SureStay Plus Hotel by Best Western Lehigh Valley

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Dates

December 2024

January 2025

In-room safe, desk, laptop workspace, blackout curtains

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Room service

Parking available

Pool

Breakfast included

Parking included

Explore the area

300 Gateway Dr, Bethlehem, PA, 18017

St Lukes Hospital
2 min drive
Lehigh Valley Health Network Muhlenberg
4 min drive
St Lukes Hospital
6 min drive
Allentown, PA (ABE-Lehigh Valley Intl.)
6 min drive

Room options

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

Sleeps 4
1 King Bed

Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Sleeps 2
1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Sleeps 4
2 Double Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Sleeps 4
1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Microwave

Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 4
1 King Bed

Similar properties

Pool

Breakfast included

Free airport shuttle

Parking included

for 1 night

includes taxes & fees

5 Dec - 6 Dec

Breakfast included

Free airport shuttle

Pet-friendly

Parking included

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Hotel with free breakfast, in the vicinity of Lehigh University

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.

SureStay Plus Hotel by Best Western Lehigh Valley offers 192 accommodations with a safe and coffee/tea makers. LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers with a hydromassage showerhead, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Lehigh Valley. During your stay, you'll be within walking distance of St Lukes Hospital. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

Free buffet breakfast served daily
Free Wi-Fi in some public areas
Free self-parking and Motorhome/coach/lorry parking
Enjoy American cuisine while dining at The Foundry
WiFi for a fee
Take a swim in the seasonal outdoor pool
Services include dry cleaning/laundry, luggage storage and wedding services
On-site recreation includes a 24-hour gym
8 minutes by car from Lehigh University and 9 minutes from Wind Creek Bethlehem
Cats and dogs welcome for a fee

SureStay Plus Hotel by Best Western Lehigh Valley offers its guests a seasonal outdoor pool, a 24-hour fitness centre, and a children's pool. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A vending machine, multilingual staff, and a garden are also featured at the business-friendly SureStay Plus Hotel by Best Western Lehigh Valley. You'll have access to the indoor pool at a partner property. Free self parking is available.

This Bethlehem hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

The Foundry – This restaurant specialises in American cuisine and only serves dinner.

Foundry Cocktail Lounge – On-site cocktail bar. Open daily.

Room service is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi

Parking and transport

Ski shuttle nearby
Free uncovered self parking on site
Free RV/bus/lorry parking on site

Food and drink

Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
2 bars/lounges
A restaurant
Coffee and tea in common areas

Restaurants on site

Foundry Cocktail Lounge
The Foundry

Family friendly

Access to nearby indoor pool
Children's pool
Free cot
In-room microwave
In-room refrigerator
Seasonal outdoor pool

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Luggage storage
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services

Business services

Business centre
Computer station
Meeting room

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)

1 building
2 floors
Ballroom
Banquet hall
Built in 1965
Reception hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

LCD TV with cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator
Room service

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 20 November 2024 to 27 December 2025 (dates subject to change).

The following facilities are closed seasonally each year. They will be closed from 11 September to 23 May:

Bar/Lounge
Swimming pool

Access methods

Staffed front desk

Pets

Pets: USD 30 per accommodation, per night (maximum USD 100.00 per stay), plus a deposit of USD 30 per stay
Only dogs and cats are allowed
Maximum 2 (weight limit: 75 lb per pet)

Children and extra beds

Children are welcome.

Kids stay free! Children 3 years old and younger stay free when using existing bedding.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for in-room wireless Internet: USD 0.00 (rates may vary)
Pet deposit: USD 30 per stay
Pet fee: USD 30 per accommodation, per night (maximum USD100.00 per stay)
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open in May and close in September.
Pool access available from 9:00 AM to 10:00 PM
Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Lehigh Valley Hotel

Surestay Plus By Lehigh Valley

SureStay Plus Hotel by Best Western Lehigh Valley Hotel

SureStay Collection by Best Western Lehigh Valley Hotel

Lehigh Valley Hotel SureStay Collection by Best Western

SureStay Plus Hotel by Best Western Lehigh Valley Bethlehem

SureStay Plus Hotel by Best Western Lehigh Valley Reviews

7.2

Good

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

2/10 Terrible

Keera

Travelled with family, Travelled with group

23 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Check in was somewhat slow though the lady was nice. The room smelled like smoke. There were dead bugs in the corner. There was old food and drinks in the refrigerator. There were hairs on the bed spread and the toilet seat. There were cracks and dirt on the bathroom floor. The bathtub faucet was a constant unstoppable stream. My daughter's socks were filthy after running around in them for an hour. The bed sheets had hair in them that wasn't mine or my daughter's. The bed wasn't uncomfortable though the claim that it was a queen sized bed is untrue. Also, there were only three pillows - two of which were half sized; something I'd never seen before. The breakfast wasn't bad and the young man who seemed to be taking care of things seemed to be constantly replacing/replenishing one thing or another. Overall, I was extremely disappointed in the room. I'll certainly think twice about ever staying at a Best Western again.

Stayed 1 night in Aug 2024

10/10 Excellent

Robert

22 Aug 2024

Stayed 5 nights in Aug 2024

2/10 Terrible

heather

Travelled with family

19 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Avoid at all costs. Run down, terrible rooms. Loud clients. BAD

Stayed 3 nights in May 2024

8/10 Good

Suzanne

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice, large pool. Room had been renovated, but common areas and hallways are very dated.

Stayed 1 night in Aug 2024

6/10 Okay

Steve

Travelled with family

12 Aug 2024

Disliked: Amenities

Ive stayed here before last summer and place was good then but this stay the place has deteriorated in the last year. Front desk woman said the owner is letting the place run itself into the ground since they are going to be building a warehouse there so whatever is broke is not gettibg fixed . The overall stay was fine just not worth what they are charging

Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

Carmen

Travelled with family

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good price

Stayed 5 nights in Aug 2024

2/10 Terrible

Justin

11 Aug 2024

Disliked: Cleanliness, amenities, property conditions & facilities

A dump

Stayed 2 nights in Aug 2024

10/10 Excellent

Lakeith

9 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Will vist again

Stayed 1 night in May 2024

4/10 Poor

Robert

Business traveller, Travelled with partner

9 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

This properly is being torn down in April of 2025. It's not being very well maintained -- there was no AC in the hallways or common areas, making it ridiculously hot and humid everywhere except your room. There were also some odd smells present in the halls as well. The room was relatively clean and the AC unit there worked well; however, we found a spent coffee pod in the machine which was kind of gross. The toilet seat was also left up... hopefully after being cleaned.

Stayed 2 nights in Aug 2024

2/10 Terrible

Craig, W. Hollywood

7 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Get new Mattress’ I left and went and checked into a Hilton 4 miles away. Keep the money, I don’t care.

Stayed 1 night in Aug 2024

10/10 Excellent

Arlene

Travelled with partner

6 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was nice quiet and calm

Stayed 1 night in Aug 2024

8/10 Good

Maribel

6 Aug 2024

Liked: Cleanliness, staff & service

Good location

Stayed 3 nights in Jul 2024

4/10 Poor

Allison

Travelled with family

4 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, room comfort

Needs a cleaning

Hotel needs a good cleaning. The hallways are filthy and carpet stinks. Looks like they didn't sweep the halls. The runs not as bad. But they need some loving care to them. Ceiling in bathroom had a water leak at one time and looks to be falling in. Bathroom door was broke. But the start in the run was fine id sleep there again if I needed too. Breakfast was not good. Wish I didn't force it done and just ate somewhere else.

Stayed 1 night in Aug 2024

10/10 Excellent

Nikaurys, Bronx

4 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Check-in was easy and fast. The hotel was quiet which I appreciated.

Stayed 1 night in Aug 2024

2/10 Terrible

Ethan

Travelled with partner

3 Aug 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Had to get a refund messy dirt everywhere in the hallways , when I walked in the room the beds were flipped and there was a terrible odor. Ended up going Nextdoor to Hampton in worth the extra 50 bucks.

Stayed 1 night in Aug 2024

8/10 Good

Rasheed

2 Aug 2024

Stayed 1 night in Jul 2024

2/10 Terrible

Jerry

Travelled with family

2 Aug 2024

Not great

Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Travelled with partner

1 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

we had an awesome stay

Stayed 1 night in Jul 2024

4/10 Poor

Isabelle

Travelled with family and small children

29 Jul 2024

Disliked: Property conditions & facilities

No shower curtain in my room. Only 2 sets of towels (booking for 3). Empty kleenex box. In functional tv remote. Free Breakfast, empty coffee containers, no refills. Very old and not maintained well facility. Totally thumbs down all the way.

Stayed 1 night in Jul 2024

10/10 Excellent

Laquita

24 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay

Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family

24 Jul 2024

Liked: Cleanliness, room comfort

It's okay

The room was large and clean enough, and the location decent, but a few things were off. One of the bedside lights worked only when the overhead light was on, which was baffling. The fire alarm went off accidentally, but I had to go to the front desk to find out what was going on -- a nearby employee said he would but never returned. I'm not sure what would have happened had there been a real fire. The phone in the room didn't work. The card reader on the entrance door nearest our room stopped working. Any one of these wouldn't have been a big deal, but all of them were quite annoying.

Stayed 10 nights in Jul 2024