2/10 Terrible
Douglas
28 Jan 2025
Disliked: Staff & service, property conditions & facilities
Do not stay here
When i booked the room i had listed we were traveling with animals. The hotels website says nothing about no pets. AFTER I booked 2 non refundable rooms about an hour later i got a message from the hotel on the hotels.com app saying no pets were allowed and no marijuana on the premises. Me and one of me fellow travelers both have United States registered service dogs and the man at the front desk was extreamly rude, was asking VERY inappropriate questions about my disability and was trying to turn us away. He then grilled us on weather we had marijuana on us or in our vehicle's. It was very uncomfortable. I tried to tell him that its against the law to ask me what my specific disability was and that he could only ask what services the dog performs and he was getting angry about it and argumentative. 10/10 would not recommend this place. Also when booking both rooms were listed as "lake view" there was 0 view of the lake from our rooms. It actually sits pretty far from the lake and has houses blocking almost everything.
This hotel is shiesty and was pulling some wierd stuff.
Douglas
Stayed 1 night in Jan 2025