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Acostar Hotel

2.5 star property

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Photo gallery for Acostar Hotel

Economy Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets
Front of property
Reception
Reception
Standard Double Room | Bathroom | Eco-friendly toiletries, hair dryer, towels

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Kerkstraat 45-49, Amsterdam, 1017GB
  • Leidseplein
    ‪5 min walk‬
  • Rijksmuseum
    ‪8 min walk‬
  • Van Gogh Museum
    ‪14 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪37 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • City view
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room (Souterrain)

Twin Room (Souterrain) | In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room (Souterrain)

  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • 21 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Economy Twin Room

Economy Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Economy Twin Room

  • City view
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

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Exterior

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  • Housekeeping
  • 24/7 front desk
2.9 out of 5, (957)
The price is €125
for 1 room
includes taxes & fees
18 May - 19 May
Hotel Di Ann Amsterdam City Centre

About this property

Acostar Hotel

Hotel with a 24-hour front desk, a short walk to Rijksmuseum
Along with valet parking, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Housekeeping is available on request.
Acostar Hotel offers 30 accommodations with a safe and a hairdryer. 32-inch LCD televisions come with cable channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Acostar Hotel. During your stay, you're just a quick walk from Rijksmuseum. Features include free WiFi in public areas, plus dry cleaning service and a round-trip airport shuttle (surcharge).
  • Free WiFi
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Flower Market and 8 minutes on foot from Rijksmuseum
  • Airport shuttle service available for a fee
As a guest of Acostar Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle during limited hours is available for a fee. Acostar Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This Amsterdam hotel is smoke free.

Languages

Arabic, Chinese (Mandarin), Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 7:30 AM to 9:00 PM
  • Valet parking on site (EUR 40 per day)

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged
  • A damage deposit of EUR 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 18.50 per person (one-way)
  • Valet parking fee: EUR 40.00 per day
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Acostar Hotel Amsterdam
Acostar Hotel
Acostar Amsterdam
Acostar
Acostar Hotel Hotel
Acostar Hotel Amsterdam
Acostar Hotel Hotel Amsterdam

Acostar Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 86 out of 614 reviews
Rating 8 - Good. 198 out of 614 reviews
Rating 6 - Okay. 172 out of 614 reviews
Rating 4 - Poor. 92 out of 614 reviews
Rating 2 - Terrible. 66 out of 614 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Nir

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Very small, no elevator, minimal room

The room was very small, it was on the top floor with no elevator. It was very cold in the room. No extra pillows or blankets. No closet, no space in the bathroom to hang. The shower has no curtain or door so there is no way to take a shower without flooding the entire room. They also ask you to close the door bathroom door close when taking a shower to avoid triggering the fire alarm. On top of all that they asked for a much greater city taxes than Hotels.com listed when we booked and said that Hotels.com are simply wrong and there is nothing they can do about it.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ken and Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel ,reasonably priced

A pleasant stay at the hotel ,it is handy for lots of shops,cafes and bars.The hotel is very clean and tidy,bright decor ,nice bathroom.Room was on the 4th floor lots of steps to climb,will definitely book this hotel when visiting Amsterdam again next year,will request a room on a lower level.
Stayed 2 nights in Jan 2025

10/10 Excellent

Usman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Katherine

Stayed 5 nights in Dec 2024

6/10 Okay

Marcel

Liked: Cleanliness, staff & service
Alot of noise from streets in weekend. Should have double glass in front rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

MANEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really couldn't fault the hotel. Staff very welcoming and room very clean. Ideal location and plenty of restaurants and bars around it.
Stayed 3 nights in Sep 2024

2/10 Terrible

Corey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Bad Experience

My husband and I were very disappointed in this hotel. We got to the hotel late due to train issues, got our room and the second we walked in to our room we both started streaming sweat it was so hot. There was no air conditioning and you could clearly hear the noise from the club across the street and it was 11:00 at night when you opened a window to try to cool the room. The room looked NOTHING like the photos, it was much smaller and the bed was not comfortable. After about 5minutes of discussing what to do we left the room and went downstairs and asked for a refund and spent the night at the train station until we could get into another hotel the next morning. Absolutely awful experience and would not recommend in any way. Bottom line the room was not livable and there was zero chance of actually getting any sleep.
Stayed 4 nights in Jul 2024

8/10 Good

Oliver

Stayed 1 night in Jun 2024

8/10 Good

Alessia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff.
Stayed 5 nights in Jul 2024

8/10 Good

Antony

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay suited our needs perfectly. And was a good walking distant from the attractions we were visiting. The hotel also provided a bike rental service.
Stayed 4 nights in Jun 2024

8/10 Good

nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely staff , hotel room was very clean
Stayed 2 nights in Jun 2024

4/10 Poor

Mitchell T

Travelled with group
Liked: Cleanliness
Disliked: Room comfort

Not good for the price.

Mis-advertised an airport shuttle, did not respond to 3 seperate email enquires about a shuttle. 5 stories tall and no lift. Very low ceiling on top floor, which at 6'1" led to a pretty hard hit on the head. Bathroom sink was clogged and leaked. No air-conditioning. Hilton prices and less than super 8 quality. Good location though.. The bars next door and across the street are amazing.
Stayed 3 nights in Jun 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
i would like a refund for the bed bugs and bites all over my body and this was not acceptable. i am unhappy with the stay
Stayed 1 night in Apr 2024

6/10 Okay

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

8/10 Good

Richard

Travelled with group
Liked: Staff & service
Stayed 3 nights in Feb 2024

8/10 Good

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good location, 25 minute walk from central station. Lots of food and shop options near by. Room was comfy and clean however it did have some mould that needs to be addressed.
Stayed 4 nights in Oct 2023

4/10 Poor

Liane

Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Not like advertised

The room was smaller that the one i have reserved and paper walls, you could hear every little thing from the next room. The road in front of the hotel was under work so you hear every noise. We leave the hotel right after even knowing i won't have a refund for my two nights.
Stayed 2 nights in Oct 2023

2/10 Terrible

Mohammed

Travelled with family
Disliked: Amenities, property conditions & facilities
This is one of the worst properties that I ever stayed in You think you in jail Room is too small Tv not working Towels dirty Noise till 5am from next door neighbors
Stayed 1 night in Sep 2023

4/10 Poor

Ryan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our stay in Amsterdam only lasted three nights but it was a memorable experience for bad reasons. During our stay, the temperature in Amsterdam was consistently 30° at a high, our room was at the 4th floor with no air conditioning and facing the afternoon sun. Our room became an oven in the night time that we had no choice but to stay in. If not for a hard-working fan in the corner of the room we couldn't have stayed there without risking heat stroke. On top of that, there was no elevator which is mentioned no where on their Expedia page. We paid about $600nzd (~€300) for a twin room which was more cramped than a shoebox, and not at all what we expected from the photos on Expedia. The staff were lovely and helpful, and the location was very good. But if you're coming to Amsterdam in the summer or the early autumn stay away, it's dangerously hot.
Stayed 3 nights in Sep 2023