Hotel Clemens Amsterdam

3.0 star property

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Photo gallery for Hotel Clemens Amsterdam

Exterior
Terrace/patio
Reception
Dining
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Raadhuisstraat 39, Amsterdam, 1016 DC
  • Anne Frank House
    ‪3 min walk‬
  • Dam Square
    ‪6 min walk‬
  • Van Gogh Museum
    ‪4 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪21 min drive‬

Room options

Deluxe Twin Room, 2 Single Beds

  • 7 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Single Room, 1 Single Bed

  • 5 sq m
  • Sleeps 1
  • 1 Single Bed

Deluxe Double Room, 1 Double Bed

  • 7 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Triple Room, Multiple Beds

  • 13 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

Similar properties

About this property

Hotel Clemens Amsterdam

Hotel with free breakfast, steps from Westerkerk
This smoke-free hotel features concierge services, laundry facilities and a 24-hour front desk. Free continental breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a front desk safe and a vending machine are on-site. Change of towels is available on request
Hotel Clemens Amsterdam offers 14 air-conditioned accommodations with a safe and a hairdryer. 39-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The free breakfast at Hotel Clemens Amsterdam gets high marks from our customers. During your stay, you're just a quick walk from Anne Frank House. Features include free WiFi in public areas, plus concierge services and laundry facilities.
  • Free continental breakfast served daily
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Westerkerk and 3 minutes on foot from Anne Frank House
Free breakfast is available daily. Public spaces have free WiFi. A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Clemens Amsterdam.

This 3-star Amsterdam hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 10:00 AM.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

Clemens Amsterdam
Clemens Hotel
Clemens Hotel Amsterdam
Hotel Clemens
Hotel Clemens Amsterdam
Hotel Clemens Amsterdam Hotel
Hotel Clemens Amsterdam Amsterdam
Hotel Clemens Amsterdam Hotel Amsterdam

Hotel Clemens Amsterdam Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 476 out of 793 reviews
Rating 8 - Good. 261 out of 793 reviews
Rating 6 - Okay. 39 out of 793 reviews
Rating 4 - Poor. 5 out of 793 reviews
Rating 2 - Terrible. 12 out of 793 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Claudio

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel sent me an email just ONE day before we arrived indicating that the street in front of it had construction and it could be noisy (ONE DAY BEFORE ARRIVAL ON KINGSDAY WEEEKEND) This is misleading and bad business because they should have told me this when I booked it. I couldn’t sleep well because of the noise for 5 nights. Staff Sami and Rob did tried to make our stay as lovely as posibble !! great guys! Them two went above and beyond to make it great! However a guy on the Night Shift Adrix ( eastern european guy ) had horrible customer service skills and even followed me screaming downstairs asking for my room number! I will never have this guy as my staff If I had this business !!! Terrible Energy and empathy for customers ! Just bag energy human being all around !!
Stayed 6 nights in Apr 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff! Clean, comfortable & peaceful place to rest. Convenient location and amazing historic building.
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Charlotte

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've just had 4 nights at the Hotel Clemens with our (almost) 3 year old. After tackling the stairs you are greeted with a wonderful lounge offering drinks and snacks all day. The staff are all wonderful and cant do enough for you. Our little boy was treated like a prince and he has come home with wonderful memories. Yes the rooms are small and the stairs are steep but this gem of a hotel is worth every step. We cant wait to come back!
Stayed 4 nights in Mar 2025

10/10 Excellent

DARCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

The hotel is very nice, the staff is friendly and the breakfast is quite good. The location is fantastic. Access is up a long, narrow staircase to the welcoming lobby. My room was compact but comfortable. The bed was quite soft, a firmer mattress would be nice. The hotel was renovated in 2013 and is well maintained and clean. The cats are friendly
Stayed 6 nights in Mar 2025

10/10 Excellent

Spring, Exmore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional! Great location, spotless clean, AMAZING breakfast and super friendly staff. There are also 2 cats who live there and they don’t even charge you extra for that upgrade! lol This hotel is just around the corner from the Anne Frank house and steps from shopping, dining and canals. 10/10!
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Stayed 2 nights in Mar 2025

10/10 Excellent

Sybille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic Hotel in perfect location. Loved our stay here, the place is so charming. Rooms are very small but this adds to the character of the hotel. Just don’t bring more than 1 suitcase. Everything is meticulously clean. The free breakfast is lovely, lots of options for everyone. The staff is very attentive and super helpful and friendly. We didn’t get to take advantage of the balcony outside the dining area as it was a bit too chilly, but during the warmer months would be perfect to sit outside with your coffee. Location is very central, we walked everywhere. Highly recommend!
Stayed 3 nights in Mar 2025

6/10 Okay

Lee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I spent just a couple of days here and for the price, felt it was reasonable value. Room is pretty small and beware the stairs up to reception, they are very steep. Found all areas to be clean and tidy, with the continental breakfast a nice extra. Free tea and coffee facilities in reception area.
Stayed 2 nights in Mar 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only is this the best location to stay while you’re here, this hotel is awesome. The staff is nothing but helpful, friendly, and professional. The building is super well kept with an amazing balcony view from the lobby. The rooms are very nice and the beds are sooooo comfy. It was so enjoyable waking up every morning to the sound of the bell tower in the distances. The breakfast was also very good, every morning 7-10ish I believe. The stairs are a thing lol but that’s Amsterdam. The best thing is they have two cats that just hangout in the lobby and are soooo lovely and awesome(no cats around during breakfast time) if you love cats and awesome people in the best location in the city. Here ya go.
Stayed 6 nights in Feb 2025

4/10 Poor

Lawrence, Ames

Disliked: Staff & service, amenities, property conditions & facilities
Tiny, shabby room with inadequate heating. Not worth the price.
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay, central location near to cafes, shops and restaurants. A stones throw away from the Anne Frank House too. Great breakfasts good continental selection. Loved the wee touches such as the pet cats, and ornaments etc. Look forward to a return visit.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rudy

Stayed 1 night in Feb 2025

8/10 Good

Karen Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, hotel very clean, and breakfast was great. The only downside is the stairs. There’s about 100 to the rooms and they are steep and narrow. Difficult to manage with bags. Within walking distance of the centre. Would definitely stay again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Max, Hemet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly, the hotel was clean, comfy beds very good breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Stayed 2 nights in Dec 2024

10/10 Excellent

Armin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with super friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Rosario, Kearny

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for everything the hotel is amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Armin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Athena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are a lot of stairs but the staff helps you with the bags. It was a wonderful experience.
Stayed 3 nights in Dec 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay!

All reviews you will read repeat the same but they’re true. The stairs are long and steep and other than small rooms, this place is a home from home with 2 resident friendly cats and an overall cozy atmosphere with lovely staff. The continental breakfast is a plenty too :) I was here 4 nights and will stay again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, friendly polite staff, (thanks Bob) easy walk to Dam Square, 1 min walk to trams, great restaurant on the corner. Will definitely be going back. Thanks for a really nice stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent, and the hotel cats were the best.
Stayed 2 nights in Nov 2024