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XO Hotels City Centre

3.0 star property

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Photo gallery for XO Hotels City Centre

Lobby
Property entrance
Standard Quadruple Room, Multiple Beds | In-room safe, desk, free WiFi, bed sheets
View from property
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
Beursstraat 11 - 19, Amsterdam, 1012JT
  • Dam Square
    ‪6 min walk‬
  • Amsterdam Museum
    ‪10 min walk‬
  • Anne Frank House
    ‪13 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪29 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, free WiFi, bed sheets

Standard Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple room souterrain

Triple room souterrain | In-room safe, desk, free WiFi, bed sheets

Triple room souterrain

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Economy Twin Room, 2 Single Beds

Economy Twin Room, 2 Single Beds | In-room safe, desk, free WiFi, bed sheets

Economy Twin Room, 2 Single Beds

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed | In-room safe, desk, free WiFi, bed sheets

Economy Double Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin room Souterrain

Twin room Souterrain | In-room safe, desk, free WiFi, bed sheets

Twin room Souterrain

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, No Windows

Single Room, No Windows | In-room safe, desk, free WiFi, bed sheets

Single Room, No Windows

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds | In-room safe, desk, free WiFi, bed sheets

Standard Triple Room, 3 Single Beds

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds | In-room safe, desk, free WiFi, bed sheets

Standard Quadruple Room, Multiple Beds

  • 30 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Single Bed

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Economy Double Room, 1 Double Bed, Canal View | In-room safe, individually decorated, individually furnished, desk

Hotel CC

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
4.2 out of 5, Very good, (1002)
The price is €189
for 1 room
includes taxes & fees
21 May - 22 May
Hotel CC

About this property

XO Hotels City Centre

Hotel with a 24-hour front desk, a short walk to Dam Square
A business centre, a 24-hour front desk and a computer station are available at this smoke-free hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site.
XO Hotels City Centre offers 111 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

XO Hotels City Centre's great location gets high marks from our customers. During your stay, you're just a quick walk from Dam Square. Free WiFi in public areas, a business centre and breakfast (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and a computer
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Dam Square and The 9 Streets
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at XO Hotels City Centre.

This 3-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.

Languages

Dutch, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 55 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 15 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • Area rugs in room
  • No lift

More

  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Nearby parking fee: EUR 55 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at XO Hotels City Centre.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

XO Hotels City Centre Hotel
XO Hotels Hotel
XO Hotels
Tulip Inn Amsterdam Centre Hotel Amsterdam
XO Hotels City Centre Hotel
XO Hotels City Centre Amsterdam
XO Hotels City Centre Hotel Amsterdam

XO Hotels City Centre Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 231 out of 811 reviews
Rating 8 - Good. 259 out of 811 reviews
Rating 6 - Okay. 163 out of 811 reviews
Rating 4 - Poor. 94 out of 811 reviews
Rating 2 - Terrible. 64 out of 811 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Erik

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

karl

Stayed 4 nights in Jan 2025

10/10 Excellent

Lloyd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff!
Stayed 3 nights in Jan 2025

4/10 Poor

Natalie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I jad high hopes as this hotel was recommended to me.....i believe most of the staff are the best thing about the hotel. They are so helpful and so nice. Our room was nice but i didmt sleep friday or saturday due to noise as the street outside is all partys. There was no window to open in room so no fresh air. The bathroom constantly smelt like sweage. On thr sunday i asked could the bed be changed and was told no as they only chamged if u stay 4 nights or more. I even asked could i have the sheets and i would do it myself and was still told no. Reception came 2 show me the heating twice as the room was freezing. Upon check out it was a different man on reception not asked how was your stay did you enjoy it etc. Location is amazing but something needs done with drains and window to prevent the noise that keeps customers awake at 5am in morning.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hannah

Stayed 3 nights in Dec 2024

6/10 Okay

Mahir

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

Tari

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap, run-down. I checked in, then checked out hours later and found another hotel. I didn’t bother complaining because I didn’t have the energy: Dingy carpeting, water leaks and puddles in the room; the sink would not drain and the television would not work to add insult to injury. The noise is horrendous: the floors are wooden and you can hear people above you jumping and moving around, disturbing my rest. It’s an old building that should be demolished.
Stayed 3 nights in Jan 2025

10/10 Excellent

stephanie

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not great

There were many issues with this stay but I’ll be brief. The room wasn’t the cleanest, mould on the window frame, terrible water pressure, constant noise from the water pipe in the room, toilet smelled of urine to name a few. Some staff were pleasant, others were disinterested and had no idea what customer service was; for instance, we had a problem with getting into our room and the keycard wouldn’t work. We went to recount the guy told us that the card is probably fine and I’m doing it wrong. Not a great first response. This problem occurred 4 times on a 2 night stay. The walls are paper thin so you can hear everything. Not a particularly great hotel but if you’re not bothered with these things and just need a snooze then I suppose it’s fine.
Stayed 2 nights in Jan 2025

8/10 Good

Laurie

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Annette

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great location

Stayed here with my family in a family room bathroom was spotless and modern beds were comfortable and clean room could probably do with a bit of a freshen up but was absolutely fine for our needs. Breakfast was good with a good selection. The location is spot on for everything was very happy for what we paid
Stayed 3 nights in Dec 2024

2/10 Terrible

XIN QIAN

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly, there is no reception, no front desk, and no staff there to help clear your doubts other than Mr. Thapa, whom in order to even call, you need a local sim/esim. Mr. Thapa himself was quite rude and disrespectful towards us. Unless you know the place well enough, you will get lost. The room itself is extremely small, dirty, and just overall unpleasant. On the bed sheets we found many dust particles and even hair strands. The entire room was dusty, even the simple act of breathing was a challenge. The bathroom barely had enough space for a toddler, and everything in it was rusty. There was a shared refrigerator which had overly expired food, it was nauseous.During our stay we found a cockroach and a gigantic rat that was probably subjected to so many chemicals it had evolved into a new life form. It was one of the worst experiences of our lives, the hotel is straight up disgusting and should consider options for improving their overall cleanliness.
Stayed 2 nights in Dec 2024

2/10 Terrible

Chloe

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed at this property for 2 nights and it is nothing like the pictures. Blood speckles on pillows, chunks missing out the walls, walls covered in hand prints, black and grease like marks, hole in the floor covered up by dirty stained carpets (which couldn’t be avoided when walking round the room) cramped rooms, no ventilation as the windows were broken, can hear guests walking round in the room above and it was as though they was going to come through the ceiling, room wasn’t cleaned during our stay either. Upon vacating the room we left our door cards on the reception desk as the staff didn’t pay attention to us therefore we wasn’t asked about our stay, couldn’t complain nor advise on changes that should be made to improve the hotel. Overall this hotel is a 1* at best and wouldn’t stay here again.
Stayed 2 nights in Dec 2024

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Safe

Perfect hotel for what I needed which is Clean, comfortable and safe..Easy location from Central Station. Would stay there again for sure. Nothing bad to say about my stay at XO Hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Nov 2024

8/10 Good

freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy peasy

Right in the heart of Dam, if you need to sleep and shower come here
Stayed 2 nights in Nov 2024

2/10 Terrible

Brian

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Karen

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Is well placed for the Red light district and the centre of the city. Be ready to climb as stairs everywhere which is a European thing.
Stayed 4 nights in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Natasha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel . The staff were incredibly friendly and helpful . The rooms were spacious, spotlessly clean, and thoughtfully equipped with everything I needed for a comfortable stay. The location couldn’t have been better—situated in the heart of the city, everything I wanted to see and do was just a few minutes’ walk away. I highly recommend this hotel for anyone looking for a welcoming, comfortable, and perfectly located place to stay in Amsterdam.
Stayed 2 nights in Nov 2024