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DoubleTree by Hilton Asheville - Biltmore

4.0 star property

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Photo gallery for DoubleTree by Hilton Asheville - Biltmore

Exterior
Lobby sitting area
Indoor pool
Meeting facility
Premium bedding, down duvets, pillow-top beds, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Hot tub
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
115 Hendersonville Road, Asheville, NC, 28803
  • Historic Biltmore Village
    ‪7 min walk‬
  • The Orange Peel
    ‪4 min drive‬
  • Biltmore Estate
    ‪11 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪16 min drive‬

Room options

Room, 1 Double Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Queen Junior Suite

Queen Junior Suite | Living area | 37-inch flat-screen TV with cable channels, TV, video game console

Queen Junior Suite

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2Double Balcony

2Double Balcony | Premium bedding, down duvets, pillow-top beds, minibar

2Double Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking | Living area | 37-inch flat-screen TV with cable channels, TV, video game console

Suite, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, towels

Room, Accessible, Non Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Two Queen Beds Non-Smoking

Two Queen Beds Non-Smoking | Premium bedding, down duvets, pillow-top beds, minibar

Two Queen Beds Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed Non-Smoking with Balcony

One King Bed Non-Smoking with Balcony | Premium bedding, down duvets, pillow-top beds, minibar

One King Bed Non-Smoking with Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite One King Bed Non-Smoking

Suite One King Bed Non-Smoking | Premium bedding, down duvets, pillow-top beds, minibar

Suite One King Bed Non-Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed

One King Bed | Premium bedding, down duvets, pillow-top beds, minibar

One King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Two Double Beds with Balcony

Suite Two Double Beds with Balcony | Premium bedding, down duvets, pillow-top beds, minibar

Suite Two Double Beds with Balcony

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite One King Bed

Suite One King Bed | Premium bedding, down duvets, pillow-top beds, minibar

Suite One King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, Accessible, Non Smoking

Premium Room, Accessible, Non Smoking | Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible, Non Smoking

Premium Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Living area | 37-inch flat-screen TV with cable channels, TV, video game console

Room, Accessible, Non Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Suite, Non Smoking

Premium Suite, Non Smoking | Premium bedding, down duvets, pillow-top beds, minibar

Premium Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 Double Bed, Non Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Balcony

Premium Suite, 1 King Bed, Non Smoking, Balcony | Living area | 37-inch flat-screen TV with cable channels, TV, video game console

Premium Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed

View all photos for Standard King

Standard King | Premium bedding, down duvets, pillow-top beds, minibar

Standard King

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Two Doubles

Standard Two Doubles | Premium bedding, down duvets, pillow-top beds, minibar

Standard Two Doubles

  • Sleeps 4
  • 2 Double Beds

Similar properties

Reception

Hampton Inn & Suites Asheville Biltmore Village

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.8 out of 5, Exceptional, (1005)
The price is €170
for 1 room
includes taxes & fees
25 Apr - 26 Apr
Hampton Inn & Suites Asheville Biltmore Village

About this property

DoubleTree by Hilton Asheville - Biltmore

Family-friendly hotel with 24-hour fitness centre and 24-hour front desk
Along with an indoor pool, this hotel has a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, Access to hot tub and coffee/tea in a common area.
DoubleTree by Hilton Asheville - Biltmore offers 197 accommodations with iPod docking stations and minibars. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels, video game consoles and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Asheville hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Asheville - Biltmore. During your stay, you're just a quick walk from Cathedral Of All Souls. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the coffee shop
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 4-minute drive from The Orange Peel and a few minutes from Harrah's Cherokee Center - Asheville
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
DoubleTree by Hilton Asheville - Biltmore offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. A business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 129120 square feet (12000 square metres) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the family-friendly DoubleTree by Hilton Asheville - Biltmore. Self parking is free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.
The Market Place – This coffee shop only serves breakfast. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: USD 9 to 16 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Market Place

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 129,120 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Weight limit: 75 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9 to 16 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • In-room safe fee: USD 3.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Asheville Biltmore
DoubleTree Hilton Asheville Biltmore
DoubleTree Hilton Hotel Asheville Biltmore
DoubleTree Hilton Asheville Biltmore Hotel
DoubleTree by Hilton Asheville - Biltmore Hotel
DoubleTree by Hilton Asheville - Biltmore Asheville
DoubleTree by Hilton Asheville - Biltmore Hotel Asheville

DoubleTree by Hilton Asheville - Biltmore Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1003 reviews
Rating 8 - Good. 252 out of 1003 reviews
Rating 6 - Okay. 95 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Stayed 1 night in Dec 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, good location, great price.
Nice place, good location and price. I didn't utilize any of the amenities at the hotel, so I cannot speak for anything there. I am a stickler for shower cleanliness, and the shower could have been a bit cleaner than it was - but it was way better than some places I have stayed before. The bed was comfortable. I was close to the elevator, so I was concerned about the noise at night, but I put the fan on 'auto' and it drowned out all the noise. The traffic light getting out of the property is not the fastest, so take that into consideration when you are going anywhere - be prepared to sit for a few minutes. (Not anything the hotel can do about that, but just a heads up!)
Stayed 1 night in Jan 2025

8/10 Good

Lynn C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Zhilin

Stayed 2 nights in Dec 2024

4/10 Poor

Laura

Stayed 1 night in Jan 2025

8/10 Good

Jennie

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevator out of service for two days
Stayed 2 nights in Dec 2024

6/10 Okay

Charles

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Minutes away from Biltmore and Texas Roadhouse
Stayed 1 night in Dec 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Frances

Stayed 3 nights in Dec 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy this hotel and it’s location close to Biltmore. I would highly recommend staying here.
Stayed 2 nights in Dec 2024

8/10 Good

randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and quiet. Bath was well appointed, clean and amenities were very good.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Business traveller, Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was not expecting to pay almost $30 dollars for breakfast for myself and friend. Also told the housekeeper that we did not need new sheets in the AM but would need fresh towels. The towels were never delivered. But the desk staff were very amiable and helpful.
Stayed 2 nights in Dec 2024

8/10 Good

Lara

Stayed 2 nights in Nov 2024

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great Hotel Service. Hotels.com Service.lacking.
Hotel staff was great. Helpful, courteous and friendly. They addressed every issue we had with the reservation quickly and properly. They put their guests interests first.
Stayed 1 night in Dec 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Biltmore
So pleased with these accommodations. Will stay here again someday.
Stayed 2 nights in Nov 2024

6/10 Okay

Justine

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
My first night, no shower gel inside the pump bottle. The next morning, no internet to work. But I walked to the sister hotel and they had internet, your staff told me it was an areas wide outage. The starbucks across the street had internet as well. The pictures on your website indicate there is muffins and bagels to buy for breakfast. There was nothing but coffee. This is pic is not what happened
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and lovely room!
Stayed 1 night in Nov 2024

6/10 Okay

Alex

Travelled with partner
Pros: Really close to Biltmore Estate and restaurants. Cookies were good. Bed was very comfortable. Cons: Only elevators at the end of a long hall. And elevators audible from nearby room. Silverfish found on my socks as i picked them up off the floor.
Stayed 3 nights in Dec 2024