DoubleTree by Hilton Asheville - Biltmore - Reviews, Photos & Rates

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Dates

January 2025

February 2025

Premium Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down duvets, pillow-top beds, minibar

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pet-friendly

Hot tub

Bar

Pool

Breakfast available

Room service

Explore the area

115 Hendersonville Road, Asheville, NC, 28803

Historic Biltmore Village
7 min walk
Mission Hospital
3 min drive
TGI Friday's
1 min walk
Asheville, NC (AVL-Asheville Regional)
16 min drive

Room options

Room, 1 Double Bed with Sofa bed, Non Smoking

Sleeps 4
1 Double Bed and 1 Single Sofa Bed

Queen Junior Suite

Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

2Double Balcony

Sleeps 4
2 Double Beds

Suite, Accessible, Non Smoking

Sleeps 4
1 King Bed

Room, Accessible, Non Smoking

Sleeps 4
1 Double Bed

Two Queen Beds Non-Smoking

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

Sleeps 2
1 King Bed

One King Bed Non-Smoking with Balcony

Sleeps 2
1 King Bed

Suite One King Bed Non-Smoking

Sleeps 4
1 King Bed

One King Bed

Sleeps 2
1 King Bed

Suite Two Double Beds with Balcony

Sleeps 6
2 Double Beds

Suite One King Bed

Sleeps 4
1 King Bed

Premium Room, Accessible, Non Smoking

Sleeps 4
2 Queen Beds

Premium Room, 1 King Bed, Accessible, Non Smoking

Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

Sleeps 2
1 King Bed

Room, Accessible, Non Smoking

Sleeps 4
1 Double Bed

Premium Suite, Non Smoking

Sleeps 4
1 King Bed

Room, 1 Double Bed, Non Smoking

Sleeps 4
1 Double Bed

Premium Suite, 1 King Bed, Non Smoking, Balcony

Sleeps 4
1 King Bed

Standard King

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Two Doubles

Sleeps 4
2 Double Beds

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

14 Jan - 15 Jan

Pool

Breakfast included

Parking included

Free WiFi

for 1 night

includes taxes & fees

14 Jan - 15 Jan

About this property

DoubleTree by Hilton Asheville - Biltmore

Suburban hotel with 24-hour fitness centre and 24-hour front desk

Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.

DoubleTree by Hilton Asheville - Biltmore offers 197 accommodations with iPod docking stations and minibars. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels, video game consoles and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Asheville - Biltmore. During your stay, you're just a quick walk from Cathedral Of All Souls. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.

Free WiFi and wired Internet
Free self-parking and Motorhome/coach/lorry parking
Enjoy American cuisine while dining at TGI Fridays
Full breakfast served daily for a fee
Take a swim in the indoor pool or soak in the hot tub
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a 24-hour gym
Guests have great things to say about the overall condition of the property and the clean guestrooms
Within a 10-minute walk of Cathedral Of All Souls and Historic Biltmore Village
Local-area shuttle service available for a fee
Pets welcome for a fee (restrictions apply)

DoubleTree by Hilton Asheville - Biltmore offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 129120 square feet (12000 square metres) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the family-friendly DoubleTree by Hilton Asheville - Biltmore. Self parking is free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.

TGI Fridays – This restaurant specialises in American cuisine. Guests can enjoy drinks at the bar. A children's menu is available.

The Market Place – This coffee shop specialises in American cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar. Open 24 hours.

Late-night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Area shuttle (surcharge)
Free self parking on site
Free RV/bus/lorry parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Food and drink

Daily full breakfast available 6:30 AM to 10 AM for a fee: USD 9 to 16 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

TGI Fridays
The Market Place

Things to do

24-hour gym
Indoor pool
Shopping
Spa tub
TV in common areas

Family friendly

Grocery/convenience store
Indoor pool
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

129,120 square feet of conference space
Business centre
Computer station
Meeting rooms

Outdoors

Garden
In the mountains
Terrace

Spa

In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Phone accessibility kit
Pool hoist on site
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

37-inch flat-screen TV with premium cable channels
IPod dock
Pay films
Video game console

Food and drink

Coffee/tea maker
Late-night room service
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Free weekday newspapers
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 50 per pet, per stay
Weight limit: 75 lb per pet
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 9 to 16 per person
Pet fee: USD 50 per pet, per stay
Service animals are exempt from fees
In-room safe fee: USD 3.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival.

We should mention

Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Asheville Biltmore

DoubleTree Hilton Asheville Biltmore

DoubleTree Hilton Hotel Asheville Biltmore

DoubleTree Hilton Asheville Biltmore Hotel

DoubleTree by Hilton Asheville - Biltmore Hotel

DoubleTree by Hilton Asheville - Biltmore Asheville

DoubleTree by Hilton Asheville - Biltmore Hotel Asheville

DoubleTree by Hilton Asheville - Biltmore Reviews

8.8

Excellent

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Andrew

1 Oct 2024

Stayed 1 night in Aug 2024

8/10 Good

Tracy

23 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful facility other than the over flowing trash in front of the lobby entrance. Also, check in is 4 even though their website says 3. They’re supposed to fix it.

Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

21 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Vicki

Travelled with family

20 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved the convenience to the Biltmore an ssurrounding area. We will definitely stay again on a return trip

Stayed 2 nights in Sep 2024

10/10 Excellent

Terry

20 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front desk ladies were especially friendly and helpful

Stayed 2 nights in Sep 2024

10/10 Excellent

carla

19 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very welcoming staff. Carla was excellent and gave us some history of the property and very helpful with fining dining.hot tub and pool clean. Will stay here again

Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

18 Sept 2024

Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

16 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

nichole r

Travelled with family

6 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

6/10 Okay

Deborah, Brunswick

Travelled with group

5 Sept 2024

Liked: Staff & service

Disliked: Property conditions & facilities

One of the elevators was out of service and mad for a much longer walk. Their cookies were good. Night staff were extremely friendly. Breakfast was not included in the price of the stay. Close to downtown and the Biltmore. A lot of restaurants within 5 miles but no sit down breakfast restaurants. No microwave!!

Stayed 2 nights in Sep 2024

6/10 Okay

Heriberto

Travelled with family and small children

4 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Needs renovations

Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

2 Sept 2024

Stayed 3 nights in Aug 2024

8/10 Good

Debbie

Travelled with family

1 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Aug 2024

10/10 Excellent

Julia

31 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in May 2024

6/10 Okay

Christopher

Business traveller

30 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

4/10 Poor

Christina

30 Aug 2024

Liked: Staff & service

There were a few cops dealing with a disturbance in the parking lot when I arrived. Not sure how safe the area is. I noticed a security person in the parking lot when I left at 4:30am but he didn’t make sure I got to my car ok he headed inside. The first night you could hear a dog barking and the next morning also. When I asked the front desk about it she said it was the floor above me and did I want to change rooms. Shouldn’t the people with dogs be put further away from other guests if possible? Why should I have to move. The second night there was another dog barking on my floor it sounded like it was right in the hallway it was so loud. It was the worst hotel experience I’ve had with noise from dogs barking. The room felt cheap for the star rating. I expected better.

Stayed 2 nights in Aug 2024

8/10 Good

scott

Travelled with partner

28 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

everything was above average with the exception of water pressure.

Stayed 4 nights in Aug 2024

10/10 Excellent

Richard

25 Aug 2024

Liked: Cleanliness, property conditions & facilities

Great stay!

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with partner

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a nice room that was clean and the climate control kept the room comfortable. The cookie was an amazing added bonus. It was very close to Biltmore Estate and downtown Asheville. I would recommend this hotel to a friend.

Stayed 2 nights in Aug 2024