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Holiday Inn Aurora North - Naperville by IHG

3.0 star property

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Photo gallery for Holiday Inn Aurora North - Naperville by IHG

Exterior
Desk, iron/ironing board, cots/infant beds, rollaway beds
Bar (on property)
Exterior
Pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2424 Sullivan Rd, Aurora, IL, 60506
  • Aurora University
    ‪7 min drive‬
  • Paramount Theater
    ‪9 min drive‬
  • Hollywood Casino Aurora
    ‪10 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Aurora North - Naperville by IHG

Hotel in Aurora with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Aurora North - Naperville by IHG offers 82 accommodations with free newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, spring water baths, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Aurora North - Naperville by IHG. During your stay, you'll be within walking distance of Vaughan Aquatic Center. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Vaughan Aquatic Center and a few minutes from Orchard Valley Golf Course
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1991 square feet (185 square metres) and includes conference space. A 24-hour fitness centre, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Aurora North - Naperville by IHG. Free self parking is available.

This 3-star Aurora hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10 AM.
On-site venue – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: USD 3 to 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,991 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3 to 20 per person
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aurora Holiday Inn
Holiday Inn Aurora
Holiday Inn Hotel Aurora
Holiday Inn Aurora North Naperville Hotel
Holiday Inn Naperville Hotel
Holiday Inn Aurora North Naperville
Inn Aurora Naperville Hotel

Holiday Inn Aurora North - Naperville by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 297 out of 730 reviews
Rating 8 - Good. 214 out of 730 reviews
Rating 6 - Okay. 114 out of 730 reviews
Rating 4 - Poor. 56 out of 730 reviews
Rating 2 - Terrible. 49 out of 730 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Auri

Stayed 2 nights in Nov 2024

8/10 Good

Duane

Stayed 1 night in Dec 2024

2/10 Terrible

tiffany

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE
Checked in like normal, I was in town for my company holiday party so I went to it and did not come back to the hotel till about 1:30am, when we walked in no one was at the desk, we went to our room and the keys we were given on arrival did not work. I went back downstairs and waited there for about 10 mins yelling hello hoping someone would help. I looked all around and no one was around. I went back up and got my friend and she also came down to look around with me and yell. Eventually we when behind the counter and saw a note with my name that said I never checked in when that was wrong. 30 mins later someone just walks down and we were upset it’s past 2am and we can’t get into the room we paid for. Someone finally comes down and acts like she wasn’t missing for an hour. And starts blaming me that I never paid a deposit that I never checked and that’s why they don’t work. Also asked me why I never called that I was going to check in late? We were already checked in why would I need to tell you? She has also lied saying she had just been down there when that was false. She tried to tell me I had been staying in that room for 4 days when I had checked in today. It was ridiculous experience and felt unsafe and will be reaching out to managements.
Stayed 1 night in Dec 2024

10/10 Excellent

Dune

Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

10/10 Excellent

Demond

Stayed 1 night in Dec 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room for the price and close to everything
Stayed 1 night in Dec 2024

6/10 Okay

Minsun

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 1 night in Sep 2024

6/10 Okay

Judy

Travelled with family
Liked: Cleanliness
We were not impressed with the breakfast especially since payment was extra
Stayed 2 nights in Dec 2024

8/10 Good

Tom

Liked: Cleanliness
Stayed 2 nights in Nov 2024

2/10 Terrible

Loreta

No attendant. Had to wait over 10 minutes. Almost left and went to different place
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Steve

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ver small. We stayed for a cheer competition and decided to let my girls use the pool however when I came time to dry off there were towels. My husband went to front desk to ask and he said unfortunately that’s all they had. The resturant/bar was closed before 8pm. The attendant that was supposed to be at front desk was never there. I was looking for something I had dropped on my way up to my room the previous night but couldn’t find anyone to ask. Overall needs some updating not absolutely horrible but definitely could be better.
Stayed 1 night in Nov 2024

4/10 Poor

Shirley

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not satisfied
I need some kind of refund. There were lady bugs in the room especially at night. I found it very difficult to stay in the room. I told the hotel staff about it and they promised to do something about it but they did not. I stayed for 3 nights, there were ladybugs on my bed as well. Very uncomfortable stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Tom

Stayed 1 night in Oct 2024

10/10 Excellent

Jerrod Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were fantastic!
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Stayed 2 nights in Nov 2024

2/10 Terrible

Irwinna

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Godofredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great everything. Little disappointed the bar was not in service.
Stayed 2 nights in Nov 2024

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I got yo my room then had to move to another one. Heating was not working but i realize it happens. Then the next room shiwer wasnt working. Etc. Finally got that fixed. Towels are grey from age i suppose. Things are not well cared for. Inlibe it says bsr restaurant but not open except for breakfast buffet. Food was colf. That really was a great property at one time. No returns for us.
Stayed 2 nights in Oct 2024

4/10 Poor

Lora

Disliked: Amenities, property conditions & facilities
It was old and unclean
Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Stayed 1 night in Oct 2024

8/10 Good

Kris

Stayed 1 night in Sep 2024