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Holiday Inn Basingstoke by IHG

4.0 star property

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Photo gallery for Holiday Inn Basingstoke by IHG

Standard Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; British cuisine
Lobby
Exterior
Breakfast, lunch, dinner served; British cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

Map
Grove Road, Basingstoke, England, RG21 3EE
  • The Anvil
    ‪3 min drive‬
  • Festival Place
    ‪4 min drive‬
  • Milestones Museum
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds (1 Queen Bed & 2 Twin Beds)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room, Multiple Beds (1 Queen Bed & 2 Twin Beds)

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds

  • Sleeps 4
  • 1 Queen Bed and 2 Double Sofa Beds

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About this property

Holiday Inn Basingstoke by IHG

Suburban hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a conference centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site.
Holiday Inn Basingstoke by IHG offers 86 air-conditioned accommodations with a safe and a hairdryer. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Basingstoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Basingstoke by IHG. During your stay, you'll be within walking distance of Festival Place. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Open Lobby
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from The Anvil and a few minutes from Basingstoke Leisure Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 807 square feet (75 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Basingstoke by IHG. Self parking is free.

This 4-star Basingstoke hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Open Lobby – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Reservations are required.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Open Lobby

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (807 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16.95 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - GB 207421736
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind, solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Basingstoke Holiday Inn
Holiday Inn Basingstoke
Holiday Inn Hotel Basingstoke
Holiday Inn Basingstoke Hampshire
Holiday Inn Basingstoke Hotel Basingstoke
Holiday Inn Basingstoke Hotel
Holiday Inn Basingstoke
Basingstoke By Ihg Basingstoke
Holiday Inn Basingstoke by IHG Hotel
Holiday Inn Basingstoke an IHG Hotel
Holiday Inn Basingstoke by IHG Basingstoke
Holiday Inn Basingstoke by IHG Hotel Basingstoke

Holiday Inn Basingstoke by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 223 out of 527 reviews
Rating 8 - Good. 182 out of 527 reviews
Rating 6 - Okay. 72 out of 527 reviews
Rating 4 - Poor. 30 out of 527 reviews
Rating 2 - Terrible. 20 out of 527 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Do Not Stay here in the winter!
We arrived on a very cold day, quite cold from travelling. The hotel was not that warm in the reception or bar area. No heating was on in our room, and it took a long time to start to warm up. it was a guaranteed booking, and even if we had not turned up we would have paid. Since it was one of the coldest days ( so far) of the winter, someone could have put the heating on. The bathroom was a disaster - only a small towel rail to heat it, and 3 outside walls plus an outside vented extractor. Totally impossible to bath, or shower as very cold. We made a complaint and are awaiting a result. no doubt for most nights it would have been acceptable, but with ice everywhere, a bit more thought would have made things so much better. Food in the evening pretty dire - tinned soup and a roll with no butter - really for £6? I will not stay in Holiday Inns again, although my past experiences have all been good ,
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent all round.
Rated all as excellent. You can trust Basingstoke Holiday Inn. It was an excellent room with nice lighting ambience. Breakfast (full English), you guessed it - excellent. James Hubbuck.
Stayed 1 night in Dec 2024

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and nice breakfast
Stayed 1 night in Dec 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good priced hotel
Nice hotel, friendly staff. Noise from room above and doors slamming. Will stay again, but bring my own pillow. Pillows are lumpy.
Stayed 1 night in Dec 2024

8/10 Good

Wendy

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities
Great staff who are very friendly helpful and guest oriented. The rooms are clean, comfy bed, good food options but could do with some improvements to the structure.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good nights sleep.
Clean, good size comfortable room with easy parking.
Stayed 1 night in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Holiday Inn Basingstoke
an older IHG hotel, reception, bar and restaurant area were clean and modern. The room was tired and in need of updating
Stayed 1 night in Nov 2024

8/10 Good

Albert

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Kery

Liked: Staff & service
Disliked: Room comfort
The good, bad and ugly
Good location. Free parking. Very friendly staff. Lack of heating in the room. Radiators wouldnt turn on and air system was useless. The room was cold. Room a little tired Bed was uncomfortable. Mattress needs changing as the edges were lumpy and you rolled back into the middle of the bed. Duvet & sheets were soft and warm. Room was dusty in parts. Room not hoovered properly & i found several maltesers around the bed. Obviously from previous occupier. Tv was a good size. I've stayed in this hotel a few times and its always been fine. This was a disappointing stay this time. Glad only 1 nightas not sure i could have stayed a 2nd night.
Stayed 1 night in Nov 2024

8/10 Good

Mingle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Amy

Stayed 1 night in Oct 2024

10/10 Excellent

Yue

Stayed 3 nights in Sep 2024

10/10 Excellent

marilyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Nice staff. Good location with Parking facilities.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Anna

Liked: Cleanliness
Good recent stay for Car Fest, newspapers were ordered but not delivered, breakfast was good, perfectly adequate.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

The staff were unfailingly helpful and pleasant. The room was clean and comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant staff were especially helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Carolyne

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel which was ideally located for our trip.
Stayed 2 nights in Aug 2024

8/10 Good

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for overnight stay, easy to find. Clean and comfy. No issues
Stayed 1 night in Aug 2024

10/10 Excellent

Gemma

Stayed 3 nights in May 2024

10/10 Excellent

Fazl e

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a brilliant 2 night stay here. The staff were very welcoming and accommodating especially Alex who went out of his way to cater for our needs. He was kind and compassionate. Also, Sikandar made sure we had a smooth stay :)
Stayed 2 nights in Jul 2024