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Candlewood Suites Beaumont by IHG

2.5 star property

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Photo gallery for Candlewood Suites Beaumont by IHG

Premium bedding, in-room safe, individually decorated
Exterior
Premium bedding, in-room safe, individually decorated
Fridge, microwave, coffee/tea maker, cookware/dishes/utensils
BBQ/picnic Area

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
5355 Clearwater Court, Beaumont, TX, 77705
  • Beaumont Botanical Gardens
    ‪7 min drive‬
  • Ford Park
    ‪7 min drive‬
  • Lamar University
    ‪7 min drive‬
  • Beaumont, TX (BPT-Southeast Texas Regional)
    ‪18 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

Premium bedding, in-room safe, individually decorated

Studio Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Premium bedding, in-room safe, individually decorated

Studio Suite

  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Room amenity

Studio Suite, 1 Queen Bed, Kitchen

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, individually decorated

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, individually decorated

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds, Kitchen

Premium bedding, in-room safe, individually decorated

Studio Suite, 2 Double Beds, Kitchen

  • Sleeps 4
  • 2 Double Beds

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About this property

Candlewood Suites Beaumont by IHG

Hotel in Beaumont with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features a 24-hour fitness centre, a business centre and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Weekly housekeeping is available.
Candlewood Suites Beaumont by IHG offers 80 air-conditioned accommodations with DVD players and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Kitchens offer fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

This Beaumont hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Beaumont by IHG. During your stay, you're just a quick walk from Cinemark Beaumont 15. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Steps from Cinemark Beaumont 15 and 6 minutes by car from CHRISTUS Southeast Texas - St. Elizabeth
  • Pets welcome for a fee (restrictions apply)
Public spaces have free WiFi. A business centre and meeting rooms are available. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Beaumont by IHG. Free self parking is available.

This Beaumont hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation (varies based on length of stay), plus a deposit of USD 150.00 per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property charges a pet fee based on the number of nights booked. For1-6 night stays, the pet fee is USD 75 per accommodation. For stays of 7 nights or more, the pet fee is USD 150 per accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Beaumont
Candlewood Suites Hotel Beaumont
Candlewood Suites Beaumont Hotel
Candlewood Suites Beaumont
Candlewood Suites Beaumont by IHG Hotel
Candlewood Suites Beaumont an IHG Hotel
Candlewood Suites Beaumont by IHG Beaumont
Candlewood Suites Beaumont by IHG Hotel Beaumont

Candlewood Suites Beaumont by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 54 out of 130 reviews
Rating 8 - Good. 28 out of 130 reviews
Rating 6 - Okay. 23 out of 130 reviews
Rating 4 - Poor. 16 out of 130 reviews
Rating 2 - Terrible. 9 out of 130 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kizzie, Duncanville

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was old and that was fine, but the heat didn’t work. I would have been okay but I had my small children with me. And when I called the front desk to advise that it was cold, they asked me to come check other rooms to find a warm one. I was appalled because clearly I am a guest. He went on to say that the heat was out because of a recent freeze and it had messed up. At the end of the day since it was late and our account had already been charged, we decided to stay and asked for extra blankets to make it through the night. We will never choose that location again.
Stayed 1 night in Jan 2025

2/10 Terrible

Melanie, Sulphur

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Have stayed with many candlewood suites. This one does not live up to the brand. Mattress are saggy and need to be replaced. Carpet is very outdated. Halls need to be painted. First room the door didn’t shut or lock. Had to move to another room. This hotel does not live up to the candlewood brand. Please don’t stay here.
Stayed 1 night in Jan 2025

6/10 Okay

Richard

Travelled with family
Stayed 1 night in Dec 2024

4/10 Poor

Richard

It was ok but overpriced
Stayed 1 night in Dec 2024

10/10 Excellent

Shaunta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Pedro

Stayed 1 night in Nov 2024

4/10 Poor

Timothy

Disliked: Cleanliness, property conditions & facilities

Not worth the money - needs a renovation!

The women checking me in was awesome!!!! But the room was not cleaned and had issues such as the toilet leaked and had water stains inside, there was dust on the table and the sink had beard trimmings in it. The beds were clean at least and the room big. The TV Remote was broken too - so no TV for the night. The guy watching the front desk in the morning was busy vaping in the doorway and didn’t provide any reason to share my issues or even say hello even though I did.
Stayed 1 night in Nov 2024

6/10 Okay

Randall

Liked: Cleanliness, staff & service
Older property that needs updating
Stayed 1 night in Oct 2024

8/10 Good

Shaun

Stayed 4 nights in Sep 2024

2/10 Terrible

Joey

Travelled with family, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely a total sham. They have this hotel marketed as a premium place with really nice accommodations. Turns out it’s super run down and was the worst hotel I’ve stayed at in at least a decade. Front desk worker, super rude and quick to says you can go somewhere else. My room had a terrible smell and the pull out was broken. Sorry, we don’t have any other room. This was a huge part of me booking this room as I have cancer and cannot lay down and was depending on it. Terrible sleep. I have a bunch of great photos of the property. Real photos, not the fake stuff they have posted booking. Websites and/or apps. DO NOT DO IT!! Go elsewhere.
Stayed 1 night in Jul 2024

6/10 Okay

Stormy

Business traveller
Liked: Staff & service
Stayed 2 nights in Jun 2024

6/10 Okay

Marisol

Okay
Stayed 10 nights in Mar 2024

4/10 Poor

Anessa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
There was a severe issue with the drainage in the bathroom. The carpet was soaking wet in the hall and we tracked water into our room. The room smelled like mold/wet. We can say the beds were comfortable and the room was a good size.
Stayed 2 nights in Feb 2024

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Jan 2024

8/10 Good

Harry

Stayed 4 nights in Dec 2023

8/10 Good

Randall

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Billie, Richardson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kendra did an excellent job checking us out. All the staff were very helpful.
Stayed 1 night in Dec 2023

4/10 Poor

DeShayna

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
staff was friendly which was nice but the facility is old, ac unit noisy and old, hot and cold faucet in shower was reversed.. cold was hot and hot was cold! Ice maker wasn't working and didn't have an ice station! No phone in the rooms! I really thought I was booking a suite with 2 queens and pull out couch, got there and there was no room with that accommodation! Actually 1 queen was offered with pull out couch, or 2 queens with no pull out couch! No pool! Not happy at all even with the great staff did not make up for the stay at all!
Stayed 2 nights in Dec 2023

6/10 Okay

Chauntell

Stayed 1 night in Nov 2023

10/10 Excellent

Janet

Stayed 1 night in Oct 2023

2/10 Terrible

cutie

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was put in a room I didn't reserve. Staff stated elevator needed fixing so they put me in a different room without telling me. Staff switched out my room to the room i reserved the young lady was very pleasant. Second room the door didn't close all the way toilet wouldn't flush. Look like someone kicked in the door. 3rd room smelled like mildew with a bed in the living room and bedroom. I dnt recommend.
Stayed 1 night in Oct 2023

10/10 Excellent

Rose

Travelled with family
The young lady that checked me in super sweet! She is new can’t remember her name
Stayed 2 nights in Sep 2023

6/10 Okay

Halle

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Room was booked 2 months in advance and when we arrived they did not have my selected room available. They ended up giving us an additional room. The additional room they gave us was located in the back of property and had a horrible smell to it like it had been vacant or not touched for a long time. Hotel offered free coffee for breakfast which was so thick and murky like the machine had not been cleaned.
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful service, lack of security

The service was ABSOLUTELY WONDERFUL, even when there were issues concerning double payment they were able to handle it and were very nice about it. The only issues my partner and I had with the specific Candlewood (because we've stayed at these hotels before) were that this specific one was a little outdated and the security of the hotel was lacking. There was a back door to enter into the hotel that required the room key to enter, but the lock system didn't work and the door was simply unlocked and you can go in and out at any time. That made us uncomfortable especially because the first room by that back door was our room, so it felt a little unsafe.
Stayed 6 nights in Jun 2023

10/10 Excellent

Richard

Stayed 1 night in Jun 2023