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Holiday Inn Express Big Rapids by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Big Rapids by IHG

Free daily buffet breakfast
Interior
Indoor pool
Golf
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1005 Perry Ave, Big Rapids, MI, 49307
  • Place, Katke Golf Course
    ‪1 min walk‬
  • Place, Ferris State University
    ‪7 min walk‬
  • Place, Jim Crow Museum
    ‪18 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

7.8 out of 10
Good
(17 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds

7.4 out of 10
Good
(11 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (Walk-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

7.4 out of 10
Good
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express Big Rapids by IHG

Hotel in Big Rapids with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. Housekeeping is available on request.
Holiday Inn Express Big Rapids by IHG offers 118 air-conditioned accommodations with free newspapers and coffee/tea makers. LED televisions come with premium digital channels.

This Big Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on request and hairdryers can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Big Rapids by IHG. During your stay, you're just a quick walk from Katke Golf Course. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym and a golf driving range
  • Steps from Katke Golf Course and 13 minutes on foot from Ferris State University
Holiday Inn Express Big Rapids by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. There's an onsite 24-hour business centre. Free breakfast is served daily. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Big Rapids by IHG. Free self parking is available.

This 3-star Big Rapids hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf
  • Golf driving range
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from November 21 2025 to January 7 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 25 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Express Big Rapids By Ihg
Holiday Inn Big Rapids an IHG Hotel
Holiday Inn Express Big Rapids by IHG Hotel
Holiday Inn Express Big Rapids an IHG Hotel
Holiday Inn Hotel Conference Center Big Rapids
Holiday Inn Express Big Rapids by IHG Big Rapids
Holiday Inn Express Big Rapids by IHG Hotel Big Rapids
Holiday Inn Hotel Conference Center Big Rapids an IHG Hotel
"Holiday Inn Hotel Conference Center Big Rapids an IHG Hotel"

Holiday Inn Express Big Rapids by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 230 out of 583 reviews
Rating 8 - Good. 177 out of 583 reviews
Rating 6 - Okay. 90 out of 583 reviews
Rating 4 - Poor. 57 out of 583 reviews
Rating 2 - Terrible. 29 out of 583 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

NANCY

Stayed 3 nights in Sep 2025

10/10 Excellent

Stephanie

Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Unknown
Stayed 2 nights in Aug 2025

6/10 Okay

Teri

Travelled with family
Liked: Staff & service, room comfort

Needs a Little Love!

Great breakfast serving many people this morning and staff was working hard to please guests. EXCELLENT coffee! Only one elevator working and thus with a full house waiting a bit and crowed elevators. TV system in the rooms just beyond understanding...No instructions on how to use, where stations were...nothing printed and remote did not work as expected.
Stayed 1 night in Sep 2025

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
TV did not work. ShPower door I installed backward, preventing use of grab bar, hitting shower head, and hanging the towel bar on the inside where it would get wet. Room phone would not connect to front desk.
Stayed 1 night in Sep 2025

10/10 Excellent

russell

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Its an old property that needs a facelift and newer furniture.
Stayed 1 night in Sep 2025

8/10 Good

Carie

Downstairs is great. Our room was clean and comfortable.
Stayed 2 nights in Sep 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good location, good breakfast choices, comfortable and clean room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kortnie

Liked: Staff & service, property conditions & facilities
Parking was good air conditioning was excellent hot tub jets didn’t work and bugs was is the hot tub floating around breakfast was also excellent. The staff was amazing we had stains on our bed they switched the bedding for us my only problem was the bugs in the hot tub and the pool was way to cold
Stayed 1 night in Sep 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and very friendly staff. A great value.
Stayed 1 night in Sep 2025

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was concerned when we pulled in and it looked like they were working on the hotel but I was quite pleased when we went inside. The room was nice the employees were great and they had a nice variety for breakfast. I would definitely stay there again.
Stayed 1 night in Sep 2025

10/10 Excellent

Chandle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Logan

Stayed 4 nights in Aug 2025

6/10 Okay

Suzanne

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Suzanne

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Carie

Liked: Staff & service, property conditions & facilities
They are clearly going through a renovation, so I’m giving some grace. But the bathroom was tired and there are water soaked tiles on the ceiling of the hall on the 4th floor.
Stayed 1 night in Aug 2025

4/10 Poor

Brian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I never leave reviews but this time beware.

Sadly, when I saw that they were changing from a holiday inn to a holiday inn express, I thought they would have changed some things. $200 per night. The awning at the front doors is damaged and missing half… there’s a cute bulldog out front I wanted my son to take pics with when I saw a bunch of screws and nails randomly set there. Upon checkin, staff was rude. Only one elevator works, the pool is NOT heated (so cold we couldn’t even swim), the hot tub has whitish yellowish cloudy water and the jets didn’t work. The carpets are filthy and the lights are old and dim. The whole visit was a struggle. I could list more issues but you get the hint at this point. It’s not a pleasant stay.
This is the only photo I got. My 6 year, who loves hotels packed his bag first thing in the morning. Had breakfast and we decided to leave.
Stayed 1 night in Aug 2025

10/10 Excellent

Dawn

Stayed 1 night in Jul 2025

4/10 Poor

Eric, Bedford

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

JoAnn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Better breakfast selections.
Stayed 4 nights in Aug 2025

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff at the front desk was amazing but, pool was run down with painting coming off on all the kids. The hotel room had ants and stains in the carpet everywhere. The bathroom shower wasn’t clean.
Stayed 1 night in Aug 2025

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience at a Hotel I never stayed at

Well I went in to ask about ethernet, I was told I couldnt use it in the lobby but needed to get a room. Which I was told I couldnt they were full. I then told desk clerk I was able to book it on hotels.com , he scarffed snarffed and snarled - was so rude to me. I went to the room and NO ETHERNET - I came out immediately almost in tears saying I had to leave there is no ethernet. Desk clerk was EVEN RUDER refusing to refund me do to a communication error. I called to complain and they called again on monday Aug 4th to only get denied the refund so rudely.
Stayed 1 night in Aug 2025

8/10 Good

Corey

Liked: Cleanliness, amenities, property conditions & facilities
They didn’t clean our beds through the first night.
Stayed 2 nights in Aug 2025