4/10 Huono
Tracy B.
7.2.2025
Huonoa: Siisteys
Carpet in bathroom, kitchen, everywhere
The only positive about our stay was the location. The ski-in ski out at bldg 4 is very nice. We arrived at night and waited more than 30 minutes to check in at front desk. We were told they didn’t have our reservation in the system, etc. When we got to the building there was no parking which required unloading then driving to a different garage area to park. In the unit we found the curtains in the living room broken and unable to close. The main bathroom had a tiny shower with signs of mold and damage to the bottom of the door. We had to call for sheets for the sofa bed - they were brought quickly. The next day after skiing and using the hot tub, there was no hot water. When we called the front desk to find out what was going on, we were told “you booked through Great Western, you need to call them and oh by the way the boiler is out so all hot water is shut off”. We did call Great Western, and they arranged for someone to come look at the curtains. That person was able to temporarily fix the curtains so they could be closed. It was another hour before the hot water was working and we were able to shower off the hot tub water. We learned our lesson to try the hot water before we went to the hot tub. The whole unit felt unclean and very tired. It needed a lot of TLC and updating.
Tracy B.
Yöpyi 5 yötä tammikuussa 2025