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Crisol Puerta de Burgos

4.0 star property

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Photo gallery for Crisol Puerta de Burgos

Superior Double or Twin Room | Minibar, in-room safe, desk, soundproofing
Lobby sitting area
Superior Double or Twin Room | Minibar, in-room safe, desk, soundproofing
Reception
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle Vitoria 69, Burgos, Burgos, 9006
  • Museum of Human Evolution
    ‪17 min walk‬
  • Plaza Mayor
    ‪19 min walk‬
  • Burgos Cathedral
    ‪7 min drive‬
  • Burgos (RGS-Villafria)
    ‪11 min drive‬

Room options

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, soundproofing

Standard Double Room Single Use

  • 16 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard

Minibar, in-room safe, desk, soundproofing

Standard

  • 18 sq m
  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds

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About this property

Crisol Puerta de Burgos

Hotel in Burgos with a 24-hour front desk
Along with self parking, this hotel has conference space and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, wedding services and a front desk safe are on-site. Housekeeping is available on request.
Crisol Puerta de Burgos offers 162 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a bath, bidets, complimentary toiletries and hairdryers.

This Burgos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Crisol Puerta de Burgos, you'll be within walking distance of Marceliano Santa Maria Art Museum. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and 7 meeting rooms.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Within a 15-minute walk of Marceliano Santa Maria Art Museum and San Lesmes Abad
As a guest of Crisol Puerta de Burgos, you'll find tour/ticket assistance, room service (during limited hours), and a front desk safe. Event space at this hotel measures 5380 square feet (500 square metres) and includes conference space. WiFi is free in public spaces. Crisol Puerta de Burgos also features a lift and a water dispenser. Parking is available for a fee.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 12 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 12 for children

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,380 square feet of conference space
  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Self-parking fee: EUR 12 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Puerta Burgos
Hotel Puerta de Burgos
Puerta Burgos
Puerta de Burgos
Zenit Puerta De Hotel Burgos

Crisol Puerta de Burgos Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 120 out of 499 reviews
Rating 8 - Good. 201 out of 499 reviews
Rating 6 - Okay. 110 out of 499 reviews
Rating 4 - Poor. 44 out of 499 reviews
Rating 2 - Terrible. 24 out of 499 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Ignasi

Business traveller
Liked: Cleanliness, staff & service, room comfort
Close your door from inside
During the afternoon, when I come back from the city I saw a two grups of poeple making check in. I went to my room and I close with security. While I was there there were some people trying to open my room, I go and open the door and said there is some one I think you were wrong with your room number, but they have the same room number as me, but they key doesn't work. They went to reception. After some minutes, again someone was opening the door, that time it was the receptionist. She was surprised that I was in the room, and she apologies. It was the same receptionist that attend to me.
Stayed 1 night in Oct 2024

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Orestes, RALEIGH

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was kind and helpful, but the hotel itself was terrible. I could barely sleep well, for the bed and mattresses were terrible. I woke up with backache every morning. I cannot recommend this hotel at all.

8/10 Good

Kenneth

Stayed 1 night in May 2023

4/10 Poor

i

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed
The staff were very nice and the hotel was clean. However the hotel advertises car parking, yet when i arrived there wasnt any and i had to park on a street 10 mins walk away. My room (310) was very tired and in desperate need of refurbishing. There was no iron or complimentary water in the room. The room service is supplied by a local takeaway and delivered to your room by a local takeaway. This is not really a problem if they get your order right and its prompt. Mine was late and they didn't bring what i ordered. My room was very noisy as its next to the road and the windows are single glazed with little soundproofing. I would not recommend or stay there again.
Stayed 1 night in May 2023

10/10 Excellent

Marianne

Stayed 1 night in Jan 2022

6/10 Okay

Vitor

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very nice and pleasant receptionist, entry hall is impressive not so much the rest of the hotel, says is a 4 star and it probably was about 10 years ago, needs a bit of TLC. Still nice place for a break, quiet and central.
Stayed 1 night in Jan 2022

8/10 Good

Ruben

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good road-trip stopover, 3.5! Stars
Good value for money. You can hear traffic as glass windows isolation is not that good but given it’s a quiet place we slept well. For a road-trip stopover is more than fine. Rooms are spacious and beds comfortable. It has a large bathroom with great shower.
Stayed 1 night in Oct 2021

8/10 Good

Manuela

Travelled with family
Liked: Staff & service
The location is perfect, the hotel needs a bit of work in the building, cleanliness of the exterior
Stayed 1 night in Oct 2021

6/10 Okay

keith

Overnight stay
Staff friendly, disappointed restaurant not open.
Stayed 1 night in Oct 2021

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The pits
A hotel that says its a four star but barely merits a one. Wayer dames to corridors, dirty floors, peelibg paint. The worst hotel i have stayed in usung hotels.com. bitterly disappointed
Dirty floor in bathroom
Peeling halls
Wall damage
Ceiling damage
Stayed 1 night in Sep 2021

10/10 Excellent

José nataren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 1 night in Aug 2021

6/10 Okay

claudia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel could use a little more update specially in the rooms. Beds move to much, contains are I fly, old and dirty. Parking is horrible. Buffet for breakfast is too limited.
Stayed 1 night in Jun 2021

6/10 Okay

Andres

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

ROGERIO

Business traveller
Liked: Cleanliness, room comfort
Not car park available there and very hard to find space at streets
Stayed 1 night in Apr 2021

8/10 Good

Ian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

VirtualV, UK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, pleasant place to stay. Staircase leading to garage is quite old and could do with an upgrade, but that is a minor thing. Wish there was a gym in this hotel, it would make it the ideal place to stay.
Stayed 1 night in Mar 2020

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Jacques

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
the room is too tight, no air condition, the comfort of the bed is ok, and there is a flies in our room. The hotel is old.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanness is the word. I felt safe and the staff is very helpful and ready to assist. The prices are good.
Stayed 1 night in Jun 2019