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The Lake House on Canandaigua

4.5 star property

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Photo gallery for The Lake House on Canandaigua

Outdoor pool, pool cabanas (surcharge), pool umbrellas
Property preview
Outdoor pool, pool cabanas (surcharge), pool umbrellas
In-room safe, desk, laptop workspace, blackout curtains
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
770 South Main Street, Canandaigua, NY, 14424
  • Place, Canandaigua Lake
    ‪1 min walk‬
  • Place, Canandaigua Lake State Marine Park
    ‪3 min walk‬
  • Place, Kershaw Park
    ‪3 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪37 min drive‬

Room options

View all photos for Cottage, 1 King Bed - ADA

In-room safe, desk, laptop workspace, blackout curtains

Cottage, 1 King Bed - ADA

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage, 2 Queen Beds - ADA

In-room safe, desk, laptop workspace, blackout curtains

Cottage, 2 Queen Beds - ADA

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Woods) - ADA

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Woods) - ADA

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Lake) - ADA

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Queen Beds (Lake) - ADA

  • 33 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Town)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Town)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Town) - ADA

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds (Town) - ADA

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Suite (Bridal)

In-room safe, desk, laptop workspace, blackout curtains

Suite (Bridal)

  • 53 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Suite (Dressing)

In-room safe, desk, laptop workspace, blackout curtains

Suite (Dressing)

  • 53 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds (Cottage)

In-room safe, desk, laptop workspace, blackout curtains

Room, Multiple Beds (Cottage)

  • 33 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Woods)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Woods)

9.8 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Woods)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Woods)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Lake)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed (Lake)

9.0 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds (Lake)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Multiple Beds (Lake)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Premium Room, 2 Queen Beds (Lake)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Queen Beds (Lake)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Town)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Town)

9.8 out of 10
Exceptional
(11 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds (Town)

In-room safe, desk, laptop workspace, blackout curtains

Room, Multiple Beds (Town)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Room, 2 Queen Beds (Town)

Room, 2 Queen Beds (Town) | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Town)

9.4 out of 10
Exceptional
(10 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Lake House on Canandaigua

Luxury hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free beach shuttle. Additionally, a 24-hour fitness centre, a poolside bar and a conference centre are on-site.
The Lake House on Canandaigua offers 124 accommodations with espresso makers and a safe. 55-inch Smart televisions come with premium digital channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at The Lake House on Canandaigua. During your stay, you're just a quick walk from Canandaigua Lake State Marine Park. Free WiFi in public areas, free self-parking and a free area shuttle are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine with garden views at Rose Tavern, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, complimentary bicycles and motor boating
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 5-minute walk from Canandaigua Lake State Marine Park and 5 minutes on foot from Kershaw Park
  • Free local-area and beach shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Lake House on Canandaigua offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces.

4 meeting rooms and coworking spaces are available. Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. A 24-hour fitness centre, a library, and a terrace are also featured at the luxury The Lake House on Canandaigua. An area shuttle within 5 miles and A beach shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Canandaigua hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Rose Tavern – Overlooking the garden, this restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Sand Bar – This bar specialises in seafood and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Library Bar – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

The Lake House on Canandaigua is listed in the 2021 Condé Nast Traveller Hot List.
The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 5 miles
  • Free beach shuttle
  • Bus station shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Library Bar
  • Rose Tavern
  • Sand Bar

Things to do

  • 24-hour gym
  • Bicycle storage
  • Boat and paddles
  • Boat tours
  • Books
  • Canoeing
  • Concerts/live shows
  • Evening entertainment
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hot tub
  • Kayaking
  • Library
  • Motor boating
  • Outdoor pool
  • Paddleboard
  • Pedal boat
  • Pilates classes
  • Private wine tours
  • Sailing
  • Ski lift privileges
  • Ski passes
  • TV in common areas
  • Water skiing
  • Water sports equipment
  • Yoga classes

Family friendly

  • Children's games
  • Fenced pool
  • Free area shuttle
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference centre (5,000 square foot of space)
  • Coworking space

Outdoors

  • Direct access to the beach
  • Dock
  • Firepit
  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 43.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Children's club/arcade access
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Airport shuttle fee: USD 150.00 per room (one-way)
  • Pet fee: USD 100 per accommodation, per stay plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The Lake House on Canandaigua offers transfers from the bus station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Lake House on Canandaigua Hotel
The Lake House on Canandaigua Canandaigua
The Lake House on Canandaigua Hotel Canandaigua

The Lake House on Canandaigua Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 338 out of 432 reviews
Rating 8 - Good. 56 out of 432 reviews
Rating 6 - Okay. 23 out of 432 reviews
Rating 4 - Poor. 6 out of 432 reviews
Rating 2 - Terrible. 9 out of 432 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Robert, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were amazing. The place has a lot to offer. Unfortunately the rooms are not sound proof at all. Maybe because there are no carpets, but we could hear our neighbors from next door and above us. Chairs being slid on floors, dogs barking, people talking loud and walking with hard steps above us. Not a good sleeping experience at all. I mentioned this in a survey by the resort and they didn’t even respond. Go there for the day but don’t stay the night.
Stayed 1 night in Sep 2025

10/10 Excellent

John, Ithaca

Stayed 1 night in Sep 2025

4/10 Poor

Andrew

Stayed 1 night in Sep 2025

2/10 Terrible

Howard

Stayed 3 nights in Sep 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Maryln

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfully maintained property, great staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Emily

Liked: Cleanliness, property conditions & facilities
Love the lake house! Such a great spot. Rooms are very spacious and well maintained and food at the restaurants is great. Love the outdoors games and pool area. I also like the texting concierge - just had 1 issue where we asked for a travel crib and it was not put in the room and we were traveling with our baby and had to wait 45min to put him to bed…
Stayed 1 night in Sep 2025

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!! We cannot wait to come back again!
Stayed 1 night in Aug 2025

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
It is about all of the little things. Amazing staff, cleanliness, beautiful rooms, and amazing water views.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ramsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jeannine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lake House is beautiful. The grounds are impeccable and offers so many fun things for guests. Loved it!
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect couples weekend!

It was wonderful!
Stayed 2 nights in Jul 2025

10/10 Excellent

Rokele

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Therese

Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities

The old hotel. The facility needs some updating.

The facility needs to be updated to be a modern first class destination. The rooms are missing some of the basic that are found in most every decent hotel. The shower didn't work properly, no trash can, no hair dryer, only 2 hangers in the closet etc. For the price we will find another first class location..
Stayed 4 nights in Aug 2025

10/10 Excellent

Sally

Liked: Amenities
Could not have been more beautifully landscaped with an abundance of gorgeous flowers snd bushes..The inside was tastefully decorated, comfortable furnishings, and beautiful views of the Lake...
Stayed 2 nights in Aug 2025

6/10 Okay

Melissa

Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Stayed 3 nights in Aug 2025