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Holiday Inn Carbondale-Conference Center by IHG

3.0 star property

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Photo gallery for Holiday Inn Carbondale-Conference Center by IHG

Exterior
Lobby lounge
Terrace/patio
In-room safe, desk, blackout curtains, iron/ironing board
Breakfast meal

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Gym
  • Housekeeping
  • Pet-friendly

Explore the area

Map
2300 Reed Station Parkway, Carbondale, IL, 62901

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Carbondale-Conference Center by IHG

Hotel with free parking, in the vicinity of Southern Illinois University
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Holiday Inn Carbondale-Conference Center by IHG offers 100 accommodations with a safe and free newspapers. A pillow menu is available. 55-inch LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided.

This Carbondale hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Carbondale-Conference Center by IHG. During your stay, you'll be close to Memorial Hospital of Carbondale. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Southern Illinois University and 6 minutes from Memorial Hospital of Carbondale
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Carbondale-Conference Center by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2799 square feet (260 square metres) and includes conference space. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Carbondale-Conference Center by IHG. Free self parking is available.

This 3-star Carbondale hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,799 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay, plus a deposit of USD 25 per stay
  • Maximum 2 (weight limit: 35 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carbondale Holiday Inn
Holiday Inn Carbondale
Holiday Inn Hotel Carbondale
Holiday Inn Carbondale Hotel Carbondale
Holiday Inn Carbondale Hotel
Holiday Inn Carbondale Carbondale
Holiday Inn Carbondale Conference Center
Holiday Inn Carbondale Conference Center
Holiday Inn Carbondale-Conference Center by IHG Hotel
Holiday Inn Carbondale Conference Center an IHG Hotel
Holiday Inn Carbondale-Conference Center by IHG Carbondale
Holiday Inn Carbondale-Conference Center by IHG Hotel Carbondale

Holiday Inn Carbondale-Conference Center by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 288 out of 538 reviews
Rating 8 - Good. 164 out of 538 reviews
Rating 6 - Okay. 52 out of 538 reviews
Rating 4 - Poor. 18 out of 538 reviews
Rating 2 - Terrible. 16 out of 538 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Serena

Stayed 2 nights in Dec 2024

8/10 Good

Branson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Shari

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy and staff was very kind
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely stay here
Service was top notch. Hotel is a little datey but clean and nice. Only set back is no breakfast. But they are working on modernization with a restaurant.
Stayed 1 night in Dec 2024

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location for my needs, generally a nice facility. It does show some age and wear.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rusty

Travelled with partner
Liked: Cleanliness, amenities
Staff was great and Very Helpful. Newly Remodeled rooms, firdge, Microwave and Comfortable beds. would have liked if they had a hot tub but not.a deal breaker, Thanks for a Great weekend Getaway
Stayed 2 nights in Nov 2024

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean, quiet, it was nice to have both a fridge and microwave in the room and staff was very nice!! The only thing was the molding pastries. But I would definitely stay here again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Panda

Stayed 2 nights in Mar 2024

8/10 Good

James

Liked: Cleanliness, staff & service
In a nice location. Hotel is going to be changing over to Holiday Inn Express. The restaurant next to hotel is closed. Room was comfortable overall.
Stayed 2 nights in Nov 2024

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Water pressure was weak. Bed sheets didn’t fit mattress. The rest was good
Stayed 2 nights in Nov 2024

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was the most comfortable bed I have slept in at a hotel in forever!! Best part of the stay! ☺️
Stayed 1 night in Oct 2024

8/10 Good

David A.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Toilet too low and refrigerator froze everything SOLID overnight. No options for temperature.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nashawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and accommodating.
Stayed 3 nights in Oct 2024

8/10 Good

Mary B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the fact that I was quoted a rate of $149.00 a night and was charged $199.00 per night! That didn't go over very well!!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Brigit

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent Service on a sold out weekend!
This hotel was fantastic! It was clean, nicely decorated, and the staff was very friendly. I was impressed with every aspect of my stay. The hotel was fully booked and they kept up with everything and provided too notch service to every single guest.
Stayed 3 nights in Sep 2024

6/10 Okay

Shanna

Travelled with partner
Disliked: Amenities
We reserved and paid for a king room with sofa bed. When we checked in, they didn’t have our room. They gave us 2 queens instead. No apology, just blamed third-party booking issues. Very noisy neighbors. Loose toilet seat. Old microwave and refrigerator. Definitely needs an update!
Stayed 1 night in Sep 2024

10/10 Excellent

John, carbondale

Stayed 2 nights in Aug 2024

10/10 Excellent

LaShawnda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I really didn't like was that the showerhead came off the wall. It made me wonder if there was a camera because you just seen a black hole. Other than that the staff was wonderful, the bed was comfortable, the water was HOT just like i like it. I would stay again, but would make sure the showerhead stays mounted to the wall
Stayed 2 nights in Aug 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Very good!
Stayed 1 night in Aug 2024

8/10 Good

Mark

Travelled with family
Liked: Staff & service
Room could have been cleaner. The room I booked wasn’t immediately available due to booking on a third party site.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Easy check-in/check-out. Clean room. Friendly staff. 6 min to Carbondale.
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Liked: Staff & service
Converting into Holiday Inn Express now for sometime. Rough around the edges during the process.
Stayed 2 nights in Aug 2024

10/10 Excellent

nerlean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Mary

Travelled with family
Liked: Staff & service
We booked a king with sofa bed. They gave us a king with a lounge chair and tile us they didn’t have one with a sofa bed available. The last time we stayed there a light was burned out in our room. Everyday they told us they’d replace it while we were out and they never did. They told us they’d give us a credit and, again, never did.
Stayed 1 night in Aug 2024