Tru by Hilton Charleston Airport

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Dates

December 2024

January 2025

Premium bedding, laptop workspace, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool

Pet-friendly

Gym

Breakfast included

24/7 front desk

Air conditioning

Explore the area

3331 W Montague Avenue, North Charleston, SC, 29418

Charleston Area Convention Center
7 min walk
North Charleston Coliseum and Performing Arts Center
10 min walk
North Charleston and American LaFrance Fire Museum
14 min walk
Charleston, SC (CHS-Charleston Intl.)
9 min drive

Room options

ADA King Room (Mobility & Hearing, Roll-In Shower)

Sleeps 2
1 King Bed

Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

ADA Room, 2 Queen Beds (Mobility & Hearing, Bathtub)

Sleeps 4
2 Queen Beds

ADA Room, 2 Queen Beds (Mobility & Hearing, Roll-In Shower)

Sleeps 4
2 Queen Beds

Room, 1 King Bed

Sleeps 2
1 King Bed

Room, 1 King Bed

Sleeps 2
1 King Bed

ADA King Room (Mobility & Hearing), Bathtub

Sleeps 2
1 King Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

5 Dec - 6 Dec

Pool

Hot tub

Breakfast included

Free airport shuttle

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Hotel with free breakfast, a quick walk to North Charleston Coliseum and Performing Arts Center

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and a computer station. Housekeeping is available on request.

Tru by Hilton Charleston Airport offers 118 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. LCD televisions come with premium cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The free breakfast at Tru by Hilton Charleston Airport gets good marks from our customers. During your stay, you're just a quick walk from North Charleston Coliseum and Performing Arts Center. Free WiFi in public areas, free self-parking and an indoor pool are available.

Free full breakfast offered
Free WiFi
Free self-parking
Enjoy a bite to eat at the restaurant
Take a swim in the indoor pool
Amenities include a front desk safe, a business centre and a gift shop
On-site recreation includes a gym
Guests have great things to say about the clean guestrooms and the helpful staff
10 minutes by foot from North Charleston Coliseum and Performing Arts Center and a 2-minute drive from Charleston Tanger Outlets
Cats and dogs welcome for a fee

Tru by Hilton Charleston Airport offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Free breakfast is served. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. A vending machine, gift shops/newsstands, and express check-in are also featured at Tru by Hilton Charleston Airport. Free self parking is available.

This North Charleston hotel is smoke free.

Guests are served a free full breakfast.

Tru by Hilton Charleston Airport has a restaurant on site.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free full breakfast
A restaurant

Family friendly

Indoor pool

Conveniences

24-hour front desk
Gift shop/newsstand
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Housekeeping (on request)

Business services

Business centre
Computer station

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Phone accessibility kit
Pool access ramp on site
Pool hoist on site
Stair-free path to entrance
Thin carpet in public areas
Tile flooring in public areas
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

1 building
4 floors
Built in 2021
Smoke-free property
Traditional architecture

Room amenities

Bedroom

Premium bedding

Bathroom

Bathtub or shower
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

LCD TV with premium cable channels

Food and drink

Coffee/tea maker

Air conditioning
Connecting rooms available
Iron/ironing board
Laptop workspace
Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Guests are required to download the property's Hilton mobile app before check-in

Access methods

Staffed front desk

Pets

Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
Only dogs and cats are allowed
Maximum 2 pets

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival. Guests are required to download the property's Hilton mobile app before check-in.

We should mention

Children stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Charleston

Tru by Hilton Charleston Airport Hotel

Tru by Hilton Charleston Airport NORTH CHARLESTON

Tru by Hilton Charleston Airport Hotel NORTH CHARLESTON

Tru by Hilton Charleston Airport Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Tajah

Travelled with partner

23 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved this property

Stayed 1 night in Aug 2024

2/10 Terrible

Justin

Business traveller, Travelled with partner

20 Aug 2024

Disliked: Cleanliness, property conditions & facilities

The water went out the first night and we found roaches in our bathroom. Had to find another place to stay (along with many other guests). The water situation wasn’t the hotels fault, but the roaches definitely were. I always stay at Hilton hotels when I travel (I travel alot for work) but I won’t be back to this one. I’m now struggling to get my refund. Just disappointing.

Stayed 2 nights in Aug 2024

4/10 Poor

Jalynn

20 Aug 2024

Disliked: Property conditions & facilities

Basic hotel. Was not impressed. Our flight was canceled, needed a room until the next day, got up the next morning to get ready to go back to airport with no running water at the hotel, was told plumber would be there “sometime today” - manager wasn’t there either, would be in between 10-11 am. We packed up and thankfully was able to get another hotel down the street that was gracious enough to let us check in at 8 am to get a shower, was about same price and very nice ! Just a bad experience. Did refund charges but was very inconvenient.

Stayed 1 night in Aug 2024

10/10 Excellent

Thomas, Murrells Inlet

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The property is close to the airport parking and I have always felt safe here. The staff is great

Stayed 1 night in Jul 2024

4/10 Poor

monica

19 Aug 2024

Disliked: Cleanliness, property conditions & facilities

The shower did not work. Water barely trickled from the shower head. I tried adjusting the settings on the shower head but it made no difference. I told the woman at the front desk and she said she’d let maintenance know but didn’t mention anything about further discounts or reimbursement of any kind.

Stayed 1 night in Aug 2024

8/10 Good

Phoenix

18 Aug 2024

Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller

17 Aug 2024

Liked: Cleanliness, staff & service

Front desk representative was very friendly and helpful. Room was clean but bathroom shower pressure was low.

Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with family

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice property with all kinds of things to do nearby.

Stayed 1 night in Aug 2024

8/10 Good

Christina

Business traveller

17 Aug 2024

Liked: Staff & service, property conditions & facilities, room comfort

Great front end staff.....but cleaner was ranting

Stayed 1 night in Aug 2024

8/10 Good

yasmin

17 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

China

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This was a cute hotel! We loved the design and layout of everything, breakfast was a great bonus as well! They had the cutest and coziest setting area and some games and pool for thw kids to play!

Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Travelled with partner

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Karen V

Travelled with family, Business traveller

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a nice property. Quiet and easily accessible.

Stayed 3 nights in Aug 2024

4/10 Poor

cathy

16 Aug 2024

Liked: Staff & service

Disliked: Property conditions & facilities

The disability room that we had on the third floor had a hole in the wall that was patched over and another messed up area near the top of the curtain rod. A light switch was broken and pushed into the wall. There was mold in the shower caulking and the toilet paper roll was broken and crooked. Leaving the hotel , it was raining really hard. The entrance was not totally cover so myself and daughter in a wheelchair got soaked. And then I had to put in the luggage. There was no microwave or coffee pot in the room, and not even cups to rinse your mouth up when you brush your teeth. It was actually ridiculous. As I was leaving another guest was complaining to the front desk that they had no water pressure from the shower or sink and was very irritated. I would not recommend anyone who needed a facility for a wheelchair to go here. Or anyone else. They're just too many things that should be done for you that you have to do yourself. It's a hotel, not a hostel.

Stayed 2 nights in Aug 2024

10/10 Excellent

Elnora

Travelled with family

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Denise, Middletown

16 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent value, super clean & new, ample parking, wonderful breakfast and incredibly comfy bed! Loved everything except for the tiny unplush bath towels. Will definitely stay again!!

Stayed 1 night in Aug 2024

2/10 Terrible

David

Business traveller

14 Aug 2024

Disappointed in Hotels.com not Tru

My business plans had a last minute change so I did not stay there. Hotels.com has a lousy cancelation policy. The One Key Cash no longer provides an incentive worth using Hotels.com. I am switching to Hilton Honors.

Stayed 1 night in Aug 2024

10/10 Excellent

Scot

Travelled with family

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

Oluwasoladotun, Chicago

12 Aug 2024

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

Stayed 2 nights in Jun 2024

10/10 Excellent

Joanna, Rock Hill

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was excellent and I had an amazing experience.

Stayed 1 night in Aug 2024

2/10 Terrible

Chad

Travelled with family

10 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

The shower did not work. The water dribbled out. We were dropping off our son to the citadel...a hot shower would have been great for him. The window only had one shade . The light was very bright from the business across the street. Kept me up all night. And then no shower in the morning

Stayed 1 night in Aug 2024