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Tru by Hilton Charleston Ashley Phosphate

2.5 star property

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Photo gallery for Tru by Hilton Charleston Ashley Phosphate

Exterior
Terrace/patio
Desk, laptop workspace, free WiFi, bed sheets
Reception
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

Map
2475 Prospect Drive, North Charleston, SC, 29406
  • Northwoods Mall
    ‪3 min drive‬
  • Charleston Tanger Outlets
    ‪8 min drive‬
  • United States Air Force Charleston Air Force Base
    ‪9 min drive‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Courtyard by Marriott Charleston-North Charleston

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1003)
The price is €122
for 1 room
includes taxes & fees
8 May - 9 May
Courtyard by Marriott Charleston-North Charleston

About this property

Tru by Hilton Charleston Ashley Phosphate

Hotel in North Charleston with free breakfast and fitness centre
This hotel features a fitness centre, coffee/tea in a common area and a microwave in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a 24-hour front desk are on-site.
Tru by Hilton Charleston Ashley Phosphate offers 121 accommodations with a hairdryer. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The free breakfast at Tru by Hilton Charleston Ashley Phosphate gets high marks from our customers. During your stay, you'll be within walking distance of Northwoods Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, a lift and coffee/tea in a common area
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the location
  • 8 minutes by car from Charleston Tanger Outlets and 8 minutes from North Charleston Coliseum and Performing Arts Center
  • Cats and dogs welcome for a fee
Tru by Hilton Charleston Ashley Phosphate offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. The business-friendly Tru by Hilton Charleston Ashley Phosphate also features coffee/tea in common area, a lift, and a microwave in a common area. Free self parking is available.
Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Charlston Ashley Phosphate
Tru by Hilton Charleston Ashley Phosphate Hotel
Tru by Hilton Charleston Ashley Phosphate North Charleston
Tru by Hilton Charleston Ashley Phosphate Hotel North Charleston

Tru by Hilton Charleston Ashley Phosphate Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 877 out of 1144 reviews
Rating 8 - Good. 174 out of 1144 reviews
Rating 6 - Okay. 51 out of 1144 reviews
Rating 4 - Poor. 19 out of 1144 reviews
Rating 2 - Terrible. 23 out of 1144 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Trancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pillows could of been a little firmer and the room was very ni
Stayed 1 night in Jan 2025

10/10 Excellent

Giana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel and great staff.

Short trip with the kids. They loved the complimentary breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to find and clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Melinda

Stayed 2 nights in Dec 2024

10/10 Excellent

Linda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was truly great!
Stayed 1 night in Jan 2025

8/10 Good

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Our stay

The hotel was great and very clean but the bed was VERY UNCOMFORTABLE and water never really got hot.
Stayed 1 night in Dec 2024

10/10 Excellent

Shauntoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good until we saw a roach in the room on the wall next to the bathroom.
Stayed 1 night in Jan 2025

6/10 Okay

Toyin

Travelled with family
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place to rest between volleyball games.
Stayed 1 night in Jan 2025

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Service wasnt good. Had to keep calling for towels and wash clothes. They only had 1 wash cloth in the room when ai checked in. Asked for more. Didnt get them until the next day. They didnt clean the room or pick up the dirty towels. Ran out of toilet tissue. There were no tissues in the tissue box.
Stayed 2 nights in Jan 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael, Mesa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Good breakfast. Convenient location. Comfy beds (except for the corner rails at the foot of the beds; we banged our legs on those corners multiple times; bad design). Only other nitpick was that the showers floor was VERY slippery. All in all, a pleasant stay. Thanks.
Stayed 2 nights in Dec 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars

The hotel was super clean. I am very picky and i really have no complaints about anything in regard to cleanliness. The breakfast was good, pancakes, eggs, grits, bagels ect. Coffee offered all day. I did ask the front desk for an extra pillow and they said they didn't have any. The bed was pretty comfortable and there wasn't much noise. I would return here if we go back.
Stayed 2 nights in Dec 2024

6/10 Okay

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Charran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Traffic in area was terrible
Stayed 1 night in Jan 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Dec 2024

6/10 Okay

Shandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kylie

Stayed 1 night in Dec 2024

2/10 Terrible

Jamie

Disliked: Staff & service
The reviews lead me to believe this place was quite nice and clean. I did not feel like that was the case. The lobby was very disheveled and the sheets were ok but did not look professionally washed and white and crisp. The bathroom was clean. The shower was nice. There is a pet policy of $75 which was not clear to me. You have to go into the fine print to read and I feel that is very misleading. It should be right on the front page there will be extra fees.
Stayed 1 night in Dec 2024

2/10 Terrible

Olivia

Disliked: Staff & service
Stayed 2 nights in Dec 2024