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Tru by Hilton Charleston Ashley Phosphate

2.5 star property

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Photo gallery for Tru by Hilton Charleston Ashley Phosphate

Exterior
Reception
Desk, laptop workspace, free WiFi, bed sheets
Lobby
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

Map
2475 Prospect Drive, North Charleston, SC, 29406
  • Northwoods Mall
    ‪3 min drive‬
  • North Charleston Coliseum and Performing Arts Center
    ‪8 min drive‬
  • United States Air Force Charleston Air Force Base
    ‪9 min drive‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hyatt Place North Charleston

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1056)
The price is €106
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Hyatt Place North Charleston

About this property

Tru by Hilton Charleston Ashley Phosphate

Hotel in North Charleston with free breakfast and fitness centre
This hotel features a fitness centre, coffee/tea in a common area and a microwave in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a 24-hour front desk are on-site.
Tru by Hilton Charleston Ashley Phosphate offers 121 accommodations with a hairdryer. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The free breakfast at Tru by Hilton Charleston Ashley Phosphate gets high marks from our customers. During your stay, you'll be within walking distance of Northwoods Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, a lift and coffee/tea in a common area
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 8 minutes by car from North Charleston Coliseum and Performing Arts Center and 14 minutes from Riverfront Park
  • Cats and dogs welcome for a fee
Tru by Hilton Charleston Ashley Phosphate offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. The business-friendly Tru by Hilton Charleston Ashley Phosphate also features coffee/tea in common area, a lift, and a microwave in a common area. Free self parking is available.
Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Charlston Ashley Phosphate
Tru by Hilton Charleston Ashley Phosphate Hotel
Tru by Hilton Charleston Ashley Phosphate North Charleston
Tru by Hilton Charleston Ashley Phosphate Hotel North Charleston

Tru by Hilton Charleston Ashley Phosphate Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 892 out of 1163 reviews
Rating 8 - Good. 175 out of 1163 reviews
Rating 6 - Okay. 51 out of 1163 reviews
Rating 4 - Poor. 21 out of 1163 reviews
Rating 2 - Terrible. 24 out of 1163 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kylie

Stayed 1 night in Dec 2024

2/10 Terrible

Jamie

Disliked: Staff & service
The reviews lead me to believe this place was quite nice and clean. I did not feel like that was the case. The lobby was very disheveled and the sheets were ok but did not look professionally washed and white and crisp. The bathroom was clean. The shower was nice. There is a pet policy of $75 which was not clear to me. You have to go into the fine print to read and I feel that is very misleading. It should be right on the front page there will be extra fees.
Stayed 1 night in Dec 2024

2/10 Terrible

Olivia

Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Jorge

Stayed 1 night in Dec 2024

8/10 Good

Sheila

Stayed 1 night in Dec 2024

6/10 Okay

Maricruz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is a beautiful hotel and has great amenities including a pool table and board games! The bed was comfortable though the pillows could be plusher. Now for the bad, the front desk staff seemed to hate their jobs. I’ve always heard of southern hospitality and this ain’t it. The staff was curt in their responses, unfriendly, no smiles, and we called the front desk twice to request an extra towel- they give you two towels in a double queen room where there were three of us. We never got the towel and had to use each other’s wet towels to dry off after showering. I’m disappointed in the lack of great service. We travel quite a bit and this was a bittersweet stay.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel
Loved the hotel, location was convenient, and staff were friendly. Since we were driving into town, they allowed late check-in with no issues. The food options could be improved and the pancake maker was not reliable (automated is not always best). More fruit would've been appreciated. We requested a room clean and towel re-stock that was missed, but they were ontop of things the next day. One elevator was out of service, but it wasn't a major issue. Overall, I would recommend and stay again.
Stayed 4 nights in Dec 2024

8/10 Good

William, Norton

Travelled with family
Liked: Staff & service
Small room with limited conveniences. No microwave or coffee maker. Very busy area.
Stayed 1 night in Dec 2024

6/10 Okay

Bruna

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I was upset because I found the pet fee a bit abusive, especially since I was traveling with a support animal. It was a very unpleasant feeling to pay practically the same amount as my daily rate at the hotel for my support animal. Otherwise, the hotel is nice and clean. Thank you.
Stayed 1 night in Dec 2024

10/10 Excellent

Gayle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carleather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent, I like the room, the bathroom was excellent, but there should be carpet on the floors.
Stayed 1 night in Dec 2024

8/10 Good

Nathaniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel
Stayed 1 night in Dec 2024

8/10 Good

Daniel

Location was not the best. TV did not work. One nite there was banging on a room adjacent to my room.
Stayed 4 nights in Dec 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, quiet and efficient staff was very friendly. Rooms were clean and efficient. Very stark and bar take exit 21 on the lefte. Very minimalistic a exitnd cold feeling. Not for those looking for warm and fuzzy but still clean an and a half milesd n left onto Broad Streeteat.
Stayed 1 night in Dec 2024

10/10 Excellent

Curtiss

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The atmosphere was so pleasant, especially in the evening when everyone gathered in the lobby for family and friends. It was so warm and welcoming. The furnishings were so comfortable and colorful. I'm hooked on TRU. Loved it!
Stayed 1 night in Dec 2024

2/10 Terrible

catherine

Stayed 1 night in Dec 2024

10/10 Excellent

Youlanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Trancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great stay
Stayed 1 night in Dec 2024

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable.
Stayed 2 nights in Dec 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine. However for seniors there is a little disadvantage with the size of the room and only one chair.
Stayed 2 nights in Dec 2024

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to North Charleston Coliseum. Room nice, comfortable beds. Staff friendly. Easy to get to downtown Charleston. Would stay here again.
Stayed 2 nights in Dec 2024

2/10 Terrible

John

Disliked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Trina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quiet and staff friendly and professional. The rooms are clean and small. Smart tv was great. The breakfast was hot and tasty. The area is off the highway was not attractive, so if you’re looking for a view, stay elsewhere. Otherwise, it was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Mario Ulysses, FAIRFAX

Travelled with family
Looks good and look new
Stayed 2 nights in Dec 2024

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our one night stay. Breakfast need more choices.
Stayed 1 night in Nov 2024