Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

3.5 star property

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Indoor pool
Bar (on property)
3 restaurants, breakfast served
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Pool
  • Bar
  • Parking available

Explore the area

Map
5440 N River Rd, Rosemont, IL, 60018
  • Rosemont Theatre
    ‪3 min walk‬
  • Donald E. Stephens Convention Center
    ‪4 min walk‬
  • Fashion Outlets of Chicago
    ‪6 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪10 min drive‬

Room options

Executive Suite, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (CEO)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room

  • Sleeps 2
  • 1 Single Bed

Junior Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

Hotel with 3 restaurants, steps from Rosemont Theatre
This hotel features 3 restaurants, an indoor pool and a fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG offers 503 accommodations with a safe and free newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Rosemont hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG. During your stay, you're just a quick walk from Rosemont Theatre. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus 3 restaurants.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Rosemont Theatre and 4 minutes on foot from Donald E. Stephens Convention Center
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG offers its guests an indoor pool and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and 25 meeting rooms are available. Event space at this hotel measures 55000 square feet (5110 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:30 AM.
The Visibility Bar – On-site bar.
Chicago Fire Oven – This restaurant only serves breakfast. Open daily.
On The Fly – On-site restaurant. Open daily.
Murray Bros Caddyshack – On-site restaurant. Open selected days.

Languages

Arabic, Bosnian, Croatian, English, Filipino, French, German, Polish, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:00 PM
  • Parking on site (USD 29 per night; includes in/out privileges)
  • Extended parking on site (USD 29 per night)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 24.42 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Chicago Fire Oven
  • Murray Bros Caddyshack
  • On The Fly
  • The Visibility Bar

Things to do

  • Gym
  • Indoor pool
  • Stereo

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 25 meeting rooms
  • Conference centre (55,000 square foot of space)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 24.42 per person
  • Self-parking fee: USD 29.00 per night (in/out privileges)
  • Extended parking fee: USD 29 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare Rosemont
Crowne Plaza Chicago O'Hare Rosemont

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1172 out of 2032 reviews
Rating 8 - Good. 474 out of 2032 reviews
Rating 6 - Okay. 227 out of 2032 reviews
Rating 4 - Poor. 86 out of 2032 reviews
Rating 2 - Terrible. 73 out of 2032 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When I arrived to my room half the lights didnt work! Then went to take a shower and water sprayed everywhere. Also the shower had mold around it!
Stayed 2 nights in Dec 2024

6/10 Okay

Valeria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Beautiful interior. Mid exterior. Terrible accessibility when it comes to entrances. Terrible parking situation, definitely not worth $29 a night if you have littles and have to carry them out in the freezing cold and walk a distance to get inside the property. Overall decent place if you don’t have a POV to worry about.
Stayed 6 nights in Nov 2024

10/10 Excellent

Meena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of going to the airport. Staff were very friendly and treated kindly
Stayed 2 nights in Dec 2024

6/10 Okay

Amber

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities
It was fine.
Stayed 1 night in Dec 2024

10/10 Excellent

Kristina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Vicki

Travelled with family
Liked: Property conditions & facilities
Great staff and cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited number of dining options but the food was good. Front desk staff member, Jennifer was incredibly helpful and Maria, household staff did a great job. A large, busy hotel as it is also a convention centre and the upper level rooms were in need of some TLC.
Stayed 1 night in Dec 2024

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining: I arrived in between the eating areas closing and reopening so couldn’t get a late lunch. The shop did have snacks however. Room:The room is clean but looking in need of an overhaul and it took a while to get the heating sorted out. Bed really comfortable. Booking: was straight forward and as I had decided to stay for an extra night, the desk staff ere very helpful.
Stayed 1 night in Dec 2024

4/10 Poor

Kelly, Littleton

Stayed 1 night in Oct 2024

8/10 Good

Ivan

Stayed 1 night in Nov 2024

10/10 Excellent

Lizeth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Stayed 2 nights in Nov 2024

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 4 nights in Nov 2024

6/10 Okay

Thomaz

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Yessenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Emra

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Nov 2024

8/10 Good

Jorge, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Oct 2024

8/10 Good

KIM

Travelled with family
Liked: Cleanliness, staff & service, amenities
We have stayed at this location several times and like the proximity to the airport and the shuttle service. The hotel is looking a bit worn, specifically in the rooms. But facility is clean. Shuttle driver very friendly. We really enjoyed the breakfast.
Stayed 1 night in Dec 2024

6/10 Okay

Susan

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

patrick john

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very nice . Great location walking distance to public transport and shopping and entertainment
Stayed 4 nights in Nov 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Restaurant not open. Have to order food at bar. An On the Run breakfast station charges $4.95 for a take away cup of coffee!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Lorrie

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed and nice room.
Stayed 1 night in Dec 2024