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The Chicago Hotel Collection - Wrigleyville

3.5 star property

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Photo gallery for The Chicago Hotel Collection - Wrigleyville

Double Queen | Premium bedding, in-room safe, individually decorated, desk
Lobby sitting area
Rooftop terrace
Lobby sitting area
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
3475 N. Clark St., Chicago, IL, 60657
  • Wrigley Field
    ‪5 min walk‬
  • Vic Theatre
    ‪10 min walk‬
  • Lincoln Park Zoo
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe King

Deluxe King | Premium bedding, in-room safe, individually decorated, desk

Deluxe King

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King

Premium King | Premium bedding, in-room safe, individually decorated, desk

Premium King

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Queen Suite

Queen Suite | Premium bedding, in-room safe, individually decorated, desk

Queen Suite

  • 21 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Double Queen

Double Queen | Premium bedding, in-room safe, individually decorated, desk

Double Queen

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite

Signature Suite | Premium bedding, in-room safe, individually decorated, desk

Signature Suite

  • 27 sq m
  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for Deluxe Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Flat-screen TV, video game console, pay films

City Suites Hotel

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
4.2 out of 5, Very good, (1004)
The price is €461
for 1 room
includes taxes & fees
4 Apr - 5 Apr
City Suites Hotel

About this property

The Chicago Hotel Collection - Wrigleyville

Hotel with a rooftop terrace, a short walk to Wrigley Field
A rooftop terrace, express check-in and express check-out are available at this smoke-free hotel. WiFi in public areas is free.
The Chicago Hotel Collection - Wrigleyville offers 21 air-conditioned accommodations with a safe and complimentary bathrobes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of The Chicago Hotel Collection - Wrigleyville's great location. During your stay, you're just a quick walk from Wrigley Field. You'll find features such as free WiFi in public areas and a rooftop terrace.
  • Free WiFi
  • Amenities include a lift, a rooftop terrace and a terrace
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 5-minute walk from Wrigley Field and a 5-minute drive from Lake Michigan
  • Dogs welcome for a fee
As a guest of The Chicago Hotel Collection - Wrigleyville, you'll find a rooftop terrace, express check-in, and room service (during limited hours). Public spaces have free WiFi. The Chicago Hotel Collection - Wrigleyville also features express check-out and a lift.

This 3.5-star Chicago hotel is smoke free.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests

Access methods

Lockbox, private entrance

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 65 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per stay
  • Service fee: 18 per cent
  • Resort fee: USD 58.65 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number 60657

Property is also known as

The Wheelhouse Hotel
The Chicago Hotel Collection Wrigleyville
The Chicago Hotel Collection - Wrigleyville Hotel
The Chicago Hotel Collection - Wrigleyville Chicago
The Chicago Hotel Collection - Wrigleyville Hotel Chicago

The Chicago Hotel Collection - Wrigleyville Reviews

Reviews

6.6
Rating 10 - Excellent. 252 out of 735 reviews
Rating 8 - Good. 134 out of 735 reviews
Rating 6 - Okay. 90 out of 735 reviews
Rating 4 - Poor. 99 out of 735 reviews
Rating 2 - Terrible. 160 out of 735 reviews

8.4/10

Cleanliness

6.4/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Anya

Stayed 1 night in Nov 2024

10/10 Excellent

Antwon

Stayed 1 night in Nov 2024

8/10 Good

Alexis

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

mike

Travelled with family
Disliked: Staff & service, room comfort
Don't stay here
We've been traveling for over 30 years and this hotel is the worst hotel that we've ever stayed at. The service is mostly nonexistent and argumentative. Their idiotic check in process left my family locked out of the hotel in the freezing cold with our luggage.The rooms are extremely loud. We could hear everything our neighbors were doing and the noise from the bars kept us up until 2am. Also, they charge a $50 daily "resort fee" and get nothing of value. • Free Club 1 Hotels 1-Year Gold Rewards Membership: Earn 3X ClubONE Points and save up to 60% off at over 1.8 Million hotels and car rentals worldwide. Plus, receive 2,500 bonus ClubONE Points at sign up. • $25 CHC Booking Credit to be used on your next stay. • $25 Restaurant.com eGift card per night stayed. • Save +$140 on Chicago’s top attractions with CityPASS. This place is a joke. Stay away from this hotel!
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Absolute scam, they have hidden fees that they don't say are hidden. Many other reviews on this site that give this place 10/10 are probably bots, just look up the extremely low rating on Google maps. Be prepared to pay several hundred more dollars than you originally intended.
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant surprise tucked on Clark St! I wasn’t sure what to expect with no staff on property…..but it works! The only thing is the “resort fee” should be very clearly included in the total cost of the stay. It was more expensive that I originally planned……but it is a great location and a wonderful hotel!
Stayed 3 nights in Nov 2024

8/10 Good

Phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jaime

Liked: Cleanliness, property conditions & facilities, room comfort
Good
It was good, good hotel
Stayed 2 nights in Nov 2024

8/10 Good

Irene

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and easy communcation with the guest services by phone. No wait time to speak to guest services at all. However, no cheap parking on site, and parking neabry can be expensive also.
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, value and charm
Stayed 1 night in Oct 2024

10/10 Excellent

Aaron

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location. I enjoyed how much there was to do in the area within walking distance. The room, albeit a little on the small side, suited our needs perfectly.
Stayed 2 nights in Oct 2024

8/10 Good

Barbara

Liked: Staff & service, property conditions & facilities
The only thing I would point out is that this location is in the heart of Wriggleyville. As such, you cannot expect it to be quiet in the evenings, especially Thursday-Sunday.
Stayed 1 night in Oct 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I asked the staff they got an attitude about the unexpected fees. My hotel room total cost was $600 with fees..
Stayed 1 night in Oct 2024

2/10 Terrible

Allison

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Crap.
Stayed 1 night in Oct 2024

2/10 Terrible

eric

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Raw
Stayed 1 night in Oct 2024

10/10 Excellent

KJAII

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would come here again
Stayed 1 night in Oct 2024

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities
I'm sure I would have loved this property had I been able to check in. The room was paid for in advance, but on the day of my arrival, I was informed by text that my credit card wouldn't go through to pay for the incidental charges claiming possible fraud alert. I reluctantly texted them a second card: the same thing happened. I drove to my bank and was told that there was nothing wrong with either cards, no fraud alerts, and in fact no one had been attempting to use it. I suspected something shady was going on with this property, so I found another place to stay. Unfortunately, I could not get a refund due to Orbitz's policies. I am now very wary of booking any accommodations that rely on contactless check-ins.
Stayed 1 night in Oct 2024

10/10 Excellent

Nola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations. Easy check-in and chexk-out.
Stayed 1 night in Sep 2024

2/10 Terrible

Gabriel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never received my code to get my keycard, although I arrived several hours early, I was contact 7 hours after "check in" to enjoy my stay but still never got my keycard code. I was scammed out of $300 and their manager refused to refund me.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The room was furnished well and large glass shower was excellent. The bed was comfy. Area near Wrigley Field had a lot of restaurants and fun nightlife and going to the ballgame was great! However, it was extremely noisy at night from the throbbing music coming from bars with windows open on the street below which lasted til midnight. Also the parking garage next door— not part of the hotel— ripped us off. They listed a max charge of $45 for 24 hours stay. Even though we entered after 4pm and exited the next morning at 10:20 am —- they charged us $120 total — they added on a $75 game day parking charge saying we had overstayed the 10am cut off time for game days) not posted on the clark street entrance) .
Stayed 2 nights in Sep 2024

6/10 Okay

Mary

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The rug in the room was very dirty, especially by the bed (room 206); luckily there were lots of clean towels, so I just covered the rug with a towel. The TV remote was pretty defective, making it very hard to change the channel. There is a mandatory fee of about $60--I was trying to save money by staying here so this was weird.
Stayed 1 night in Sep 2024

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