8/10 Good
Danielle C.
25 Feb 2025
Not clean before check in
We arrived at the cabin two hours after check-in time to find none of the beds made and all of the dirty towels on the floor along with dirty dishes. within five minutes of speaking with the property manager the cleaning crew showed up and informed us that they had not been told about our complaint yet. they explained to us that Valentine’s Day weekend is extremely busy for them and were very nice and efficient. Our suggestion would be that more help is hired during peak rental dates or more communication is needed to the customer that the cabin is not ready along with an offer of some kind of refund. Also, there were not enough dishes, cups, or silverware available. The cabin itself and the land was beautiful and relaxing once we were able to settle in.
Danielle C.
Stayed 3 nights in Feb 2025