Comfort Suites Fairview Heights

2.5 star property

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In-room safe, desk, iron/ironing board, free WiFi
Indoor pool
Reception
Room, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
137 Ludwig Dr, Fairview Heights, IL, 62208
  • St. Claire Square Mall
    ‪3 min drive‬
  • O'Fallon Family Sports Park
    ‪6 min drive‬
  • Cahokia Mounds State Historic Site
    ‪10 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪29 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Business Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Accessible, Non Smoking

  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

  • 5 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Comfort Suites Fairview Heights

Hotel with free breakfast, near St. Claire Square Mall
This hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Comfort Suites Fairview Heights offers 71 accommodations with DVD players and a safe. 43-inch LED televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Fairview Heights. During your stay, you'll be within walking distance of St. Claire Square Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, laundry facilities and a lift
  • On-site recreation includes a gym
  • Just a 3-minute drive from St. Claire Square Mall and 10 minutes from Cahokia Mounds State Historic Site
  • Pets welcome for a fee
Comfort Suites Fairview Heights offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business centre. Free breakfast is served daily. The business-friendly Comfort Suites Fairview Heights also features laundry facilities, dry cleaning/laundry services, and express check-out. Free self parking is available.
Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10.00 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Suites Fairview Heights.

Property is also known as

Comfort Suites Fairview Heights
Comfort Suites Hotel Fairview Heights
Comfort Hotel Fairview Heights
Comfort Suites Fairview Heights Hotel
Comfort Suites Fairview Heigh
Comfort Suites Fairview Heights Hotel
Comfort Suites Fairview Heights Fairview Heights
Comfort Suites Fairview Heights Hotel Fairview Heights

Comfort Suites Fairview Heights Reviews

Reviews

6.8
Rating 10 - Excellent. 262 out of 1003 reviews
Rating 8 - Good. 259 out of 1003 reviews
Rating 6 - Okay. 178 out of 1003 reviews
Rating 4 - Poor. 151 out of 1003 reviews
Rating 2 - Terrible. 153 out of 1003 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If you have a choice choose somewhere else
Check in was fine, the entry way looks updated a little bit bu beyond that not much has been done. Hallways scraped up and down. Elevator was scratched all over inside and out. Our room had holes in the wall, mirrior frame was broken, showere had rusty racks and shower heads. Breakfast was atrocious, dining area not clean, not really any choices, and rhe choices they did have tasted so gross. Ive stayed a lot of places and this hits the top of the two hotels I've syayed at that I wouldn't choose again.
Stayed 1 night in Dec 2024

10/10 Excellent

Kaywone

Stayed 7 nights in Nov 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s an older hotel but it was clean and the beds were comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Cylenna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2024

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Awful, what they said beds were queen bed was a full sized bed. Bugs in room, smelled, breakfast was awful, pool was green and slimy. Tile in bathroom coming up. Wanted to charge me $40 to check in an hour early. Highly do NOT recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

Berta

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to make last min changes and the front desk was awesome in helping me. Also I appreciate that you accept dogs. Mine are better behaved than most, and it’s getting harder and harder to find places to stay
Stayed 1 night in Dec 2024

2/10 Terrible

Rachel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weed and no blankets
I had ask for the bedding on the pull. The lady at the desk refused. She told me I could split the 2 blankets in the bed. Blankets being, thin blanket and duvet. As well refused to provide any pillows for my kids. Again stating that I need to split my blankets and pillows. After asking and raising my voice, she finally agreed to 1 blanket set and 1 pillow for 2 kids. Hotel smells of active weed smoking, people that sitting outside who were knocked out, rooms were dirty and we found trash everywhere in our room and we found bugs throughout the hotel. The hotel smells like weed and dirty laundry. I would not stay again. Pay extra and go to the hotel up the street.
Stayed 3 nights in Nov 2024

10/10 Excellent

Donovan

Stayed 1 night in Nov 2024

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Christine

Travelled with family
Get more pillows
The bed was really comfortable. The pool was nice. The breakfast was good except for the eggs were kind of disgusting, but they usually are hotels. My only complaint was they do not have any extra pillows for the pullout couch so we didn’t have enough pillows for all four of us.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
BEWARE!
The check in process was painfully slow. The girl at the front desk did not seem to know what she was doing. My room was already paid in full so it should have been a quick process. The room was very dirty, there were only 3 bath towels, 1 wash cloth, and 1 hand towel for a family of 5. We asked politely for more and were given with an attitude only ONE more bath towel. We asked the housekeeper the next morning for some more towels and she very rudely informed us we already had too many! So I sent my daughter to the front desk to get some and an elderly male employee stated he was counting and knew we had too many towels already and we would start getting charged for them. The breakfast area was out of many items, including the waffle batter, when my husband after searching for over a long time found someone to tell them, she was annoyed that we asked. How dare we ask for the waffle batter to be available when there is a hot waffle iron there! The bagels are stale, the apples are all bruised. These cheapskates can not properly take care of guests! The pool is absolutely filthy! Dark, nasty water! 2 nights of misery, and being made to feel like a towel thief, without ever a little breakfast either morning. Plus the walls in this hotel are paper thin, you can hear everything in the rooms next to you. With the exception of the 1 young male employee everyone who works in the hotel is RUDE! I would not recommend this hotel to anyone!!
Stayed 2 nights in Nov 2024

6/10 Okay

Holly

Liked: Staff & service
It was a nice place to stay for one night.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lauren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Helyn

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kaywone

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 3 nights in Nov 2024

10/10 Excellent

mohsin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
i think property can use some maintenance
Stayed 2 nights in Nov 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Northern traveler
Room was clean, bed comfortable and breakfast was very good. However, the room walls must not be insulated as I heard a man next door talking on his phone both at night and in the morning, somewhat disconcerting.
Stayed 1 night in Nov 2024

2/10 Terrible

Keloir

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel room wasn’t clean. An old sanitary pad was left in the trash can. The sheets for the pull out couch was missing. Crumbs were inside the pull out couch.
Stayed 1 night in Nov 2024

2/10 Terrible

Curtis, Wichita

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches crawling on bed and management admitted prior incidents, didn't seem to care, put us in another room with king bed, they knew we needed two beds but again didn't seem to care, terrible experience. The place should be shut down and exterminated. Didn't stay and went to hotel across the street in the pouring rain.
Stayed 1 night in Nov 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Became sick after staying here
The night my daughter and I arrived we saw the dirty floor and damage to most all furniture and walls. We were only staying one night so we checked under the mattresses for bugs and did not find any. We disinfected surfaces, inspected bed sheets and pillows and since those were ok, we went to bed. When we woke the next day, the sheet on my bed had come up and my daughter pointed out the stain on the mattress. We removed the sheets and found black mold on the other side of the mattress!
Used q-tips and hair rubber bands on the floor in the bathroom
Screws on floor near door
Dirty carpet
Stayed 1 night in Oct 2024

4/10 Poor

heather

Stayed 1 night in Sep 2024

2/10 Terrible

Rebecca

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible hotel. Rust in the bathrooms. Pool was gross. Laundry didn’t work. Overcharged. All in all terrible experience.
Stayed 2 nights in Oct 2024

8/10 Good

BRAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Diva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 1 night in Sep 2024

10/10 Excellent

Kaci

Liked: Cleanliness
Stayed 2 nights in Jun 2024