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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Laundry room
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | Living area | Flat-screen TV

Reviews

5.8 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
4850 Frusta Drive, Columbus, OH, 43207
  • Scioto Downs
    ‪10 min drive‬
  • Greater Columbus Convention Center
    ‪16 min drive‬
  • Nationwide Arena
    ‪16 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Suite, Non Smoking

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Double Room, 2 Double Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is €63
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About this property

Quality Inn & Suites

Hotel in Columbus with free breakfast and 24-hour fitness centre
This hotel features a 24-hour fitness centre, coffee/tea in a common area and laundry facilities. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a front desk safe and a vending machine are on-site.
Quality Inn & Suites offers 59 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Quality Inn & Suites, you'll be close to Motts Military Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from Motts Military Museum and 7 minutes from Groveport Recreation Center
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Columbus hotel.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 15 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Quality Inn & Suites.

Property is also known as

Quality Inn Obetz
Quality Obetz
Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites Columbus
Quality Inn & Suites Hotel Columbus

Quality Inn & Suites Reviews

Reviews

5.8
Rating 10 - Excellent. 61 out of 466 reviews
Rating 8 - Good. 120 out of 466 reviews
Rating 6 - Okay. 85 out of 466 reviews
Rating 4 - Poor. 66 out of 466 reviews
Rating 2 - Terrible. 134 out of 466 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

4.4/10

Amenities

5.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

8/10 Good

Xin

Liked: Cleanliness, staff & service, amenities
Just average of hotel, Stay one night is by self. not for long term. passing through the states it's okay
Stayed 1 night in Dec 2024

8/10 Good

Reina

Travelled with partner
Lack of employees
Stayed 5 nights in Dec 2024

4/10 Poor

Isayah

Stayed 1 night in Nov 2024

10/10 Excellent

Jamairous

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here. First, during check in the employee had to keep going to rooms to see of they were cleaned, and she took my credit card with her each time which caused great concern. The hotel is VERY dirty, stains everywhere on carpet. Vending machines or lack of completely empty. The room had no garbage can. No wash clothes, just 2 small towels and a shower that wouldnt drain. Most concerning, the window could be just pushed open and off the frame. This facility need torn down as I believe there are poeple living there. Horrible.
Stayed 1 night in Nov 2024

2/10 Terrible

Jorge

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They changed me to four different rooms because they all have a problem like one had a window broken another one had a broken lock another one had the air conditioner out of the wall and broken another one was all messed up but was not made there were bunch of dirty Linens in top another one had a broken TV and there were roaches I asked for my money back and the guy that was in front said that he was not going to give us anything to call corporate and he did not want to give off his name then he said that his name was Tom we went to the authorities the police said that his name was Ezekiel he's a black guy trying to talk in a different accent pretending to be from another country he's overcharged me he took out from my account double of the amount which was $448 my friend that was with me complaint also he took out double as well because we complain so that's why at the end we went to the police and they told us that his name was Ezekiel and they've been trying to shut that hotel down. PLEASE PEOPLE DONT GO THERE it's not safe I forgot to look at their reviews.
Stayed 3 nights in Nov 2024

2/10 Terrible

Brandi

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked on this site (expidea) it was listed as "pet friendly" and "free breakfast" When I got there I went to get the key to our room and I was hassled with "this is no longer pet friendly" I stated he IS a service dog (I have a fainting disorder) He is ADA certified. I was told that they would not accept me and after a long discussion she "called her boss" and he said the would only accept me is I have them $200 is cash and IF the room was fine they would give it back. Fine whatever. I asked for a pillow, a blankets and sheets for the pull out and had to wait 45 minutes for them to be brought to me. They did not bring a pillow or blanket just a fitted sheet and a flat sheet. The room was dirty and the tv did not turn off or down I had to unplug it to get to sleep. The bed didn't have a skirt on instead it was wrapped in plastic. It was a king room with a pull out and I was given 2 towels one wash cloth and no mat for the floor. The "free breakfast" had a make a waffle station with waffle mix and syrup and 2 bagels and nothing a few pieces of days old fruit. That was it. (And we were there at 8:30am) finally at check out I waited at the desk for 35 minutes and no one came to the desk. I called the number online for the hotel and he said "I'll be down in the next 45 minutes I'm with a customer" 20 minutes later he came down and as rude. Then I had to wait another 15 minutes for our room to be "inspected" before reviving my 200$ back. Honestly it was a whole mess.
Stayed 1 night in Nov 2024

2/10 Terrible

Brandon

Stayed 1 night in Nov 2024

2/10 Terrible

Dana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpaid for bare minimum.
Stayed 1 night in Nov 2024

2/10 Terrible

Anthony

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not have a room on the 17 my check in late evening the room they had the air conditioner was not working room was hot and dirty carpet stains and smells i have been fighting with them to cancel they have not do far And i cant get you all to help
Stayed 9 nights in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone we spoke to at check-in was great!
Stayed 1 night in Oct 2024

2/10 Terrible

Gerald

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The inside of the hotel looked like spot that changes by the hour. Carpet in main hallway torn up, floor squeaked as you walked, whole inside main area and room smelled like bleach. The bleach smell gave me a headache. The bed didn't look clean, and there was no night staff. Only a police officer. I checked in but came back later in the evening and checked out.
Stayed 1 night in Oct 2024

8/10 Good

Brad

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Vickie

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty unsafe some of the staff was not helpful. No staff was there on 3rd shift TVs wouldn’t work in the rooms, smelt like dogs, cats, and other animals a place that I would not recommend anyone to go. The Health department needs to come and shut it down. I had to clean my own room because it was filthy you have to see it for yourself, but I would not get a room there first and last time that I would be there I’ve gone too many La Quinta Inn suites this is the first one I’ve seen looks like this and the ones who’s running it should be a shame of themselves because the manager’s office look terrible too and to bring kids to work with the building in that condition that says a lot about the people who’s running that place I could say more and what I said it’s kinda nice coming from me
Stayed 3 nights in Oct 2024

6/10 Okay

Karen

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 7 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Amenities
Smelled terrible. Dirty, No night staff for check in. Only stayed to sleep. No breakfast
Stayed 1 night in Oct 2024

2/10 Terrible

Valdecyr, WELLINGTON

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I really should have paid attention to the other reviews. If I could review with 0 stars, I would. Upon arrival, the front desk woman kept her head down watching her tablet completely ignoring us, with zero customer service manners. I asked if she had a room at ground level. She looked at the computer, grabbed a key and started walking towards the hallway (without saying a word, I didn’t know what she was doing), then she came back and gave me the key to a room at lower level. When we entered the room, it had a horrible strong odor, horrible mattress, walls that looked under construction, but the odor was enough for me to go back to the front desk and ask if we could get another room. She rolled her eyes and said no. I asked why, since I had another room reserved for me and the one she gave was a trade, so my original room was still available. She replied very rude saying that I had gotten what I paid for, if I didn’t like it, I could get out and go find another hotel. She had said that the manager was on the property but she refused to page him. When I asked for a customer service phone number, she just put her head down again back to watch her movies or whatever. Again, if you can, avoid this property at all cost. They should be closed down as it is a shame for the brand. Zero quality, zero service.
Stayed 1 night in Sep 2024

2/10 Terrible

Madyson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Kids running in the halls. Grown people laying in hallways, no hot water for 2 of the 4 days I was there, room had bad odor, fridge did not work, and the tv only had one channel. It seems as if the staff lived there. Not the best stay at all.
Stayed 5 nights in Sep 2024

2/10 Terrible

Gary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We walked in Hotel, and it was filthy. Floors, walls, and clerk didn’t even get up to help us. We walked out and never stayed in that dump. People hanging out in parking lot made us feel unsafe and we didn’t want to leave our car there. Corporate needs to address this property. Expedia so far has been no help in getting charges resolved.
Stayed 1 night in Oct 2024

2/10 Terrible

Keesh

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First off let me explain the audacity of this place..I walk in there is not one person at the front desk. It was kids playing in the lobby and behind the front desk wow!..after 12am...when they should be sleep for one thing. The two kids had to go outside an get the young lady who works the front desk... So I said okay unprofessional. Really thought I was going to get a good night sleep. Nope! 😐 Booked a King room wasn't available but was available on line. So the young lady checked us into a Double room I was okay with it. Get to the room the door was open.it wouldn't close so we had to slam cool small thing only one night we will be okay... Pull the covers back on the bed an I was disappointed because I was soo sleepy. Hair and crumbs from the last guess who slept in the bed. Sheets was never changed. Didn't even want to take a picture. Asked for another room to accommodate this Atrocity of the matter. Didn't have any rooms so I asked for a full refund but never again. I was pissed because I ended up sleeping in my car and my refund 3-5 business days! Unhappy all the way around.
Stayed 1 night in Sep 2024

2/10 Terrible

Dharanendra

Disliked: Staff & service
It was an awful experience at Quality Inn, Columbus, OH!! I had reserved 2 rooms and when we reached at 2AM on the day of the check-in, we got keys for 2 rooms. We were able to get inside one room but other room key was not working. Also, we were hearing someone talking from inside. When checked at the front desk, they did not even provide an alternate room and one family ended up staying in car until morning. Front desk staff asked us to check with Manager, but manager did not even show up at the hotel. I have even tried to reach out via an email, but they did not have courtesy to reply to an email and acknowledge. They did not even refund the amount for one room. Front desk staff always points to manager for any issues but manager does not even show up to the hotel. We waited till 10AM in the morning for the manager, but no luck. Totally, it was a terrible experience at this hotel. I would never chose Quality Inn for my any of my future trips. I don't even recommend this to my friends.
Stayed 1 night in Sep 2024

2/10 Terrible

Tabitha

Stayed 1 night in Sep 2024

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Taylor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so gross. The room was filthy, there was trash and dirty linens in the hallways when we checked in and when we checked out. There are stains everywhere, the bathroom floor was sticky, the hallway on the first floor was sucked in on one side. While checking into the hotel, the front desk woman was literally on the phone with her friend and it was very confusing as to when she was talking to me and when she was talking to her friend because she never hung up or paused her call. On top of all that the ice machine and the TV were broken. Seriously, don't come to this hotel.
Stayed 1 night in Sep 2024

6/10 Okay

Denetria

Disliked: Amenities, property conditions & facilities
My room didn’t have a chair in front of the desk. The room was also missing a microwave so I had to eat my food cold. Other things weren't there either. That was the worst place I ever stayed in. It was too ghetto.
Stayed 1 night in Sep 2024