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Quality Inn and Suites Monterey, TN - Crossville, TN

2.5 star property

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Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk
Suite, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
522 East Stratton Avenue, Monterey, TN, 38574
  • Tennessee Tech University
    ‪19 min drive‬
  • Cummins Falls State Park
    ‪35 min drive‬
  • Burgess Falls State Park
    ‪37 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn and Suites Monterey, TN - Crossville, TN

Hotel in Monterey with free breakfast and 24-hour front desk
This smoke-free hotel features laundry facilities, a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided.
Quality Inn and Suites Monterey, TN - Crossville, TN offers 50 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Monterey hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn and Suites Monterey, TN - Crossville, TN. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include meeting rooms, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 26.1 miles (42 km) from Cummins Falls State Park and 31.5 miles (50.7 km) from Dale Hollow Reservoir
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Quality Inn and Suites Monterey, TN - Crossville, TN also features laundry facilities and a lift. Free self parking is available.

This Monterey hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Late check-in fee: USD 25
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from September 10 2024 to May 31 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a deposit of USD 35 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 35 per night
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: USD 25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Bethel Inn Suites
Super 8 Hotel Monterey
Super 8 Monterey Hotel Monterey
Bethel Inn Monterey
Bethel Monterey
Bethel Inn Suites
Quality Inn Suites
Quality Inn and Suites Monterey, TN - Crossville, TN Hotel
Quality Inn and Suites Monterey, TN - Crossville, TN Monterey

Quality Inn and Suites Monterey, TN - Crossville, TN Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 362 out of 743 reviews
Rating 8 - Good. 245 out of 743 reviews
Rating 6 - Okay. 78 out of 743 reviews
Rating 4 - Poor. 33 out of 743 reviews
Rating 2 - Terrible. 25 out of 743 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sheila

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Efforts are being made to upgrade this property. I stayed on a floor that had been recently remodeled. It was very nice. Other floors are being remodeled.
Stayed 2 nights in Dec 2024

8/10 Good

DAVID, ROUND O

Stayed 3 nights in Dec 2024

8/10 Good

DAVID, ROUND O

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was quiet enough, and clean, and in general, worth the price we paid at Travelocity. However, we were charged an additional $75.00 pet fee at the door, $25.00 per day for 3 days, carrying a cat with us. This extra fee was not mentioned when we checked out at Travelocity. And the hotel is not as pet friendly as it says it is. We were told when we got there it is a dog friendly hotel, not a cat friendly one. This was not stated on the Travelocity website when we paid for the room. They still allowed us to have the cat, however. Also on the plus side, this hotel has very good complimentary breakfast, with waffles, cereal, muffins, yogurt, sausage, and eggs, with coffee and orange juice to drink. We liked the location of the hotel. And the staff was courteous to us at check-in and check-out.

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Syble

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great one night stay
This was a nice hotel to stay in. Our fur babies were welcomed. It was a safe location. It was right off the interstate. My mom and I stayed here so we didn't have to drive so far going to the mountains in one day.
Stayed 1 night in Dec 2024

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House next door was a crap hole.
Stayed 2 nights in Nov 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a clean nice place, breakfast and coffee is good, services great too, not unhappy
Stayed 9 nights in Nov 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Nov 2024

4/10 Poor

Howard

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was rude and not helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Stay
The staff was fantastic. The hotel was very nice and clean. Check in was a breeze. There is a hot breakfast. I can’t say enough about the wonderful staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Faith

Stayed 1 night in Oct 2024

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service
Great people and good value
Clean facility with great staff. Very good value for price. Very close to restaurants. Absolutely where I will stay if I return to that area.
Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Tammie, Hamilton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were told they were doing some renovation. Lets just say they need a lot. Foyer and rooms carpet smelled like pee. Curtains in the room had mold on them.
Stayed 1 night in Nov 2024

6/10 Okay

Suzanne

Stayed 2 nights in Oct 2024

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean ans efficient. Perfect for our ouber night traveling trip
Stayed 1 night in Nov 2024

6/10 Okay

Sharon

Travelled with group
Liked: Staff & service
Desk clerk went above and beyond to ensure an enjoyable stay. The tv remote didn't work. He tried to program several other remotes but wouldn't connect. TV had to stay on one chAnnel. Overall. great price!
Stayed 1 night in Oct 2024

8/10 Good

Allen

Stayed 1 night in Oct 2024

2/10 Terrible

Wendy

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The room is outdated smells like mildew and my daughter said she felt like bugs were crawling on her through the night

10/10 Excellent

Jill

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This is a quiet and safe place right off the interstate. Staff is very nice.
Stayed 2 nights in Oct 2024

6/10 Okay

Marilyn

Travelled with pets
You could tell the property is old. It was clean.
Stayed 1 night in Oct 2024

6/10 Okay

Nicole

Liked: Staff & service
For the price it was a good stay for one night.
Stayed 1 night in Oct 2024

10/10 Excellent

Britney

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly. The parking was absolutely great. You're literally right there at your room. When you park, the clean hotel rooms were absolutely fantastic. The breakfast was great, and I can't commend.Enough, how friendly and inviting the staff were
Stayed 2 nights in Oct 2024