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Western Inn

2.5 star property

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Photo gallery for Western Inn

Lobby
Front of property
Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets
Hallway
Indoor pool

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
1842 Madison Ave., Council Bluffs, IA, 51503
  • Place, Bowlero Council Bluffs
    ‪6 min walk‬
  • Place, Henry Doorly Zoo and Aquarium
    ‪7 min drive‬
  • Place, CHI Health Center Omaha
    ‪10 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
AmericInn by Wyndham Council Bluffs
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.3 out of 5, 977 reviews
The price is €67
includes taxes & fees
21 Dec - 22 Dec
AmericInn by Wyndham Council Bluffs

About this property

Western Inn

Suburban hotel with free breakfast and 24-hour front desk
An indoor pool, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a library and express check-out are on-site.
Western Inn offers 51 accommodations with a hairdryer and free toiletries. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Western Inn. During your stay, you're just a quick walk from Bowlero Council Bluffs. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and library
  • Guests speak favourably about the clean guestrooms and the value of their stay
  • 9 minutes by car from Henry Doorly Zoo and Aquarium and 10 minutes from CHI Health Center Omaha
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served. An indoor pool, a library, and a vending machine are also featured at the business-friendly Western Inn. Free self parking is available.

This Council Bluffs hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Western Council Bluffs
Western Inn Council Bluffs
Western Inn
Western Inn Hotel
Western Inn Council Bluffs
Western Inn Hotel Council Bluffs

Western Inn Reviews

Reviews

6.2
Rating 10 - Excellent. 199 out of 1001 reviews
Rating 8 - Good. 236 out of 1001 reviews
Rating 6 - Okay. 174 out of 1001 reviews
Rating 4 - Poor. 174 out of 1001 reviews
Rating 2 - Terrible. 218 out of 1001 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

david

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Air conditioning was subpar at best room was clean but in need of repairs
Stayed 1 night in Sep 2025

2/10 Terrible

Margaret

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NO WAY!

The pictures were deceiving. It appeared to be a decent hotel. A group of 7, we got 2 rooms. I walked into my room, the heat bursted out the door as soon as I opened it. Rich with the scent of dog urine. It’s pet friendly, but whoever had pets was not. They picked the feces off the floor but left whatever stuck to the carpet. I have never seen anything as disgusting. My mom came in. She ended up getting us about her room. It was even worse with the smell. We opened the windows hoping to air it out. We all rode in silence to get dinner. All in shock. As we came too we realized we are not that desperate to accept those conditions. We got back. I walked into my mom’s room and I was shocked at how disturbingly stained her carpet was. Not an area of the carpet was unstained. I’m not even exaggerating when I say we couldn’t even take our shoes off in there. Back to airing out the rooms it actually seemed worse. It was appalling. My mom’s room actually had blood on the wall and a used bar of soap in the bathroom. I don’t know what kind of operation they are running but hotels.com needs to take this off the site.
Stayed 1 night in Sep 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

STEVAN

Liked: Staff & service
Disliked: Property conditions & facilities
gave us an occupied room, had to change/ shower did not work/ live bugs in bathroom/ in need of refurbishing
Stayed 1 night in Sep 2025

6/10 Okay

Heath

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Amber

Stayed 1 night in Sep 2025

8/10 Good

terra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice and quiet there.
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Decent
Stayed 5 nights in Sep 2025

2/10 Terrible

Larry

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be condemned. Vomit on the bed blanket, old food in the fridge opened containers in the shower, dity carpets a/c only had a fan, no cooling. My wife slept with her clothes on for fear of disease
Stayed 1 night in Sep 2025

4/10 Poor

Steven

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Had two rooms. One of the entry doors to our room was hard to shut, the door didn’t line up with the door jam so had to slam it shut just to close it. The toilet in one of the rooms was broken on the seat and you had to hold the handle to flush it. The shower did not drain well so you were standing in water to almost the calves with hardly any time being in the shower. There was mold, mildew under the air conditioner. Smelled like cigarette smoke in the lobby although it is a smoke free place.
Stayed 3 nights in Aug 2025

6/10 Okay

Eva

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room has dirty walls, carpet looks dirty. The towels were stained pink. Tv didn't work.
Stayed 1 night in Aug 2025

8/10 Good

Mindy

Stayed 2 nights in Aug 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A ok

Very good
Stayed 5 nights in Aug 2025

10/10 Excellent

juan

Travelled with partner
Liked: Amenities
Good all
Stayed 1 night in Aug 2025

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A little run down.
Stayed 1 night in Aug 2025

2/10 Terrible

Dorthy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No AC in first room, toilet broke in second room. Drawing from kids on walls
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Stayed 1 night in Jul 2025

8/10 Good

Carl

Always room for improvement!
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities
Staff was very polite nice and accommodating.
Stayed 1 night in Jul 2025

10/10 Excellent

Jamea

Liked: Cleanliness, staff & service, property conditions & facilities
Like everything about it the people the rooms everything was great
Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great as always
Stayed 2 nights in Jul 2025

2/10 Terrible

Jake

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Property didn't look like the pictures posted. Got there and the first room was stained and dirty. Toilet wouldn't flush. Got moved to their "best room" .. once in the room there were holes in the bathroom doors, window glass was falling out of the opening to the outside of the property. Bed sheets were stained as well as the chairs in the room for sitting. Strong urine odor in bathrooms of both rooms. Receptionist was nice and understood the concern. He mentioned he has told the owner about these issues before and they do not care or make any changes. Receptionist was honest and tried to help as much as he could. Property owner is to blame for how this all was. Other guest were trying to also leave due to the same issues. Place should be shut down.
Stayed 2 nights in Jul 2025

4/10 Poor

DUSTIE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025