Clarion Hotel The Colony - Plano West

2.5 star property

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Photo gallery for Clarion Hotel The Colony - Plano West

Outdoor pool, pool loungers
Point of interest
Property amenity
Point of interest
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Gym
  • Laundry
  • Parking included

Explore the area

Map
4301 Paige Road, The Colony, TX, 75056
  • Hawaiian Falls The Colony
    ‪5 min walk‬
  • Legacy West
    ‪6 min drive‬
  • The Shops at Legacy
    ‪6 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪19 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Clarion Hotel The Colony - Plano West

Suburban hotel with 24-hour fitness centre and seasonal outdoor pool
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site. Housekeeping is available on request.
Clarion Hotel The Colony - Plano West offers 122 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Clarion Hotel The Colony - Plano West. During your stay, you're just a quick walk from Hawaiian Falls The Colony. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi
  • Free self-parking
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 1-minute drive from Hawaiian Falls The Colony and 6 minutes from Legacy West
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Clarion Hotel The Colony - Plano West offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. A business centre and a meeting room are available.

Public spaces have free WiFi. Event space at this hotel measures 1324 square feet (123 square metres) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Clarion Hotel The Colony - Plano West. Free self parking is available.

This The Colony hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12.99 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 1,324 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 26 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • An off-lead area is available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 12.99 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in October.
  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clarion Hotel
Holiday Inn Plano The Colony
Clarion The Colony Plano West
Clarion Hotel The Colony Plano West
Holiday Inn Plano The Colony an IHG Hotel
Clarion Hotel The Colony - Plano West Hotel
Clarion Hotel The Colony - Plano West The Colony
Clarion Hotel The Colony - Plano West Hotel The Colony

Clarion Hotel The Colony - Plano West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 738 out of 1164 reviews
Rating 8 - Good. 231 out of 1164 reviews
Rating 6 - Okay. 94 out of 1164 reviews
Rating 4 - Poor. 40 out of 1164 reviews
Rating 2 - Terrible. 61 out of 1164 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like that they process a $50 deposit and then you have to wait 3-5 days to get it put back in your bank. Many places use the card with a hold only and don't process it. They charge it and they also charge $13/person if you want to buy the breakfast they advertise as" hot breakfast available. " They should include price info if they are charging you.
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location off of the highway and near lots of retail.
Stayed 1 night in Dec 2024

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities
Large clean rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was great. Didn’t have to travel far for food or shopping.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night and everything was perfect
Stayed 1 night in Dec 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Fabiola

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel from the entrance doesn’t look bad but once you come to the room it is dirty . The restroom has roaches there is no remote for the tv it is absolutely horrible . I was going to the front desk to tell them about the room and there was no one there. Either way the probably going to ask me to move but I had two rooms and both are the same so I’m sure all the rooms are the same . Right when I was about to close up I notice the locks on the doors are broken so then that’s an unsafe for my 4 year and newborn
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go to Comfort Suites
The Clarion was a disaster hotel the bed sheets and the pillow sheets smelled so bad I had to take a shower twice to get it off me then the towel had a hole in it and the coffee must have been expired it was not good and then finally the TV guide did not match the movie it's like they need to upgrade or fix it so I was very disappointed comfort suites was 1,000%.
Stayed 1 night in Dec 2024

10/10 Excellent

milo, APO

Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

8/10 Good

claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located in a great area.
Stayed 3 nights in Dec 2024

10/10 Excellent

Danielle

Stayed 1 night in Nov 2024

10/10 Excellent

Kristina

Stayed 1 night in Nov 2024

10/10 Excellent

Felonesecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Very quiet and clean
Stayed 1 night in Dec 2024

10/10 Excellent

Teri

Stayed 2 nights in Dec 2024

6/10 Okay

Tracy

Liked: Staff & service, room comfort
Disliked: Cleanliness
Easy check in. But our door scraped across the floor and we had to SHOVE it open. Floor was sticky. When we left for dinner the entire floor smelled like marijuana.
Stayed 1 night in Dec 2024

6/10 Okay

Courtney

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Had better
Didn't realize it was a handicapped room. Been here since Friday, today is Monday night, no housekeeping. Staying here a week, not cheap, AC & TV are on the fritz.
Stayed 1 night in Dec 2024

10/10 Excellent

vinod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

8/10 Good

Akinpelu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk agent with a nose piercing was very nice to me
Stayed 3 nights in Nov 2024

6/10 Okay

Sue

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was nice except when you turned off the main light it turned off the alarm clock and plug ins between the beds as well. Not very convenient.
Stayed 1 night in Dec 2024

10/10 Excellent

Patti U

Stayed 3 nights in Aug 2024

10/10 Excellent

Patti U

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024