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Sheraton McKinney Hotel

3.5 star property

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Photo gallery for Sheraton McKinney Hotel

Lobby
Hypo-allergenic bedding, down duvets, in-room safe, desk
Exterior
Hypo-allergenic bedding, down duvets, in-room safe, desk
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Laundry

Explore the area

Map
1900 Gateway Boulevard, McKinney, TX, 75070
  • Medical City McKinney
    ‪15 min walk‬
  • Allen Premium Outlets
    ‪5 min drive‬
  • Allen Event Center
    ‪6 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪34 min drive‬

Room options

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Sheraton McKinney Hotel

Pet-friendly hotel connected to the convention centre in McKinney with free parking
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Sheraton McKinney Hotel offers 187 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sheraton McKinney Hotel. During your stay, you'll be connected to the convention centre and within walking distance of Medical City McKinney. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes by car from Stonebriar Centre Mall and 14 minutes from Legacy West
  • Free local-area shuttle service
  • Dogs welcome for a fee
Sheraton McKinney Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. Event space at this hotel measures 7632 square feet (709 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Sheraton McKinney Hotel. A free area shuttle within 5 mi is available. Free self parking is available.

This 3.5-star McKinney hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.
Sweetwater Bar and Grill – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sweetwater Bar and Grill

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (7,632 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Grab bar in bathtub (61 centimetre high)
  • Grab bar near toilet (84 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 October to 28 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00
  • 0.588 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 15 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton McKinney Hotel
Sheraton McKinney
Sheraton McKinney Hotel Hotel
Sheraton McKinney Hotel McKinney
Sheraton McKinney Hotel Hotel McKinney

Sheraton McKinney Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 687 out of 1000 reviews
Rating 8 - Good. 182 out of 1000 reviews
Rating 6 - Okay. 55 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

SILVIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean convenient accessible
Stayed 1 night in Feb 2025

6/10 Okay

Ore

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I got charged more than what I was told I’d get charged and when I asked the lady at the front desk why that happened. She was beating around the bush about the charge. She first said it was because I booked it from a third party website. And then she changed her mind and said it is for incidentals and when I want to get snacks or breakfast. They already charged me for the overpriced breakfast which they didn’t inform of either. The guy from the night before simply said “breakfast is available “ and didn’t mention you have to pay for it. So now I got charged for some incidental that she said I would get refunded but I never did and I also got the hidden fee of breakfast. Will make sure to not book at Sheraton again.
Stayed 1 night in Feb 2025

8/10 Good

Ivan

Travelled with family, Business traveller
Liked: Amenities
Very nice
Stayed 1 night in Jan 2025

10/10 Excellent

Demarcus

Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice!
Stayed 1 night in Nov 2024

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay

The best sheets! So silky.
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really liked the room space and furnishings.
Stayed 1 night in Jan 2025

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar is awesome
Stayed 1 night in Jan 2025

6/10 Okay

JAMES

Stayed 2 nights in Jan 2025

10/10 Excellent

Blake

Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Travelled with family

Keep driving!

The lobby, dinning area, and fitness center were nice and bright. The hotel is old, the entrance is not lit up or inviting at all. It looks like the back door. The guest parking side is much more inviting, but it’s a long walk. Staff is very nice, but the rooms are old. We stayed during the ice storm and couldn’t get the room to cool off at all. The hotels heat was on and it was apparent that you were getting heat in your room no matter what. As far as I could tell, they do not offer queen beds only double. And those double beds are tiny! There’s no was a couple could sleep in a double. They’re located just off the freeway, however, the access is ridiculously difficult to get to if you’re coming from the north or west. Overall I’d give 2 stars and NOT stay there again.
Stayed 2 nights in Jan 2025

2/10 Terrible

Ronette

Business traveller
Disliked: Staff & service
Trip was canceled due to weather, was told Sheraton would not refund stay by hotels.com. Refund Policy is terrible.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vary clean!
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!

10/10 Excellent

Bruce

Liked: Amenities, property conditions & facilities
My favorite place to stay… I can’t say anything negative about this place.. Always great staff!! Clean comfy rooms!! Bathrooms are roomy and very stylish …. Great price for what you get… Sheraton is nbr-1 in my books !!
Stayed 2 nights in Jan 2025

2/10 Terrible

April

Stayed 1 night in Jan 2025

10/10 Excellent

Marcin

Liked: Cleanliness
Great
Stayed 2 nights in Jan 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2024

10/10 Excellent

Rebecca S

Travelled with family
Liked: Amenities
Clean and comfortable! Would stay again!
Stayed 1 night in Dec 2024

10/10 Excellent

Arab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues

10/10 Excellent

Andre

Travelled with family
Stayed 1 night in Dec 2024

2/10 Terrible

Jeremy

Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

LeAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeremie

Stayed 1 night in Dec 2024