6/10 Okay
Alicia
Travelled with family
23 Dec 2024
Liked: Cleanliness, staff & service
Oh What A Night!!
Oh what a night!
The front desk staff was very helpful and friendly. The hotel was chaos. Dogs barking, loud music, children screaming. We checked in and went to a family function and upon returning, there was four police cars. Two women were fighting and we were told that one of them pulled a knife on the other. At 10:30 PM there was a child, about 9 or 10 years old roaming about with a basketball. People were just wandering around the hotel , some guests were just loitering outside having a smoke.
Our room was slightly decent but clean. There was only two thin sheets on the bed two small pillows. There were not enough towels, a set of hand towels would have been nice. There was a decent kitchen but a roll of paper towels would have been good to have there. Only one night table and no chair to sit down on other than the chair at the small desk.
Upon checking out there was no one at the front desk and when we dialed 500 per the instructions at the door, there was no answer. There was a handy of some sort(could have been a guest) that did not speak English and gestured for me to leave the key under the window at the front desk. I found out that this hotel allows people to rent weekly or monthly. I know that many hotels offer this service but there should be a level of better quality control for those that are staying short term.
I did not expect hear mariachi music and Beat It by Michael Jackson played loudly on my hotel room floor.
I guess you get what you pay for! Chaos!
Alicia
Stayed 1 night in Dec 2024