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Surety Hotel

4.0 star property

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Photo gallery for Surety Hotel

Minibar, in-room safe, individually decorated, individually furnished
Bar (on property)
Billiards
Minibar, in-room safe, individually decorated, individually furnished
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service

Explore the area

Map
206 6th Ave., Des Moines, IA, 50309
  • Des Moines Civic Center
    ‪7 min walk‬
  • Iowa Events Center
    ‪13 min walk‬
  • Wells Fargo Arena
    ‪14 min walk‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪16 min drive‬

Room options

View all photos for Basic Room

Minibar, in-room safe, individually decorated, individually furnished

Basic Room

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Minibar, in-room safe, individually decorated, individually furnished

Room

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Room

  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Minibar, in-room safe, individually decorated, individually furnished

Room

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for City Room

Minibar, in-room safe, individually decorated, individually furnished

City Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Surety Hotel

Hotel with 2 restaurants, a quick walk to Des Moines Civic Center
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and conference space.
Surety Hotel offers 137 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 55-inch LED televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Surety Hotel. During your stay, you're just a quick walk from Polk County Courthouse. Features include free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Within a 15-minute walk of Des Moines Civic Center and Iowa Events Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include 4 meeting rooms and coworking spaces.

WiFi is free in public spaces. Event space at this hotel measures 2969 square feet (276 square metres) and includes conference space. Surety Hotel also features a 24-hour fitness centre, coffee/tea in common area, and concierge services. For a fee, parking is available.

This 4-star Des Moines hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Mulberry Street Tavern – On-site restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.
Outdoor Courtyard – On-site restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Surety Coffee Shop – On-site coffee shop. Open selected days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 25 per night)
  • Street parking available
  • Parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Mulberry Street Tavern
  • Outdoor Courtyard
  • Surety Coffee Shop

Things to do

  • 24-hour gym
  • Billiards/pool table

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2,969 square feet of conference space
  • 4 meeting rooms
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between noon and 2:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

The property charges 2.68 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Nearby parking fee: USD 25 per night (98 ft away)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between noon and 2:00 PM
  • Credit card charges are subject to a surcharge of 2.68 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Surety Hotel Hotel
Surety Hotel Des Moines
Surety Hotel Hotel Des Moines

Surety Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 753 out of 965 reviews
Rating 8 - Good. 124 out of 965 reviews
Rating 6 - Okay. 47 out of 965 reviews
Rating 4 - Poor. 20 out of 965 reviews
Rating 2 - Terrible. 21 out of 965 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Sandy, Nevada

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly check in staff and dependable accommodations with easy parking. The dinner was delicious. The bartender was not friendly or interested in serving us.
Stayed 1 night in Dec 2024

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun and dog friendly
I was taking a road trip back home and wanted to visit my friend in on the way. Staying in this hotel was like staying in absolute luxury the food was amazing and the view from my room was immaculate. The room was clean the bathroom was big and fancy. My dog also had a great time conning the front desk ppl into giving her all of the treats
Stayed 2 nights in Nov 2024

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2024

6/10 Okay

Gregg

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Staff was excellent. Hotel property is a nice mix of new and old historic hotel. More attention needs to be given to cleanliness: bathroom vanity, floors, bar top in breakfast area and outside perimeter.
Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Stayed 1 night in Dec 2024

10/10 Excellent

Forrest

Stayed 1 night in Dec 2024

8/10 Good

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Georgena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms pretty small
Stayed 1 night in Dec 2024

10/10 Excellent

Natalie

Travelled with partner
Rooms are beautiful, restaurant is amazing.
Stayed 1 night in Dec 2024

10/10 Excellent

Jon, Omaha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our latest stay at the Surety which happened to be Christmas Eve. The restaurant and bar was at full capacity with diners. A definite Christmas oasis as most of the rest of downtown Des Moines was quiet. A testament to food and restaurant that so many would seek it out on Christmas eve. Staff as always were welcoming and friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

ALI

Stayed 1 night in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
My fiancée and I had a wonderful stay at the Surety! We were in town to see the Mannheim Steamroller Christmas show at the Civic Center. The Surety is within walking distance to the Civic Center. The room was very clean and comfortable! We had dinner at the Mulberry Street Tavern inside the hotel and that was wonderful too!
Stayed 1 night in Dec 2024

10/10 Excellent

Jennie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully redone and rhe staff could not have been friendlier. We will absolutely stay again!
Stayed 1 night in Dec 2024

10/10 Excellent

Ardeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great clean room and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 2 nights in Dec 2024

8/10 Good

Robin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Old bank building retains its original charm in sleek updated rooms. We stayed on 11th floor and had a killer view. Restaurant was overpriced and food was not good. Both meals were a bust or we’d give this 5 stars
Stayed 1 night in Dec 2024

10/10 Excellent

Amber

Stayed 4 nights in Nov 2024

10/10 Excellent

Daniel W.

Stayed 1 night in Nov 2024

10/10 Excellent

whitney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prettiest hotel. Nicest staff
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Stayed 2 nights in Aug 2024

10/10 Excellent

Ismet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2024

2/10 Terrible

Julie

Stayed 2 nights in Sep 2024

10/10 Excellent

Amie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Great service and Great food! Beautiful quaint hotel!
Stayed 1 night in Dec 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
Stayed 1 night in Nov 2024