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The building is well maintained, there was no cigarette smell as is often the case in "non-smoking" hotels. When we arrived to check in, we passed staff members during their smoke break near the entrance. The smoking there was not a problem for us. We waited only briefly until staff entered and helped us. In such instances, I suggest the staff member could immediately follow guests into the building to render excellent service. Staff were uniformly pleasant and very helpful. I recommend this hotel.
Clean room, friendly staff, but sort of off the beaten path so not too many people staying there. Free breakfast is just waffles or cereal. But there is a Bob Evans restaurant in the same parking lot. Great breakfast there plus decent lunch/dinner choice.
Ronald
Stayed 5 nights in Nov 2024
2/10 Terrible
Robert
1 Dec 2024
Reservation canceled more than a week ago. Refund refused. I wonder if the room stayed empty or of it was rented?
At Check In there was a Problem, But the Staff handled it Very Well.
Breakfast was Always Underwhelming, Very Few Items Not Attended to Properly By Desk Staff.
Forgot to Lock Car Last Night, Car was Ransacked
Michael
Stayed 3 nights in Nov 2024
4/10 Poor
Linda
25 Nov 2024
I did not like that they ran out of breakfast at 750am and no one was at the front desk to tell them. Also, no one was at the front desk when i checked out around 8:30am.