4/10 Huono
Tarkistettu asiakas
3.3.2015
Huonoa: Siisteys ja henkilökunta ja palvelu
Avoid!
At arrival we were told that our room was not at the main building, but across the street in the other building. The main building only had suites (suites at Super 8?!). Also the jacuzzi was out of order and the water in the pool was ice cold.
The young man at the front desk was very nice and upgraded (?) us without any extra charge to the main building. The room was very big and looked ok, but the bathroom was really small. The room smelled so strongly of some kind of cleaning detergent that it was hard to stay in the room. Either the carpet had been just washed or they were trying to hide something.
Well in the morning my daughter found the reason for that; a big vomit stain on the other bed's bed cover... A took a picture of it, gross!
The pillows were also like rocks, we all had a terrible headache the next day.
In the morning we couldn't find the breakfast room so we went to the reception to ask for it, but there was no one. We rang the bell, but nobody showed up. We finally found the breakfast room and everything looked ok. But when we tasted the coffee, we were up for another disappointment: the coffee was cold. That was it, we packed our bags and almost ran out of the hotel, I jammed the room keys between the front desk's doors, because there was still nobody to be seen.
Never again! I don't understand how this hotel could have gotten such good reviews!