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Courtyard by Marriott Erie Bayfront

3.0 star property

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Photo gallery for Courtyard by Marriott Erie Bayfront

Indoor pool, seasonal outdoor pool, pool loungers
Junior Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down duvets, desk, laptop workspace
Meeting facility
Hallway
Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Bay View (Balcony) | Premium bedding, down duvets, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast available
  • Spa
  • Bar
  • Free airport shuttle
  • Parking available

Explore the area

Map
2 Sassafras Pier, Erie, PA, 16507
  • Bayfront Convention Center
    ‪4 min walk‬
  • UPMC Hamot
    ‪15 min walk‬
  • Warner Theatre
    ‪20 min walk‬
  • Erie, PA (ERI-Erie Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, down duvets, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, Courtyard View

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Bay View (Mobility/Hearing Access, Roll-In Shwr)

42-inch LCD TV with satellite channels, Netflix, Hulu

Junior Suite, 1 King Bed with Sofa bed, Bay View (Mobility/Hearing Access, Roll-In Shwr)

  • 49 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Bay View

Premium bedding, down duvets, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, Bay View

  • 29 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking | Living area | 42-inch LCD TV with satellite channels, Netflix, Hulu

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Bay View

42-inch LCD TV with satellite channels, Netflix, Hulu

Suite, 1 Bedroom, Non Smoking, Bay View

  • 62 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Bay View

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Bay View | Premium bedding, down duvets, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Bay View

  • 29 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Bay View (Mobility/Hearing Accessible, Tub)

42-inch LCD TV with satellite channels, Netflix, Hulu

Junior Suite, 1 King Bed with Sofa bed, Bay View (Mobility/Hearing Accessible, Tub)

  • 49 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Bay View

42-inch LCD TV with satellite channels, Netflix, Hulu

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Bay View

  • 49 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View (Mobility Accessible, Tub)

42-inch LCD TV with satellite channels, Netflix, Hulu

Suite, 1 Bedroom, Bay View (Mobility Accessible, Tub)

  • 62 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Bay View (Balcony)

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Bay View (Balcony) | Premium bedding, down duvets, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Bay View (Balcony)

  • 28 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Courtyard View (Terrace)

Deluxe Room, 2 Queen Beds, Non Smoking, Courtyard View (Terrace) | Premium bedding, down duvets, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, Courtyard View (Terrace)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Bay View (Mobility Accessible, Roll-In Shower)

42-inch LCD TV with satellite channels, Netflix, Hulu

Suite, 1 Bedroom, Bay View (Mobility Accessible, Roll-In Shower)

  • 62 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Courtyard by Marriott Erie Bayfront

Pet-friendly Erie hotel connected to the convention centre, steps from Bayfront Convention Center
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a 24-hour business centre are on-site. Housekeeping is available on request.
Courtyard by Marriott Erie Bayfront offers 192 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium satellite channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Monacella Massage & Kinesiology has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us they can't get enough of Courtyard by Marriott Erie Bayfront's great location. During your stay, you'll be connected to the convention centre and just a quick walk from Lake Erie. Free WiFi in public areas, a free round-trip airport shuttle and a full-service spa are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at The Bistro, a coffee shop that serves American cuisine
  • Full breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Indulge with deep-tissue massages, body scrubs or detox wraps at Monacella Massage & Kinesiology
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Bayfront Convention Center and 15 minutes on foot from Gannon University
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Courtyard by Marriott Erie Bayfront offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 3 meeting rooms, and coworking spaces are available. Event space at this hotel measures 1410 square feet (131 square metres) and includes a conference centre. A seasonal outdoor pool, a 24-hour fitness centre, and spa services are also featured at the business-friendly Courtyard by Marriott Erie Bayfront. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

This 3-star Erie hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
The Bistro – This coffee shop specialises in American cuisine and only serves breakfast.
Shoreline Bar & Grille – This restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle on request
  • Covered parking on site (USD 16 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 7 to 16 for adults and USD 7 to 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Shoreline Bar & Grille
  • The Bistro

Things to do

  • 24-hour gym
  • Fishing
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (1,410 square foot of space)
  • Coworking space

Outdoors

  • Firepit
  • On the bay
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways (97 centimetre high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Hulu
  • Netflix

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 16 for adults and USD 7 to 16 for children
  • Covered self-parking fee: USD 16.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Courtyard by Marriott Erie Bayfront offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Erie Bayfront Hotel
Courtyard Marriott Bayfront Hotel
Courtyard Marriott Erie Bayfront
Courtyard Marriott Bayfront
Courtyard Erie Bayfront
Courtyard by Marriott Erie Bayfront Erie
Courtyard by Marriott Erie Bayfront Hotel
Courtyard by Marriott Erie Bayfront Hotel Erie

Courtyard by Marriott Erie Bayfront Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 671 out of 1005 reviews
Rating 8 - Good. 175 out of 1005 reviews
Rating 6 - Okay. 68 out of 1005 reviews
Rating 4 - Poor. 45 out of 1005 reviews
Rating 2 - Terrible. 46 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful experience, that deserves a thank you and a great review. The Shoreline staff was incredible. Owen especially made the evening special for everyone. The restaurant/bar manager, Chris, was a contributing member of the team. The supportive leadership really shows. An overall pleasurable stay in a great location and views. Room was clean and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Bailey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
We attended an event at the convention center so this location was excellent !
Stayed 1 night in Dec 2024

2/10 Terrible

ravneet

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Maura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Franko

Stayed 1 night in Nov 2024

4/10 Poor

Pearl, van nuys

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
No house cleaning to make bed, remove trash, provide coffee or towels.
Stayed 3 nights in Nov 2024

2/10 Terrible

Kymberly

Disliked: Staff & service, property conditions & facilities
The hotel overbooks rooms in the hope that people don't arrive. They then send them to a hotel more than 10 minutes away and make them get an uber to get there. The hotel they send people to is not at all the same level of hotel as the one booked. They are completely unapologetic about this practice and said they oversold the hotel that night by at least six rooms and this happens all the time. I would not recommend booking this hotel unless you are okay being told when you get there that you have to take an uber to another hotel 10 minutes away.
Stayed 2 nights in Nov 2024

4/10 Poor

Lori

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
We had to pay $15 a night to park in the parking lot, on Saturday 11/17 there was an event at the convention center and we couldn't find a place to park. We never got housekeeping services during our 3 night stay. We did not put a sign on the door to skip us either, had to ask for extra towels each day. The mattress was so hard, my hips, back and shoulder hurt so bad each morning. Very disappointed, when I checked out, I told the clerk I would submit my issues via the site for assistance as I knew she could not assist.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people
Stayed 2 nights in Nov 2024

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
have stayed here before- rooms are nice, had a disabled room...roll-in shower was great, but the beds were at a normal room level...way too high, they need to be at a lower level
Stayed 1 night in Nov 2024

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing views Excellent staff willing to go above & beyond for their guests
Stayed 3 nights in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bar/restaurant staff great service and food excellent. Desk staff very accommodating. Room was super nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sindi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a beautiful property. Very clean and comfortable beds. Restaurant food was delicious. Has a Starbucks inside property. Loved it . Will stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Michael, Effingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lakeside view. If construction wasn't going on at the time we were there we could have walked several places. Overall a great place!
Stayed 2 nights in Oct 2024

2/10 Terrible

Gavin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel used to be the most premier in the area but unfortunately it has gone downhill fast. The location is beautiful and so is the facility, but the upkeep and service has unfortunately severely declined. This hotel was our go-to stay anytime we visited Erie, we even held our wedding reception here. However, after our most recent stay in 2024 we be seeking out somewhere else in the future for our visits to Erie. The room was dirty, with large visible stains on the duvet covers and shower curtain. There was dark hair left from a previous guest on the white sheets and pillowcase. When we tried to phone the front desk to request new linens we realized the phone in the room also did not work. So we went to the front desk and were provided new sheets to change the bed ourselves, but additional duvet covers were not available so we were told to use the extra blankets provided for cots and pull-out couches. When we returned to the room, we realized the bath tub did not drain, and the water would not get hot. So we trekked back downstairs and they finally offered us a new room. This room appeared to be cleaner, but it was still lacking the premium quality feel it did at our previous stays. The parking and food offered onsite are nice and convenient, however given the current state of the hotel it feels overpriced and unnecessary to still be paying extra for these services at this location. Overall very disappointed and will not be returning.
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Cindy

Stayed 1 night in Sep 2024

2/10 Terrible

Jonathan

Disliked: Cleanliness, property conditions & facilities
Black flies in my room, mildew smell, deluxe room with patio looking at the roof instead of the lake when the property is on the lake. SMH
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Sep 2024