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Best Western Heritage Inn

2.5 star property

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Photo gallery for Best Western Heritage Inn

Lobby
Outdoor pool, pool loungers
In-room safe, desk, laptop workspace, blackout curtains
Free breakfast
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

Map
1420 E Monte Vista Ave, Vacaville, CA, 95688
  • Nut Tree Plaza
    ‪9 min walk‬
  • Vacaville Premium Outlets
    ‪19 min walk‬
  • Travis Air Force Base
    ‪14 min drive‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Balcony

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Heritage Inn

Hotel in Vacaville with free breakfast and 24-hour front desk
This hotel features an outdoor pool, coffee/tea in a common area and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and free breakfast.
Best Western Heritage Inn offers 41 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Heritage Inn. During your stay, you're just a quick walk from Bowlero Vacaville. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre and coffee/tea in a common area
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Bowlero Vacaville and Nut Tree Plaza
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served. The business-friendly Best Western Heritage Inn also features an outdoor pool, coffee/tea in common area, and express check-out. Self parking is free.

Smoking is allowed in designated areas at this Vacaville hotel.

Guests are served a free breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per night (maximum USD 100.00 per stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per pet, per night (maximum USD100.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Heritage Inn Vacaville
Best Western Heritage Vacaville
Best Western Vacaville
Vacaville Best Western
Best Heritage Vacaville
Best Western Heritage Inn Hotel
Best Western Heritage Inn Vacaville
Best Western Heritage Inn Hotel Vacaville

Best Western Heritage Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 274 out of 939 reviews
Rating 8 - Good. 275 out of 939 reviews
Rating 6 - Okay. 159 out of 939 reviews
Rating 4 - Poor. 111 out of 939 reviews
Rating 2 - Terrible. 120 out of 939 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
Quite clean nice staff
Stayed 2 nights in May 2025

10/10 Excellent

Ilovea

Business traveller
Liked: Cleanliness, staff & service, amenities
Close to everything
Stayed 5 nights in Apr 2025

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and safe for me
Stayed 4 nights in Apr 2025

8/10 Good

Sanpon

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Stayed 2 nights in Apr 2025

2/10 Terrible

ryan

Disliked: Staff & service, property conditions & facilities, room comfort

Not happy

Aparently your not allowed to have guests over. Cops were called when our bowling team arrived the office gave us no deposit refund because it was a fire hazard having 6 people over and one had a service dog that has a distinct service animal vest and our deposit was not returned and there excuse is that people with allergys come and check in and they had to do a special deep clean and that is against the law due to service animal rights they are not allowed to even question you about the animal. Over all i am not going to return and the door was locked both ways couldnt come in or leave the maintenance man literally had to jump in through a window and was in the room with me and my family over an hour along with the manager ,how many people does it take to change out batterys for the electro ic locks
Stayed 2 nights in Apr 2025

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Sammy

Stayed 1 night in Apr 2025

10/10 Excellent

Armando

Stayed 1 night in Feb 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Nerissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Customer Service

I wasn’t able to check in and they wouldn’t refund me for my stay
Stayed 2 nights in Mar 2025

4/10 Poor

Maria

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The area was great. The staff was amazing, but the room looked like it was in the middle of a remodel. The beds were very uncomfortable.
Stayed 2 nights in Mar 2025

2/10 Terrible

Christina

Stayed 2 nights in Mar 2025

2/10 Terrible

Sudhir

Disliked: Amenities, property conditions & facilities
No good
Stayed 1 night in Mar 2025

8/10 Good

Steven B.

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Claudia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Don

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All in all good.
Stayed 1 night in Mar 2025

8/10 Good

Mark

Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Hermelinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely
Stayed 1 night in Dec 2024

10/10 Excellent

Nerissa

Stayed 4 nights in Feb 2025

8/10 Good

Austin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk employees were a delight!
Stayed 2 nights in Feb 2025

10/10 Excellent

Xay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025