Best Western Gallup West

2.5 star property

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Photo gallery for Best Western Gallup West

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, iron/ironing board, free wired Internet, bed sheets
Pool
Lobby
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym

Explore the area

Map
111 Twin Buttes Road, Gallup, NM, 87301
  • Historic District
    ‪7 min drive‬
  • Gallup Cultural Center
    ‪8 min drive‬
  • Gallup Indian Medical Center
    ‪10 min drive‬
  • Gallup, NM (GUP-Gallup Municipal)
    ‪4 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Gallup West

Hotel in Gallup with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Best Western Gallup West offers 60 accommodations with coffee/tea makers and a hairdryer. 35-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

This Gallup hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Best Western Gallup West gets good marks from our customers. During your stay, you'll be close to Rio West Mall. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Amenities include a business centre, convenience store and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Rio West Mall and 7 minutes from Plaza del Norte
  • Cats and dogs welcome for a fee
WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is served daily. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Gallup West. Self parking is free.

This Gallup hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet, per night
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Gallup West Hotel
Hampton Inn Gallup West
Hampton Inn Gallup West
Best Western Gallup West Hotel
Best Western Gallup West Gallup
Best Western Gallup West Hotel Gallup

Best Western Gallup West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 621 out of 1029 reviews
Rating 8 - Good. 252 out of 1029 reviews
Rating 6 - Okay. 75 out of 1029 reviews
Rating 4 - Poor. 38 out of 1029 reviews
Rating 2 - Terrible. 43 out of 1029 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Harlan

Liked: Cleanliness, staff & service, property conditions & facilities
no thanks
Stayed 1 night in Jan 2025

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
We got a room with a King and a sofa bed which we only used for the sofa to be able to sit back and relax on and watch TV after a long travel day. Spacious room with plenty of room for the dogs not to be under foot. Reasonably priced.
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff, very comfortable and good breakfest
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
1 night stay
Okay, checking in the person at desk was not friendly or informative. I asked location of room, spouse is on a cane. And I asked what time breakfast was open.
Stayed 1 night in Dec 2024

8/10 Good

Lea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though the parking can get easily packed but maybe due to holiday season travelers & please double check the toiletries if ran out such as toilet papers. Otherwise, for overnight stay, we got enough sleep to get to our destination. We will continue staying for we visited our family, from TX to NV. Thank you!
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Stayed 2 nights in Dec 2024

2/10 Terrible

Joumana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the worst hotel I have ever stayed in! I booked through Hotels.com and when I arrive, they did not have my reservation. They did not accept my email confirmation and they charged me twice. And the quality of the room was horrible. The towels were ripped up. There was enough paper towels. There were enough Kleenex there wasn’t enough towels, and the floors were filthy.
Stayed 1 night in Dec 2024

2/10 Terrible

MICKEY, WICHITA

Disliked: Cleanliness, staff & service, property conditions & facilities
I had a reservation with confirmation number and showed up at the property and they said they didn’t have a room for me at 10:00 at night. Total BS and I will never use Travelocity again
Stayed 1 night in Dec 2024

10/10 Excellent

Patrocinio

Stayed 1 night in Dec 2024

10/10 Excellent

emily

Liked: Amenities, property conditions & facilities
M
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Stayed 1 night in Dec 2024

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable ned
Stayed 1 night in Dec 2024

10/10 Excellent

Susanna

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again
The place was nice and safe. Everyone that worked there were very friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Stayed 1 night in Dec 2024

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Amador

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Please get new mattresses.
The spring beds have GOT TO GO! Any time I or my wife moved, the entire bed would screech with the spring noises. I did not sleep at all because of this.
Stayed 1 night in Dec 2024

4/10 Poor

GeorgeAnna

Stayed 1 night in Dec 2024

6/10 Okay

Mansoor

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Adharsh

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel rooms are good and are really maintained well. Bathrooms still need to be remodeled but it was not bad... I would have given 5* except for hot water. It was an issue during both days of my stay.
Stayed 2 nights in Dec 2024

8/10 Good

Kimberly

Travelled with pets
I could hear everything in the hallway and neighbors. Did not sleep very well. The lady that served breakfast was a delight!! So kin and friendly.
Stayed 1 night in Dec 2024

6/10 Okay

Jana

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Bedding was very stained. Hot water didn’t work in shower.
Stayed 1 night in Dec 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
The room was clean, no complaints. The floors were not carpeted which is probably better for cleanliness actually. Breakfast was good. The attendant kept the food well stocked and fresh. She even cleared our plates. Only problem is that the area where the toilet is is very, very small. Check in and check out were easy and the staff was friendly. The room is reasonable size but I would not want to stay for more than two nights. If you had enough stuff to stay for more than two nights it could get cramped.
Stayed 1 night in Dec 2024