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Highland Manor Inn

3.0 star property

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Photo gallery for Highland Manor Inn

Property grounds
Queen with Private Balcony | Balcony
Seasonal outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas
Free daily continental breakfast
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Housekeeping
  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
7766 E Lamar Alexander Pkwy, Townsend, TN, 37882
  • Dark Island Swinging Bridge
    ‪6 min walk‬
  • Townsend Visitor Center
    ‪7 min walk‬
  • Great Smoky Mountains Heritage Center
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪31 min drive‬

Room options

View all photos for King with Balcony, Fireplace & Whirlpool

King with Balcony, Fireplace & Whirlpool | Individually decorated, individually furnished, laptop workspace

King with Balcony, Fireplace & Whirlpool

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King, Jacuzzi & Fireplace - Non Smoking

King, Jacuzzi & Fireplace - Non Smoking | Individually decorated, individually furnished, laptop workspace

King, Jacuzzi & Fireplace - Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen, Upstairs, Non Smoking

Individually decorated, individually furnished, laptop workspace

Two Queen, Upstairs, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Queen with Private Balcony

Individually decorated, individually furnished, laptop workspace

Deluxe Double Queen with Private Balcony

  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Queen with Terrace

Deluxe Double Queen with Terrace | Individually decorated, individually furnished, laptop workspace

Deluxe Double Queen with Terrace

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Leisure Suite with Private Balcony

King Leisure Suite with Private Balcony | Individually decorated, individually furnished, laptop workspace

King Leisure Suite with Private Balcony

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Leisure Suite Terrace Level

Interior

King Leisure Suite Terrace Level

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen with Whirlpool, Terrace, Fireplace

Queen with Whirlpool, Terrace, Fireplace | Individually decorated, individually furnished, laptop workspace

Queen with Whirlpool, Terrace, Fireplace

  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen with Whirlpool, Balcony

Individually decorated, individually furnished, laptop workspace

Queen with Whirlpool, Balcony

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King with Whirlpool, Balcony

Individually decorated, individually furnished, laptop workspace

King with Whirlpool, Balcony

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen with Private Balcony

Queen with Private Balcony | Individually decorated, individually furnished, laptop workspace

Queen with Private Balcony

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Leisure Ground Level

Queen Leisure Ground Level | Individually decorated, individually furnished, laptop workspace

Queen Leisure Ground Level

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queens with Kitchen and Patio

Two Queens with Kitchen and Patio | Individually decorated, individually furnished, laptop workspace

Two Queens with Kitchen and Patio

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Leisure Suite with Fireplace

King Leisure Suite with Fireplace | Individually decorated, individually furnished, laptop workspace

King Leisure Suite with Fireplace

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Highland Manor Inn

Motel in Townsend with free breakfast and seasonal outdoor pool
A conference centre, a seasonal outdoor pool and a business centre are available at this motel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, a meeting room and a computer station are on-site.
Highland Manor Inn offers 49 air-conditioned accommodations, which are accessible via exterior corridors, and features an iron/ironing board and free toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath.

This Townsend motel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Highland Manor Inn gets good marks from our customers. During your stay, you're just a quick walk from Shadows of the Past Hiking/Biking Trail. You'll find features such as free WiFi in public areas and free self-parking, plus a conference centre.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, a meeting room and a conference centre
  • On-site recreation includes a playground
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from The Little River Railroad and Lumber Company Museum and 6 minutes on foot from Shadows of the Past Hiking/Biking Trail
Highland Manor Inn offers its guests a seasonal outdoor pool and a children's pool. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A library, a terrace, and barbecue grills are also featured at Highland Manor Inn. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Townsend motel.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Library
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Highland Manor Inn Motel
Highland Manor Inn Townsend
Highland Manor Inn Motel Townsend

Highland Manor Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 463 out of 661 reviews
Rating 8 - Good. 154 out of 661 reviews
Rating 6 - Okay. 29 out of 661 reviews
Rating 4 - Poor. 9 out of 661 reviews
Rating 2 - Terrible. 6 out of 661 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Catherine

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They need to get the ice machine fixed. It's kind of aggravating when you are paying $150 a night. Otherwise it was pretty nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Charlotte, Acworth

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was a nice quiet weekend getaway hotel. It is conveniently located to the Great Smoky Mountain National Park. Beautiful scenery and view from the hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph Michael Moore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the nicest places I have ever stayed. The hospitality was amazing and I felt safe.
Stayed 1 night in Nov 2024

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to the Grains and Grits festival. Had a great time
Stayed 1 night in Nov 2024

8/10 Good

Flora

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stay at the highland manor. Shelvie is a sweethear
Our room had a fire place. We did not use it but when we check in and entered our room it smelled like soot! We had to open windows and air it out for the first to days. I had a car freshener in my car that I bought into the room. I purchased a candle near by and turned it on in the room. Things were better by the third day.
Stayed 6 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Very quiet stay. Hotel situated in the valley of Townsend and surrounded by mountains. Nice walkway to enjoy in front of property. Rooms were very clean and staff extremely friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brenda

Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property
Exceptional friendliness from the staff, clean rooms, and beautiful mountain views surrounding the property. Nice walking trail in front of the property. This was our second stay and will definitely return next year.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Beautiful place
Stayed 2 nights in Jul 2024

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Beautiful place
Stayed 4 nights in Jul 2024

10/10 Excellent

william

Travelled with group
Stayed 10 nights in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dewey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Location is good away from the hustle but 30 minutes from most everything.
Stayed 4 nights in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, recent renovations, clean and quite but easy access to highway. Folks are very friendly.
Stayed 3 nights in Oct 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff was very nice, room clean and comfortable, location good
Stayed 2 nights in Jul 2024

8/10 Good

paul

Travelled with partner
Liked: Cleanliness, staff & service
Room and public areas were very clean. Older hotel but well taken care of.
Stayed 3 nights in Sep 2024

8/10 Good

Fred

Travelled with family
The room was not as clean as it should have been and had a musty smell. Other than that, the room was pretty nice and we were able to air it out. As is typical, breakfast was marginal with low quality baked goods. LOTS of styrofoam ... so the motel managers have ZERO environmental consciousness.
Stayed 1 night in Sep 2024

10/10 Excellent

Duane

Travelled with group
Liked: Property conditions & facilities
Very friendly and professional staff. Clean comfortable room.
Stayed 1 night in Sep 2024

8/10 Good

Eric, Inman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Older motel, dated bathroom and furnishings. Relatively clean. Pleasant staff. Good choice if you're staying in Townsend.
Stayed 1 night in Aug 2024