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Candlewood Suites Gillette by IHG

2.5 star property

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Photo gallery for Candlewood Suites Gillette by IHG

BBQ/picnic Area
Studio Suite, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
904 Country Club Road, Gillette, WY, 82718
  • Campbell County Convention and Visitors Bureau
    ‪6 min walk‬
  • Gillette Country Club
    ‪20 min walk‬
  • CAM-PLEX Multi-Event Facilities
    ‪5 min drive‬
  • Gillette, WY (GCC-Campbell County)
    ‪11 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Access Tub)

Room amenity

Studio Suite, 2 Queen Beds, Accessible (Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Room amenity

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Candlewood Suites Gillette by IHG

Hotel in Gillette with fitness centre and 24-hour front desk
This smoke-free hotel features a fitness centre, a snack bar/deli and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Weekly housekeeping is available.
Candlewood Suites Gillette by IHG offers 83 air-conditioned accommodations with DVD players and a safe. Pillowtop beds feature down duvets and premium bedding. 40-inch flat-screen televisions come with cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Candlewood Suites Gillette by IHG, you're just a quick walk from Campbell County Convention and Visitors Bureau. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 6 minutes on foot from Campbell County Convention and Visitors Bureau and a 2-minute drive from Gillette Country Club
  • Pets welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. There's an onsite business centre. A fitness centre, barbecue grills, and complimentary newspapers in the lobby are also featured at the business-friendly Candlewood Suites Gillette by IHG. Self parking is free.

This Gillette hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • DVD player
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per week
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Gillette
Candlewood Suites Hotel Gillette
Gillette Suites
Candlewood Suites Gillette Hotel

Candlewood Suites Gillette by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 89 out of 153 reviews
Rating 8 - Good. 44 out of 153 reviews
Rating 6 - Okay. 12 out of 153 reviews
Rating 4 - Poor. 5 out of 153 reviews
Rating 2 - Terrible. 3 out of 153 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

James

Travelled with family
Liked: Staff & service, amenities
This was rated 10 but it was more like a five or six. The shower was very outdated and needed new everything
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Just Okay
I had booked a room with King bed and was given a queen room and told I booked through a 3rd party and they weren't required to honor the request. The hotel was clean but prpoerty is very well beat up. 3 of the lights didnt work.I would not stay here or any other Candlewood property again.
Stayed 1 night in Aug 2024

10/10 Excellent

Colby

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Lillian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff. Clean Hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer, Albert Lea

Stayed 1 night in Jul 2024

10/10 Excellent

Rosalie, Denton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice 1 nite stay at this property. The bed was very comfortable, the exercise facility was nice, laundry, although we didn’t use it, was convenient, the front desk staff had our reservation paperwork on the desk, with what I assume was other incoming guests. The kitchen was handy. We would definitely stay here again. No complaints!
Stayed 1 night in Jul 2024

2/10 Terrible

Barbara

Stayed 1 night in Jun 2024

10/10 Excellent

Linette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Linette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Lisa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is dirty, the kitchen area there is food on the surfaces of the cabinets, the carpets are dirty, and my door did not shut properly with having to shut it by slamming against it There was no fresh-brewed coffee, and the coffee in the coffee machine was of disgusting industrial quality. The machine and the area around it were filthy.
Stayed 1 night in Jun 2024

10/10 Excellent

Brenda

Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Clean. Checkin was easy and very quick. Staff was very friendly. Room very nice Large with full kitchen. Highly recommended.
Stayed 1 night in Feb 2024

6/10 Okay

Bonnie

Liked: Staff & service, room comfort
Hotel staff was great. My room was backed up to the elevator and I could hear it all night along with some sort of water heater noise.
Stayed 1 night in Oct 2023

6/10 Okay

John

Travelled with partner
Liked: Staff & service, property conditions & facilities
I was very disappointed when we ran out of toilet paper early in the morning and there was no extras anywhere in the room. I also discovered the there was trash in the trash can under the sink which had multiple Q-tips, an empty toilet paper roll and the paper from around the toilet paper. The thing that hold the body wash, shampoo, and conditioner bottles on the wall of the shower was not locked in so the all fell on the floor when I tried to use them. The desk clerk was very kind and offered to send housekeeping to our room which I declined. We have stayed at several Candle Wood Suites and never had anything like this happen before. The desk clerk gave me what I needed since we were checking out in a few hours anyway. Housekeeping obviously did a really poor job on the room. It made me wonder about the bed then, gross!!!
Stayed 1 night in Sep 2023

6/10 Okay

Bo

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service
Staff needs a course in being friendly and not act like they are doing the public a favor by checking them in.
Stayed 1 night in Jul 2023

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was excellent. It was very clean and the bed was comfortable.
Stayed 1 night in Jun 2023

8/10 Good

Kristina

Stayed 1 night in Jun 2023

2/10 Terrible

Roger

Travelled with family, Travelled with pets
Disliked: Cleanliness
Walked in and the lobby smelled like an auto repair shop. There were a bunch of guys sitting in the lobby who apparently worked in the oil fields. That smell continued throughout the elevator and hallways. We were given our room key. We opened the door. The room looked like a tornado went through it. It was filthy. Oops gave us a room that was occupied. Changed rooms. Had to continue smell the nasty oil and dirt sweat.
Stayed 1 night in May 2023

6/10 Okay

Cindy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The first room 213 spelled so musty and the bed was kind of messy so not sure if clean. Was given a new room 319 which did not smell musty but the shower was old and the shower door disgusting with corrosion. Needs replaced bad. Overall room was clean. Have paid the same and even less for other hotels and had much better rooms.
Stayed 1 night in Mar 2023

4/10 Poor

Anthony

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
Property is run down and staff attempted multiple additional charges to my credit card. Thank goodness for fraud alerts.
Stayed 2 nights in Mar 2023

10/10 Excellent

Tonette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022