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Wingate by Wyndham New Castle - Glenwood Springs

2.0 star property

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Photo gallery for Wingate by Wyndham New Castle - Glenwood Springs

Exterior
Lobby
Studio Suite, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, individually decorated
Hallway
Indoor pool, open 10:00 AM to 10:00 PM, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
781 Burning Mountain Ave, New Castle, CO, 81647

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Bathtub w/ Grab Bars)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking (Bathtub w/ Grab Bars)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, individually decorated

Studio Suite, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Wingate by Wyndham New Castle - Glenwood Springs

Hotel with free breakfast, near New Castle Town Hall
Along with an indoor pool, this smoke-free hotel has Access to hot tub and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Wingate by Wyndham New Castle - Glenwood Springs offers 51 air-conditioned accommodations with complimentary newspapers and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Wingate by Wyndham New Castle - Glenwood Springs. During your stay, you'll be within walking distance of New Castle Town Hall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • Guests speak favourably about the location and the clean guestrooms
  • Just a 2-minute drive from New Castle Town Hall and a few minutes from Lakota Canyon Golf Club
  • Cats and dogs welcome for a fee (restrictions apply)
Wingate by Wyndham New Castle - Glenwood Springs offers its guests an indoor pool and Access to hot tub. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Wingate by Wyndham New Castle - Glenwood Springs. Free self parking is available.

This New Castle hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for USD 5 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Wingate by Wyndham New Castle - Glenwood Springs Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 300 out of 925 reviews
Rating 8 - Good. 308 out of 925 reviews
Rating 6 - Okay. 154 out of 925 reviews
Rating 4 - Poor. 94 out of 925 reviews
Rating 2 - Terrible. 69 out of 925 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rakesh, Richmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ashish and Deppu were very professional and service oriented.
Stayed 5 nights in Dec 2024

10/10 Excellent

Dinesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 5 nights in Dec 2024

4/10 Poor

Nihit Kumar

Travelled with partner
Liked: Cleanliness
What I Liked: • The property is in a decent location: 70 minutes’ drive to Aspen and 15 minutes’ drive to Glenwood Springs. • Breakfast was standard: eggs, pancakes, sausages, cereals, coffee, and juice. • Plenty of parking space available. What I Didn’t Like: • There’s no elevator, so I had to carry all my luggage to the first floor, which was inconvenient. • The evening front desk staff (who claimed to be the property owner) argued with me when I mentioned that the heating system wasn’t sufficient. He said, “It’s not so cold that you need a heating system,” and claimed there was no heating in the common area yet it was still warm. After I stressed why he said that he started denying that he did not say that statement. He even pointed that he is only wearing shirt and it’s not so cold. I found his comments dismissive. • I complained after two hours because the floor and bedsheets were still ice cold. Eventually, I was provided with a portable heater, which I appreciated, and the heating was fine afterward. It’s a 30 degree outside man!! The 10-minute argument made me consider leaving the hotel, but since he eventually toned down, I decided to stay. Overall: hotel is good. But giving 2 star for staff behaviour. He looked like he recently joined and behaved immaturely. Handyman who gave the portable heater was humble and polite. Really appreciate his help.
Stayed 3 nights in Dec 2024

2/10 Terrible

Kody

Stayed 3 nights in Dec 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Dec 2024

8/10 Good

Cheryl, Littleton

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Levi

Stayed 1 night in Nov 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay 😁
Stayed 13 nights in Nov 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very well done and reasonably priced. The heated pool and hot tub were nice added features.
Stayed 2 nights in Dec 2024

8/10 Good

Jarrett

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Rooms were clean the swimming pool area was clean the staff was very friendly definitely will stay here again.
Stayed 2 nights in Dec 2024

6/10 Okay

THERESA

Travelled with family
Liked: Cleanliness, room comfort
The phone in the room did not work. It was under the dresser unplugged. Getting service on the room was iffy... you had to request it, have your name on the list, and maybe they would get to it. I had to request towels several times because they didn't get to my room. For what we needed it for, the location was great. The front desk day staff was friendly, however the night staff was not as well versed in running a hotel. I would stay again, but my expectations are now in line with the property.
Stayed 6 nights in Nov 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stop through on I-70
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Beds not very comfortable and pretty noisy with no carpet
Stayed 2 nights in Nov 2024

6/10 Okay

Elijah

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Nov 2024

6/10 Okay

Daniel, Moab

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mostly clean hotel. Bed was comfortable but the pillows were not. Pillows are too small for adults.
Stayed 1 night in Nov 2024

10/10 Excellent

Luis Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Nayo

Liked: Property conditions & facilities, room comfort
Basic and clean
Room was basic and CLEAN. That's all we needed while in tour. Staff is friendly. Easy ride to the hot springs.
Stayed 1 night in Nov 2024

10/10 Excellent

Kristi

Stayed 1 night in Oct 2024

10/10 Excellent

Danene

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good night stop. Close to grocery store, excellent Mexican food, MacDonalds and freeway access. Friendly staff and accommodating. No elevator
Stayed 1 night in Nov 2024

10/10 Excellent

Levi

Stayed 4 nights in Oct 2024

8/10 Good

Kristina

Liked: Cleanliness, staff & service, room comfort
Just okay
It was an okay place to stay. We were there just one night on our way through. Free breakfast was not something to count on. Very little to choose from. Ended up going through a drive thru. Definitely needs updating. Cracked tile in bathroom poorly “repaired “ with what looked to be caulk smeared over it. Scratches in the wallpaper. No elevator. Currently there is construction going on which makes it difficult to get to.
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I had an issue with in this hotel was that the ice machine never had ice in it....not sure if residents were taking it all or what. Overall, I would give this stay an 8 out of 10. The staff was very nice.
Stayed 4 nights in Nov 2024

4/10 Poor

Jorge

Travelled with family
The bed was comfortable
The room was on bad conditions and a little dirty water facet on the tube hard to open the toilet was with a lot of lines not white
Stayed 1 night in Nov 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Nov 2024