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Best Western Pony Soldier Inn & Suites

2.5 star property

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Photo gallery for Best Western Pony Soldier Inn & Suites

Property amenity
Exterior
In-room safe, iron/ironing board, rollaway beds, WiFi
Lobby
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Housekeeping

Explore the area

Map
3030 E Route 66, Flagstaff, AZ, 86004
  • Northern Arizona University
    ‪6 min drive‬
  • Flagstaff Medical Center
    ‪7 min drive‬
  • Lowell Observatory
    ‪9 min drive‬
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, rollaway beds, WiFi

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, iron/ironing board, rollaway beds, WiFi

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, iron/ironing board, rollaway beds, WiFi

Standard Room, 1 Queen Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (2nd Floor)

Standard Room, 1 King Bed, Non Smoking (2nd Floor) | In-room safe, iron/ironing board, rollaway beds, WiFi

Standard Room, 1 King Bed, Non Smoking (2nd Floor)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

In-room safe, iron/ironing board, rollaway beds, WiFi

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor) | In-room safe, iron/ironing board, rollaway beds, WiFi

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

  • 35 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, iron/ironing board, rollaway beds, WiFi

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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includes taxes & fees
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About this property

Best Western Pony Soldier Inn & Suites

Hotel in Flagstaff with free breakfast and 24-hour business centre
An indoor pool, a 24-hour business centre and Access to hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site.
Best Western Pony Soldier Inn & Suites offers 75 air-conditioned accommodations with a safe and free newspapers. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Flagstaff hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. 37-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Pony Soldier Inn & Suites gets high marks from our customers. During your stay, you'll be within walking distance of Bushmaster Park. Features include free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • Guests have great things to say about the breakfast and the helpful staff
  • 6 minutes by car from Northern Arizona University and 9 minutes from Lowell Observatory
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Best Western Pony Soldier Inn & Suites offers its guests an indoor pool and Access to hot tub. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at Best Western Pony Soldier Inn & Suites. Self parking is free.

This Flagstaff hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool
  • Ski passes
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per stay (maximum USD 100.00 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 18 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 25.00 per accommodation, per stay (maximum USD100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 18 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Pony
Best Western Pony Soldier
Best Western Pony Soldier Flagstaff
Best Western Pony Soldier Inn
Best Western Pony Soldier Inn Flagstaff
Pony Soldier Best Western
Pony Soldier Inn
Best Western Flagstaff
Best Western Hotel Flagstaff
Best Western Pony Soldier Hotel Flagstaff
Best Pony Soldier & Suites
Best Western Pony Soldier Inn Suites
Best Western Pony Soldier Inn & Suites Hotel
Best Western Pony Soldier Inn & Suites Flagstaff
Best Western Pony Soldier Inn & Suites Hotel Flagstaff

Best Western Pony Soldier Inn & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 472 out of 1002 reviews
Rating 8 - Good. 293 out of 1002 reviews
Rating 6 - Okay. 130 out of 1002 reviews
Rating 4 - Poor. 65 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charles E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Snow!
I love my SNOW days in Flagstaff, unfortunately no snow this December! I will try again in January. BW always treats me Great! Keep up the great work!
Stayed 4 nights in Dec 2024

8/10 Good

Flor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good night and good breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Andree Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By the mountain
Stayed 1 night in Dec 2024

10/10 Excellent

Lessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Greg

Stayed 1 night in Dec 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was exceptionally friendly and helpful! We checked in very late and we felt very welcome.
Stayed 1 night in Dec 2024

6/10 Okay

Julia

Liked: Staff & service
Disliked: Room comfort
Adequate for overnight stay, convenient for pets.
Front desk staff was very nice and accommodating at check in. The rooms are quite dated, but clean. It was convenient for pets. The breakfast selection was actually very good compared to newer hotels I have stayed at. Nice place, just dated. Fine for an overnight stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Ava

Well I’ve learned the BW name doesn’t mean anything in particular. I’m guessing they took over this motel at some point, which is very 1970’s in color and style. No issue with that but I do have issues with the misleading photos on their website. The rooms are tiny, which is cozy for sleep but depressing to hang out in. The hotel carpeting could be fun, in its orange and brown and other colors flowing pattern, but is so dirty. The pattern can’t hide that it needed a deep professional carpet cleaning eons ago. And perhaps it’s the old carpet?, but all the public areas smelled like cigarette smoke even though it’s a non-smoking hotel. The first room I was given was too traffic-noisy. I was able to get a quieter room at the back which they try to keep for pet rooms. It was delightfully quiet back there and the er, interesting way the rooms are laid out helps prevent other room noise. It’s not any cheaper than many other hotels in Flagstaff, so no excuses for the issues. Breakfast was good with lots of choices. There’s a pool and jacuzzi but I didn’t use them.
Stayed 1 night in Nov 2024

4/10 Poor

Heike

Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room - great breakfast!
The room was perfect for our group and the breakfast was very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Leticia

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with my cocker spaniel. Ground floor room near pet area was perfect for our overnight stay.
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay on the way to page
Our stay was good. Comfortable clean rooms, building is older but things have been updated. Breakfast was hot and had plenty of choices, good coffee! Great location for the next day trip to Page. Would stay again
Stayed 1 night in Nov 2024

8/10 Good

James

Travelled with partner
Liked: Staff & service
Odd configuration of rooms. Facility seems a little old but all was well.
Stayed 1 night in Nov 2024

10/10 Excellent

lucinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this was a wonder ful play to stay. i will be back
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great stay.
This is our 2nd time staying here and it was great for the family. The location was great and my boys love the indoor pool and hot tub. The breakfast was good as well. This is definitely a place we book whenever we are in Flagstaff.
Stayed 1 night in Oct 2024

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Refreshed but dated. Clean. Excellent front desk assistance
Stayed 1 night in Oct 2024

10/10 Excellent

susan, Oceanside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms in smaller size, but adequate. Cleanliness was good with property well kept. Breakfast bar had nice variety.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid place. Will stay again
Stayed 2 nights in Oct 2024

8/10 Good

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Rizaline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is great.
Parking is not bad.The receptionists are friendly. The check in process is a breeze. I like the lobby. They need new hall and room carpets though. The walls are thin. I can hear every constant moves and bumps from the next room. I was able to sleep comfortably though. Our room door in 209 need some wd40 or some tightening of the screws. The room has the basic amenities, thanks for the hair shower cover and makeup remover. What I love most is the breakfast. It is amazing. I thought there'd be just donuts and coffee. The breakfast area is also spacious and relaxing. There are a number of places to eat at around. Walmart is close too. Overall, our 1 day stay was great. I can definitely stay there again.
Stayed 1 night in Oct 2024

6/10 Okay

Lamar

Travelled with family
Disliked: Room comfort
Best thing about the room was the quietness of the AC unit. No maid service unless the stay is 3 days or more.( wasn't informed)
Stayed 2 nights in Oct 2024