2/10 Hirveä
Atia
23.10.2024
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Stayed at this property! There were bus on the bed and huge bugs that came out at night through the wall in the bathroom. Upon check in room was not clean . The floor was dirty, bathroom counter was dirty, I told the front desk. I spoke with the front desk manager you apologized. When the bugs came out the bathroom at night we were moved to a different room. I asked to be refunded. I was refunded for the first night. The manager advised a full refund. My emails, pictures, and videos were sent of the uncleanliness. I have not been contacted to confirm compensation for the 2nd night. It was homecoming weekend and unfortunately there were no other hotels available. The rate due to home coming was $294 per night. I had to rooms so my balance was $1325 for the two nights , two rooms. I asked for a full refund for the one room in which the problems occurred. Still waiting for a reply about my full compensation for the trauma we endure.
Atia
Yöpyi 2 yötä lokakuussa 2024