Holiday Inn Express & Suites Jackson, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Jackson, an IHG Hotel

Exterior
Premium bedding, down duvets, in-room safe, individually decorated
Exterior
Meeting facility
Property entrance

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
116 Hospitality Drive, Jackson, GA, 30233
  • Tanger Outlets
    9 min drive
  • Noah's Ark Rehabilitation Center
    9 min drive
  • High Falls State Park
    15 min drive

Room options

Room (Specialty)

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 King Bed, Accessible (Communication)

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express & Suites Jackson, an IHG Hotel

Hotel in Jackson with free breakfast and 24-hour fitness centre
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a seasonal outdoor pool, a business centre and a children's pool are on-site.
Holiday Inn Express & Suites Jackson, an IHG Hotel offers 74 air-conditioned accommodations with MP3 docking stations and a safe. This individually decorated and furnished accommodation has separate dining areas. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a combined bath/shower unit with a rainfall showerhead and a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Jackson hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Jackson, an IHG Hotel. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • 9 minutes by car from Tanger Outlets and 11 minutes from Butts County Courthouse
Holiday Inn Express & Suites Jackson, an IHG Hotel offers its guests a seasonal outdoor pool, a 24-hour fitness centre, and a children's pool. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. The business-friendly Holiday Inn Express & Suites Jackson, an IHG Hotel also features tour/ticket assistance, coffee/tea in common area, and laundry facilities. Self parking is free. A complete renovation of Holiday Inn Express & Suites Jackson, an IHG Hotel was completed in January 2020.

This Jackson hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Pool toys
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Free pool cabanas
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 250 (exact amount varies) at checkout

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 250 (exact amount varies) at checkout.

We should mention

  • The seasonal pool will open on 01 June and close on 01 October.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday INN EXP Stes Jackson
Holiday Inn Express Suites Jackson
Holiday Inn Express & Suites Jackson, an IHG Hotel Hotel
Holiday Inn Express & Suites Jackson, an IHG Hotel Jackson
Holiday Inn Express & Suites Jackson, an IHG Hotel Hotel Jackson

Holiday Inn Express & Suites Jackson, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 169 out of 248 reviews" "
Rating 8 - Good. 39 out of 248 reviews" "
Rating 6 - Okay. 12 out of 248 reviews" "
Rating 4 - Poor. 7 out of 248 reviews" "
Rating 2 - Terrible. 21 out of 248 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Toni

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was exactly what you hope for when you book online. Quiet, clean, and comfortable beds.
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a very nice place to stay. Of all the years of traveling and having to make a last minute decision to stop, this place was a breath of relief! The staff was so nice and super friendly. Laughed a minute with each of them from front desk to cleaning staff! So pleasant! Very clean! Thank you for a good stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Better than most breakfast.
Stayed 1 night in Jul 2024

8/10 Good

Marianne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean.
Stayed 3 nights in Jul 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kim

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Carla, Ruskin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean and quiet
Stayed 1 night in Jun 2024

10/10 Excellent

Liz, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped for a quick nights stay while on a road trip. Reasonable price, friendly staff and very clean. Breakfast was really good too.
Stayed 1 night in Jun 2024

10/10 Excellent

MICHELE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is closest to our son and his family. It's terrible getting out of the parking lot. You have to go right then go down and make a U-turn at the light to go left.
Stayed 4 nights in Jun 2024

10/10 Excellent

Kiri A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Hotel
The hotel was very clean, the bed was comfortable, the breakfast had various options, and the hotel wasn't noisy. I'll stay again if in the area.
Stayed 2 nights in May 2024

10/10 Excellent

Clayton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating with a last-minute arrival.
Stayed 1 night in May 2024

2/10 Terrible

Russell

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overbooked
Got there late around midnight and went to the room they gave me. It was not cleaned and had all sheets removed from the bed. They were full so had to sit in the lobby for over an hour while she went and looked for an open room and called someone else in to help. Finally was told they didn’t have a room except for one the air didn’t work in. All other hotels appeared to be full as well so I didn’t have a choice but take it or sleep in the car. Room was so hot I had to prop the door to the hall open. For all my troubles they only gave me a bottle of water and candy bar for free I got while waiting. I didn’t expect a free room but thought they would have knocked some off for all the trouble. Lady was nice and I could tell she was doing her best. I assume she didn’t create the problem so i didn’t want to take things out on her but assumed management or whoever she called would have done something to make right.
Stayed 1 night in May 2024

10/10 Excellent

John

Stayed 1 night in May 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Fun
No complaints, staff was very helpful and breakfast was excellent
Stayed 1 night in May 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Again
Very nice facility. Friendly staff. Would definitely stay there again
Stayed 3 nights in Apr 2024

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, parking was plentiful. Room was clean, comfortable and had everything I need.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alfonso

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

William

Stayed 1 night in Apr 2024