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Tru By Hilton Hershey Chocolate Avenue

2.5 star property

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Photo gallery for Tru By Hilton Hershey Chocolate Avenue

Reception
Indoor pool, pool loungers
Lobby
Premium bedding, desk, laptop workspace, blackout curtains
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Housekeeping

Explore the area

Map
204 Hillcrest Road, Hershey, PA, 17033
  • Hershey's Chocolate World
    ‪5 min drive‬
  • Hersheypark Stadium
    ‪7 min drive‬
  • Hersheypark
    ‪9 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • 33.1 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from property

Courtyard by Marriott Hershey Chocolate Avenue

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (968)
The price is €190
for 1 room
includes taxes & fees
14 May - 15 May
Courtyard by Marriott Hershey Chocolate Avenue

About this property

Tru By Hilton Hershey Chocolate Avenue

Hotel with free breakfast, near The Hershey Story Museum
This hotel features an indoor pool, a fitness centre and a snack bar/deli. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and concierge services are on-site.
Tru By Hilton Hershey Chocolate Avenue offers 112 accommodations with a hairdryer and an iron/ironing board. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include a shower and complimentary toiletries.

This Hershey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Tru By Hilton Hershey Chocolate Avenue. During your stay, you'll be within walking distance of Hershey Theatre. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 3-minute drive from The Hershey Story Museum and a few minutes from Hershey Theatre
  • Cats and dogs welcome for a fee
Tru By Hilton Hershey Chocolate Avenue offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

You'll find a business centre on site. The business-friendly Tru By Hilton Hershey Chocolate Avenue also features coffee/tea in common area, concierge services, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Hershey hotel.

Guests are served a free self-service breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Hilton Hershey Hotel
TRU Hilton Hershey
Hotel TRU BY Hilton Hershey Hershey
Hershey TRU BY Hilton Hershey Hotel
Hotel TRU BY Hilton Hershey
TRU BY Hilton Hershey Hershey
TRU Hilton Hotel
Tru By Hilton Hershey Chocolate Avenue Hotel Hershey
Tru By Hilton Hershey Chocolate Avenue Hotel
Tru By Hilton Hershey Chocolate Avenue Hershey
TRU BY Hilton Hershey
Tru By Hilton Hershey Chocolate Avenue Hotel
Tru By Hilton Hershey Chocolate Avenue Hershey
Tru By Hilton Hershey Chocolate Avenue Hotel Hershey

Tru By Hilton Hershey Chocolate Avenue Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 738 out of 1000 reviews
Rating 8 - Good. 169 out of 1000 reviews
Rating 6 - Okay. 53 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Chetan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

8/10 Good

Cynthia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service

Okay, but better options at similar price point

All the staff we encountered were helpful and pleasant. Other than that, we weren’t really impressed by the facilities. The heater in our room was very noisy and our room was stuffy. The walls seem very thin as we heard every footfall and door close outside our room. The bed was not comfortable either.
Stayed 2 nights in Jan 2025

8/10 Good

Phetlada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but needs better security

Very busy with kids sports teams. Hotel only has two elevators, and one was not working - very inconvenient. Hotel should not pit kids under 12 on top floor, leave that to adults. Kids were out of control late at night, running the halls. Have hotel security when booking very large groups.
Stayed 1 night in Jan 2025

10/10 Excellent

Maksudur

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Lori

Stayed 2 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, amenities
Fair price for the area but I was there during “off season “
Stayed 1 night in Jan 2025

10/10 Excellent

Dianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in a long time.

The front desk staff was consistently helpful, patient, and friendly. The store items were offensively overpriced. A miniature frozen pizza was $12. Everything else about our stay was amazing and the best stay we have had anywhere in a long time.
Stayed 1 night in Jan 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and quiet, and the hotel staff were very friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Arianis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Stayed 1 night in Dec 2024

10/10 Excellent

Jude

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for families
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth G.

Travelled with family
Liked: Amenities
We loved the location with what we were doing like the spa at Hershey and Chocolate World. Great birthday trip for my sister.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was great!
Stayed 1 night in Jan 2025

10/10 Excellent

Geremias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Denise, Arlington

Liked: Cleanliness, staff & service
Needs a hit tub and EV charger
Stayed 2 nights in Dec 2024

4/10 Poor

Michael

Travelled with family
Disliked: Staff & service, room comfort
Way to many barking dogs in the hotel and left in rooms. Didn’t clean room for 2 days.
Stayed 5 nights in Dec 2024

8/10 Good

Rita T

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family enjoyed

Great one-night stay after a day visiting Hershey park. Friendly staff. Nice pool. great breakfast. We enjoyed the assortment of games in the lobby/lounge area and the foosball table.
Stayed 1 night in Dec 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay in Hershey

Overnight trip to Hershey with spouse. Heck in was easy, front desk staff was friendly. Nicely configured lobby with plenty of seating, snacks and drinks to purchase, tv and games. Didn’t get to use pool and exercise room but looked clean and well kept. King bed room was on the smaller size but big enough for 2 people. Most importantly room was clean and well stocked with bath towels. Our only issue was we could hear a noise all day and through the night which sounded like people dragging furniture across the floor. We finally realized it was the lobby door opening and closing. Wasn’t a deal breaker but slightly bothersome especially at bedtime. I would definitely stay again but would make sure the room wasn’t one of the ones directly above the lobby doors.
Stayed 1 night in Dec 2024

10/10 Excellent

Kathleen, Mechanicsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and the hotel was clean and safe.
Stayed 1 night in Dec 2024

10/10 Excellent

Sameer

Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 1 night in Dec 2024

8/10 Good

Harish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall but they improve on breakfast menu and a spa or sauna will be a great additìon.
Stayed 2 nights in Dec 2024