Holiday Inn Express & Suites Harrisonburg University Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Harrisonburg University Area by IHG

Lobby
Indoor pool
Premium bedding, in-room safe, individually decorated
Lobby sitting area
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
196 Burgess Road, Harrisonburg, VA, 22801
  • James Madison University
    ‪10 min walk‬
  • A Dream Come True Playground
    ‪2 min drive‬
  • Harrisonburg Farmers Market
    ‪5 min drive‬
  • Weyers Cave, VA (SHD-Shenandoah Valley Regional)
    ‪26 min drive‬

Room options

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Room (Specialty)

  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Mobility Accessible (Mobility)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible Bathtub (Communications)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Mobility Accessible (Mobility)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

About this property

Holiday Inn Express & Suites Harrisonburg University Area by IHG

Hotel with free breakfast, a quick walk to James Madison University
Along with an indoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. Housekeeping is available on request.
Holiday Inn Express & Suites Harrisonburg University Area by IHG offers 90 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 50-inch LED televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Harrisonburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Harrisonburg University Area by IHG. During your stay, you're just a quick walk from James Madison University. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by foot from James Madison University and a 2-minute drive from Edith J. Carrier Arboretum
Holiday Inn Express & Suites Harrisonburg University Area by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. The business-friendly Holiday Inn Express & Suites Harrisonburg University Area by IHG also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Harrisonburg hotel is smoke free.

Guests are served a free full breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Harrisonburg University Area by IHG

Holiday Inn Express & Suites Harrisonburg University Area by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 332 out of 427 reviews
Rating 8 - Good. 63 out of 427 reviews
Rating 6 - Okay. 16 out of 427 reviews
Rating 4 - Poor. 6 out of 427 reviews
Rating 2 - Terrible. 10 out of 427 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cletus Allan

Stayed 1 night in Jan 2025

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Marilyn

Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities

Picked the wrong hotel :(

Great location, nearby to a lot of places, stores and restaurants.. BUT!! unfortunately my family and I did not enjoy our stay. We were next to and under very inconsiderate people who partied all night, and I’m talking about from midnight to 7am. We called the front desk twice from our phones to report the noise because the room phone was not even working nor connected. Nothing was done. Needless to say, we only stayed up there because we couldn’t even sleep at all. Our neighbors were so loud, stomping and bumping the walls all night right into the morning. Pretty sure it was group of people who came together. Too bad the hotel staff didn’t help to stop them. We will not be staying here again. Thanks.
Stayed 1 night in Jan 2025

10/10 Excellent

elvin, San Lorenzo

Good
Stayed 1 night in Oct 2024

8/10 Good

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a very forgivable person and one that acknowledges that there can be issues but how those issues are resolved is what's important. So this hotel is clean and fresh concerning the lobby, breakfast and pool as well as the grounds. However, the rooms are clean but questionable. Our first room had a used and unclean toilet but the rest of the room looked clean. We shifted rooms to find a clean toilet but toe nails (multiple) and trash on the floor. After a look around the room was clean but the floor wasn't vacuumed or swept. So, the room was not consistent. However the beds were clean and good to go. So myself and 2 kids went to bed only to find out the heater would not turn off. So it was hot but better than nothing. So overall, I would stay again but in terms of IHG they were not up to par for this Holiday Inn Express. They are usually on point. I will say the staff was kind and sweet. I feel that they are very capable of being amazing. They just need to dial in on housekeeping.

8/10 Good

Josee

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This should be the GOLD STANDARD for Holiday Inn Express. It always more than pleases. Breakfast.....superb! If you need to be in Harrisonburg dont bypass a stay. Even the sheets are top quality and a pillow is a PILLOW! NUMBER 1 in our book but this morning catastrophe at breakfast bar. Again pancake machine broken. It was broken three weeks ago too. Lady tending breakfast bar has extremely long hair. Should be up and you dont fix and empty a broken toaster by turning it upside down dorcing crumbs obto the coubter. There is a backroom for that
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and easy access to stores and restaurants
Stayed 1 night in Jan 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was outstanding and the staff were so accommodating to the needs we had traveling with young children. Breakfast in the morning was delicious with a nice variety of options. We have booked the hotel again for repeat stays on our upcoming travel!
Stayed 1 night in Dec 2024

10/10 Excellent

Solomon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

frank

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Corne

Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best Ive stayed in. Love the bed. Love the pillows. Will be booking regularly.
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Stayed 1 night in Nov 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

janice

Great clean well kept rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
The only reason for 4 and not 5 stars on the room is it was surprisingly easy to hear the guests in the room above us moving around, walking, and could hear housekeeping vacuuming. Surprising because this is a newly constructed hotel so I would expect better sound proofing.
Stayed 1 night in Oct 2024

10/10 Excellent

IFTEKHER

Liked: Cleanliness, staff & service, property conditions & facilities
Stuffs are great, breakfast is great.
Stayed 1 night in Oct 2024

10/10 Excellent

Hector

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024