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Best Western Premier Helena Great Northern Hotel

3.0 star property

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Photo gallery for Best Western Premier Helena Great Northern Hotel

Restaurant
Restaurant
In-room safe, desk, iron/ironing board, free rollaway beds
Reception
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Free airport shuttle
  • Room service

Explore the area

Map
835 Great Northern Boulevard, Helena, MT, 59601-3315
  • Carroll College
    ‪3 min walk‬
  • Cathedral of St. Helena
    ‪12 min walk‬
  • Montana State Capitol
    ‪4 min drive‬
  • Helena, MT (HLN-Helena Regional)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, Poolside (1st Floor)

Suite, 1 King Bed, Refrigerator & Microwave, Poolside (1st Floor) | In-room safe, desk, iron/ironing board, free rollaway beds

Suite, 1 King Bed, Refrigerator & Microwave, Poolside (1st Floor)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | In-room safe, desk, iron/ironing board, free rollaway beds

Suite, 2 Bedrooms, Non Smoking

  • 51 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, iron/ironing board, free rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Premier Helena Great Northern Hotel

Hotel with free breakfast, steps from Exploration Works
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a bar/lounge, a business centre and conference space. Housekeeping is available on request.
Best Western Premier Helena Great Northern Hotel offers 100 air-conditioned accommodations with a safe and coffee/tea makers. 42-inch LCD televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Premier Helena Great Northern Hotel. During your stay, you're just a quick walk from Great Northern Carousel. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Steps from Exploration Works and 3 minutes on foot from Carroll College
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Premier Helena Great Northern Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 7750 square feet (720 square metres) and includes conference space. The business-friendly Best Western Premier Helena Great Northern Hotel also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 3-star Helena hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Best Western Premier Helena Great Northern Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 7,750 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 0 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Great Northern Helena
Best Western Great Northern Hotel
Best Western Helena Great Northern Hotel
Best Western Premier Great Northern
Best Western Premier Great Northern Hotel
Best Western Premier Helena Great Northern
Best Western Premier Helena Great Northern Hotel
Great Northern Helena
Helena Great Northern Hotel
Best Western Helena
Helena Best Western
Premier Helena Great Northern
Best Western Premier Helena Great Northern Hotel Hotel
Best Western Premier Helena Great Northern Hotel Helena
Best Western Premier Helena Great Northern Hotel Hotel Helena

Best Western Premier Helena Great Northern Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 578 out of 758 reviews
Rating 8 - Good. 137 out of 758 reviews
Rating 6 - Okay. 22 out of 758 reviews
Rating 4 - Poor. 9 out of 758 reviews
Rating 2 - Terrible. 12 out of 758 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amazing staff
Stayed 1 night in Jan 2025

10/10 Excellent

Sara

Business traveller
Liked: Amenities
Fantastic stay! The hotel was clean and staff from friendly. Would absolutely stay here the next time I’m in Helena
Stayed 2 nights in Jan 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2025

8/10 Good

Sadie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Samantha, Sheridan

Disliked: Staff & service
We checked in, and when we arrived at our room, it hadn’t been cleaned yet. It was disgusting knowing that we had been sent to a dirty room. We went upstairs to tell the front desk and they said they’d get it clean and let us know when it was ready. We waited in the lobby for about 30 mins without hearing anything. Asked the front desk if the room was ready yet? They replied yes. They never bothered to tell us, even though we were waiting right infront of them. Went to use the pool and it was closed. They said too many people weee in it previously and now it’s closed. Upon leaving the morning of, the fro t desk asked how our stay was. Normally I would t say anything, but I was upset, especially after spending over $200.00 for 1 night. The front desk said “sorry about that” I really think customer service is gone. They just collect their money now and do t truly care about your happiness. We had stayed at this hotel previously and really enjoyed it. It’s too bad this time around was not a good experience.
Stayed 1 night in Jan 2025

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Would stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Tommy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel in Helena! Service, breakfast, dinner, pool everything!
Stayed 1 night in Jan 2025

4/10 Poor

Geoff

Stayed 1 night in Jan 2025

10/10 Excellent

James

Excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, friendly and helpful staff
Stayed 7 nights in Jan 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and welcoming
Stayed 3 nights in Jan 2025

10/10 Excellent

Penny, Medford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Justyna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy and comfortable hotel, we were pleasantly surprised with our lovely and large room. Nice breakfast, good walkable area to some of Helena’s attractions.
Stayed 1 night in Dec 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great downtown location and nicely appointed rooms with a historical touch.
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property, great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Zach Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience here. Staff was helpful and friendly. Facilities in good shape and clean. Love the railroad theme.
Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great property great customer service!
Stayed 2 nights in Nov 2024

10/10 Excellent

Douglas

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

DEREK

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Parking is something to be desired
Stayed 1 night in Nov 2024

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Helena!

The hotel breakfast is awesome! The hotel is close to downtown.
Stayed 4 nights in Oct 2024

10/10 Excellent

KATIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came to Helena for a wedding, so happy with best western as our choice! Our room was nice and beds were very comfortable. Ate at silver star steakhouse it was some of the best food I’ve ever had! I had the shrimp and tenderloin bruschetta and clam chowder HIGHLY RECOMMEND, hotel staff was so friendly! Breakfast was clean and stocked well, had biscuits and gravy fresh fruit and yogurt was delicious, pool area was clean and stocked! Parking was great even though you are smack downtown. Lots of food and shopping to walk too. Overall a wonderful trip!
Stayed 2 nights in Oct 2024