Holiday Inn Express Cleveland Northwest, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Cleveland Northwest, an IHG Hotel

Exterior
Exterior
Exterior
In-room safe, desk, iron/ironing board, free WiFi
Seasonal outdoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
4355 Holiday Inn Express Way, Cleveland, TN, 37312
  • Cleveland Towne Center
    14 min walk
  • Bradley Square Mall
    3 min drive
  • Cleveland State Community College
    3 min drive
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    28 min drive

Room options

Suite, 1 King Bed (Extra Floor Space)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express Cleveland Northwest, an IHG Hotel

Hotel with free breakfast, near Cleveland State Community College
A fitness centre, coffee/tea in a common area and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Holiday Inn Express Cleveland Northwest, an IHG Hotel offers 88 accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers.

This Cleveland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Cleveland Northwest, an IHG Hotel. During your stay, you'll be within walking distance of Cleveland State Community College. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute drive from Bradley Square Mall and a few minutes from Cleveland State Community College
Holiday Inn Express Cleveland Northwest, an IHG Hotel offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served. Event space at this hotel measures 2002 square feet (186 square metres) and includes conference space. A terrace, tour/ticket assistance, and a picnic area are also featured at the business-friendly Holiday Inn Express Cleveland Northwest, an IHG Hotel. Free self parking is available.

This Cleveland hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (61 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Holiday Inn Express Cleveland Northwest, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cleveland Northwest
Holiday Inn Express Northwest Hotel Cleveland
Holiday Inn Express Cleveland Northwest Hotel
Inn Express Cleveland west

Holiday Inn Express Cleveland Northwest, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 315 out of 452 reviews" "
Rating 8 - Good. 88 out of 452 reviews" "
Rating 6 - Okay. 25 out of 452 reviews" "
Rating 4 - Poor. 9 out of 452 reviews" "
Rating 2 - Terrible. 15 out of 452 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Micheal

Business traveller
Disliked: Cleanliness
I sent a couple employees to work In the area and they stayed in this hotel. Never again!! They found BEDBUGS in their room!! And not just one or two either!! Does housekeeping even check the rooms?!?
Stayed 5 nights in Aug 2024

10/10 Excellent

jennifer

Stayed 1 night in Aug 2024

6/10 Okay

Hipolito

Travelled with family
some door and bath vanity looks old and worn.
Stayed 2 nights in Aug 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic 1 night stay
What a lovely luttle hotel off the highway. Just perfect for a hreak from driving and a 1 night stay. Breakfast was excellent. Hotel quality exceeded the expectations of a Holiday Inn.
Stayed 1 night in Aug 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leyna at the front desk was wonderful and very informative.
Stayed 1 night in Jul 2024

2/10 Terrible

Donna

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities
Unable to cancel reservation even with a family emergency
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and in good repair. Excellent stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

Celia, XENIA

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Very clean. Extremely friendly staff. EXCELLENT breakfast!
Stayed 2 nights in Jul 2024

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with family
Leyna was awesome!
Stayed 1 night in Jul 2024

10/10 Excellent

Preston

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leyna at the front desk was friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So clean
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful if i needed any thing and they were nice and welcoming.
Stayed 2 nights in Jun 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Jun 2024

10/10 Excellent

LaRel

Stayed 4 nights in Jun 2024

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in Cleveland after the Ocoee
Great experience and great hospitality Leyna was always there when we needed anything.
Stayed 1 night in Jun 2024

10/10 Excellent

Sandye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. The room was cool & the beds were comfortable. The breakfast was delicious!
Stayed 1 night in Jun 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I believe the ladies name was Lenya, the staff at the front desk, she was fantastic! Check in was super easy and quick. Room as great, bed was really comfy. Nice little get away.
Stayed 1 night in May 2024