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Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

3.5 star property

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Photo gallery for Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

Exterior
Exterior
2 restaurants, breakfast served
2 restaurants, breakfast served
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available

Explore the area

Map
14670 Duval Road, Jacksonville, FL, 32218-9429
  • River City Market Place
    ‪19 min walk‬
  • Jacksonville Zoo and Gardens
    ‪8 min drive‬
  • Jacksonville Cruise Terminal
    ‪13 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Double Beds, Transfer Shower (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Transfer Shower (Communications)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Atrium View)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Atrium View)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mobility Accessible (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Mobility Accessible (Communications, Accessible Tub)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Pool View (Second floor)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Pool View (Second floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (High Floor)

Premium Room, 1 King Bed (High Floor) | In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed (High Floor)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Transfer Shower (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Transfer Shower (Communications)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Pool View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Pool View

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Hyatt Place Jacksonville Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.4 out of 5, Excellent, (1923)
The price is €102
for 1 room
includes taxes & fees
18 May - 19 May
Hyatt Place Jacksonville Airport

About this property

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

Hotel with 2 restaurants, near River City Market Place
This smoke-free hotel features 2 restaurants, a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a conference centre, a coffee shop/cafe and a business centre. Housekeeping is available on request.
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG offers 317 air-conditioned accommodations with a safe and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG. During your stay, you'll be within walking distance of River City Market Place. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Full breakfast served daily for a fee
  • Extended parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from River City Market Place and 6 minutes from Anheuser-Busch Brewery
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A roundtrip airport shuttle is free during limited hours. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG. Self parking is free.

This 3.5-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:30 AM.
Proper 1822 – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Savannah Bistro – This restaurant only serves breakfast. Open daily.
Starbucks Cafe – This coffee shop only serves breakfast. Open daily.
Late-night fare is available from room service (during limited hours).

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:00 AM to 12:30 AM
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 6 to 15 for adults and USD 6 to 15 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Proper 1822
  • Savannah Bistro
  • Starbucks Cafe

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6 to 15 for adults and USD 6 to 15 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details.

We should mention

  • The seasonal pool will open on 01 March and close on 31 October.
  • Pool access available from 9:00 AM to 11:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville Airport/I-95N
Crowne Plaza Jacksonville Airport/I-95N
Crowne Plaza Hotel Airport/I-95N
Crowne Plaza Airport/I-95N
Crowne Plaza Hotel Jacksonville Airport/I 95N
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Hotel
Crowne Plaza Hotel Jacksonville Airport/I 95N an IHG Hotel

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 814 out of 1418 reviews
Rating 8 - Good. 280 out of 1418 reviews
Rating 6 - Okay. 163 out of 1418 reviews
Rating 4 - Poor. 86 out of 1418 reviews
Rating 2 - Terrible. 75 out of 1418 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice lobby and grounds. Would recommend this hotel.
Stayed 1 night in Jan 2025

8/10 Good

Leon

Liked: Cleanliness, property conditions & facilities, room comfort

Its a place to sleep

It was OK. We spent 14 days in Florida and stayed at 5 properties. I would rate this one 4th overall for value vs luxury. Nothing stood out as special and the breakfast was lacking. it is ok for a night.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Come Again

Stayed overnight to go on a cruise the next day. Picked an area by an outlet mall and many restaurants. Great location. Nice hotel!
Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Good parking for my boat
Stayed 4 nights in Jan 2025

10/10 Excellent

Kenneth

Stayed 1 night in Jan 2025

8/10 Good

Julieta

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To loud do to construction on our floor. Was not told this when checking in.
Stayed 3 nights in Jan 2025

8/10 Good

Valerie

Travelled with group
Great beds and Wonderful pillows!!!!!!!
Stayed 1 night in Jan 2025

6/10 Okay

Peter

Business traveller
Disliked: Cleanliness, property conditions & facilities
Main concern was the tower we stayed in was under repair.
Stayed 1 night in Jan 2025

10/10 Excellent

Miguel

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2025

8/10 Good

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay; however, it was freezing rain and the front desk told me I was staying in tower one. When I went to open the door, it was being used for construction (which wasn’t mentioned at check-in) so I had to walk in the rain to the main entrance.
Stayed 1 night in Jan 2025

10/10 Excellent

Roberta

Stayed 1 night in Jan 2025

6/10 Okay

Scott

Disliked: Property conditions & facilities

Good for a night stay

An older hotel, we were put in the side with construction. The elevators had carpet hanging from the side and thought it was out of service. Room smelled of must and mold prob from being several years old. The price was good and we just needed somewhere to sleep for the night so it was fine.
Stayed 1 night in Jan 2025

10/10 Excellent

Kimberly A, ROSELAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay here since October. Shuttle is amazing. Runs every 15 minutes. Staff was great. My room was perfect. I will stay again. Thanks.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok stay. Would stay again. Older hotel, but still in good shape.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tammy

Stayed 2 nights in Jan 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Disliked: Amenities
Hallway not well-lit but each room door was well-lit. Room decor was dark, bathroom probably not updated since the 90's, carpet was soft and felt clean when walking barefoot. For breakfast, I ordered from the menu, Belgian waffles were most likely frozen, no taste to them BUT weirdly had a thick coating of sugar and the potatoes were ok. Hotel entrance and lobby looked fantastic, wish the room matched that experience and vibe.
Stayed 1 night in Jan 2025

4/10 Poor

Sharon

Disliked: Amenities
This property has three building on the campus and the two building in the back guest outside smoking all day, no visible security, a little secluded, As a woman I didn't feel safe walking to my room, using slow elevator and creepy stairs.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Jacquelyn

Stayed 2 nights in Jan 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is just dated. Tile is cracked in certain areas. But overall good experience
Stayed 1 night in Jan 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, room comfort

Meh, good value for the $

Early checkin was helpful. The elevators are on one end of the hotel so if you get the room at the other end it's quite a shlep, especially with luggage (no help there). Their website said they had an EV charger but they did not. It also failed to mention the "heated" pool was closed.
Stayed 1 night in Jan 2025

6/10 Okay

STEPHANIE

Business traveller
Liked: Staff & service

Tired rooms and sketchy hallway

The hotel room & hallways definitely had seen better days. I was in the second tower, far away from the lobby and it seemed a little abandoned. Definitely not like the other Crowne Plaza hotels I’ve stayed in. The lobby and lobby bar were very nice and the service in the bar was excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Good food awesome staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Rukshal

Stayed 1 night in Dec 2024